PatPat Reviews Summary
PatPat has a rating of 3.8 stars from 6,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PatPat most frequently mention customer service, good quality and wrong size. PatPat ranks 2nd among Kids sites.
It's my third time ordering from PatPat and I couldn't be happier with my purchase! Their clothes are always super cute and very affordable. I've used a lot of their outfits for my daughters photo shoots and we always get compliments of her and her outfits!
Samuel was really helpful and nice. It was amazing especially at the time I email them and he answered right the way and helped.
حاجتهم تجنن ماشاء الله والفساتين حلوة جدا شكرا بات بات علي الجودة والسعر كتير مناسب والمقاسات مظبوطة
I won't be using pat pat again the shipping times are absolutely insane. By the time I receive her clothes she probably won't even fit them anymore we are going on 3 weeks of waiting and have emailed customer service and they did not seem concerned at all.
All their clothes are very cute and nice but shipping takes forever. They give you a wide timeframe and it's never there at the earliest. It will sit in the same place for a week with no updates. I just hate that I pay $5+ for such awful shipping when they have much faster ways to send stuff now for the same prices.
Hi,
We are sorry to hear if you have not received your order yet.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
I used to love the matching outfits from this company but unfortunately my last order wasn't delivered and when I reached customer service they asked if I would like to have the clothes or refund
I really liked them so went for re sending the clothes 3 weeks later and nothing! Reached back to them and they have no idea so decided to go for refund, they advised that this will be processed but need approval from higher authority at the company! This is since the 4th of March and yet nothing!
I won't order from this company again.
Hi,
Thank you for bringing this to our attention. We sincerely apologize for the issues you have had regarding the delivery of your package.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
I ordered some items which delayed to come through but was helped to get a refund voucher.the customer service is excellent
$#*!y poliester clothes. Waiting dor months to get the package and then i relized the clothes is poor quality. Waisting money
Hi,
We are sorry to hear if the quality of the items you received is not as expected.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
E una attività molto seria se c'è qualcosa che non va bene loro subito risolvono la questione. Grazie
Amazing quality clothes they wash so well and are super cute! Especially there matching range! Shipping is really good too
Very bad experience. First Marry told me that my parcel is on his way to reshiped. And now she told me that they have only 14 items left out of 34. I mean how can you do this? We're in a constant touch aince my parcel got missing then ahe told me that your parcel is with us now and we're doing reshipmint of your parcel and then she just email me that we refunded your money in same card. Very unprofessional behaviour. Attach is ss of our conversation we are in touch soch 7th march and today is 24th march.
Hi,
We sincerely apologize for the issues you have encountered regarding the delivery of your package.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Sehr schöne Klamotten und sehr gute Qualität. Schnelle Lieferung und mann bleibt immer zufrieden...
Very good products. Good quality. We are constantly buying for both our son and our baby girl now. Excellent prices and fast delivery. We prefer it and we love it!
We love PatPat! I have been ordering outfits for my babygirl since I was pregnant. I was a little skeptical at first, but once they came in I couldn't wait for her arrival to throw them on! The quality is. Material is soft and the fabrics have no smell unlike other companies. Some items ran a little big on her but my daughter is also very small for her age which played a role in that. Most are true to size!
I needed an exchange/return item which was handled quickly and was very happy with how my issue was solved, always responded to my emails. I receive great customer service from Heinz, i love their customer service team. I Definitely recommend yall to shop at Pat Pat besides the great customer service they have lots & lots of really cute outfits for your whole family and at a very inexpensive price and i love the quality. I will continue to shop with them i get so much Compliments on my baby girl's outfits. And im so in love with all their Merchandise.
I placed a large order with Pat Pat and I got free expedited shipping. All of my sons clothes didn't fit so I contacted customer service and they helped fix the situation fast. The clothes I got for my daughter not only fit her perfectly but are so cute she constantly gets compliments. I love the large variety of colors and designs they have for boys. Most stores offer a limited variation in boys clothes and it's very disappointing. I'm very pleased with my overall experience with Pat Pat.
I have bought many clothes from PatPat for my daughter since she was a baby.
Love their colours and the funny element of their outfits!
I love this site and there support team even if there a problem they know how to solve it and I want to say thanks specially to KUENZLER for helping me whit my problem, great buying experience.
I had a problem with my package, hold by customs. I've asked support to Pat Pat customer service and i found Jennifer. She Was so nice and she immediately understood the issue and escalate. Unfortunately I wont receive my package, but she helped me to receive a refund.
Hola, les comento que ya llevo varios pedidos en esta aplicación maravillosa, no había presentado ningún inconveniente solo tuve una duda acerca de la guía de mi pedido pero por suerte ELAINE estuvo para asistir y resolver mi duda, solo pasaba a decirles que comprar aquí en este página es super seguro y confiable, Con la calidad de la ropa quedas enamorada
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
We understand as a customer you would like to receive your order as soon as possible.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.