PartyCity

I went in and purchased 2 costumes. My e. Husband also purchased 2 costumes from a different store/company. The kids actually used his. I explained to the cashier when I was there that there was a possibility of this and she said yes ma'am you have 7 days from the date of purchase to return. This is almost 80$ on costumes that I spent and now they are telling me there's nothing they can do. This is ridiculous and I will make sure every website that promotes them knows what theives they are.

Store 650, Party City Riverpoint - aggressive manager, unhelpful, rude. The staff and the manager were not capable to fulfill a b-day party ballon order paid at 10 am for a 5 pm pick up; rude to redirect. It seems as the customer has to accommodate for the lack of competency, long waiting lines. To get the money refunded I was told to wait again in the extremely long line, second time wait for the same unresolved issue. Not a safe place altogether, would not set foot on this location even again

I ordered custom balloons on a Monday and they said it would leave their warehouse by Wednesday. That however, did not happen and I did not receive the balloons in time of the party. For the money I paid, extremely disappointed.

This company lies about delivery do not pay extra for their delivery. If you do, know that it is not going to arrive on the expected delivery date on the website. Company will not give you any refunds. They have poor customer service, and they did not tell the truth.

We got some Helium ballons for $16.99 plus taxes on Monday, and came back on Saturday to fill them up. They sell you the package as a "free" fill up, however, when i got to the store i had to go through a huge line for the manager to tell me that they were low on Helium and could not do it! Besides, everyone on the store was no help at all! Believe me, there are other places over there, avoid this one at all costs. If i had listen to the other reviews i would be just fine now, instead of running around now to other stores!

PartyCity must buy the absolute cheapest balloons they can buy. This is the 3rd time I have purchased latex helium balloons that they have filled and they are on the ground in less than 4 hours. What a rip-off. I will NEVER go back to this company again. Thieves.

I ordered 100 inflated balloons for a party. Only received 40. Contacted customer service and the store and neither were helpful. The store blamed it on their contracted delivery service (Uber) and corporate customer service blamed the store. I have not received a refund and its been over a month since my purchase. They have been paid through my credit card. I will never use them again.

My company went into the Part City in Columbus Georgia today to get merchandise for a Fall Carnival my company is having. There was a very rude lady (Veronica) and a manager (didn't have his name tag on) but was later identified as Marvyn by an associate was very rude and unprofessional. I am a CEO with a company that focus on children and the community and I could have gone else where but choose to patronize your establishment. I will never spend another penny with your and I would give your company name to my business partners and leaders in the community and advise never to step foot back in your store. This is unprofessional and very ridiculous especially from someone in management. I know nothing will be done because I have seen Veronica in action (rude) several times before but just figured she was having a bad day but everyday should be a bad day. Get a new profession or a new attitude,

This is the first review I have ever written but I knew I needed to say something. The customer service today was the first I hve ever seen. They were so rude at Party city in Dunwoody! I was just trying to buy a few balloons and it took over an hour. They would barely help me and there was only 1 other customer in the store. As I was finishing filling out the form about 10 other customers got in line. I said I was done and then they told me now I needed to get in line. They didn't smile, we're not nice, and not professional at all.

I am a dasher and we are always running to get our customers their orders.well in Woodbridge nj.its horrible 2 Saturdays in a row I got orders for this store.Both times they are not ready.no problem we could wait a little bit when 12 dashers are waiting and they are blowing up the balloons we all wait in line not knowing when we are going to leave. Money and time is lost. There needs to be a better plan. The manager I. This location is not a nice person and could not care less about all the dashers waiting. As a previous store manager in retail after 30 years I am so glad I got out of the business because of things like this. When a dasher gets the pop up on there phone we run to party city to get the order and they give us so.much time to be at a location we are hurting our number for being on time. So please get this manger of party city in Woodbridge NJ some organization skills and people skills.

I will not be using Party city again. There is no customer service, you cannot get ahold of a live person, Party city has the worst customer service ever. Was there for about 20 min without a word spoken to me. No one will help you This is the worst experience I ever had! Worst place ever!
I tried to return a halloween costume only for them to tell me I couldn't return it.
The "General manager" was extremely rude and racist her name is Nancy
'Where is this store located.'

******* N I-H 35
Unit 200
Austin, TX *******
United States

- "General Manager" Rude and racist.
- Daisy employee rude and sarcastic.
- Lazy Employees!

I'm reviewing the party city location in Mississauga Vega Blvd. If i could give a zero star i would. This is the worst place to buy online... the system is a complete failure and the customer is non existent! I placed an online order and didn't receive a confirmation however the payment was withdrawn from my account. I called to ask about my order and explained how I didn't receive a confirmation for pick up and was told they were having problems so they had to check, she came back and told me that because the order was just sitting there for a week ( which it wasn't, it has been three days since i placed the order) they decided to cancel it and refund me which will take a while for me to get my refund. I asked her why no one contacted me and they had no response. Terrible customer service and I will never shop in store or online at any of their locations Again!

I would like to commend an employee of your Clifton store, sheena Simms. Sheena went out of her way to help me arrange a set of balloons for my granddaughter party. The color arrangement was beautiful, we received a lot of compliments! She took the time out of a busy Saturday to help me with the arrangement, and also helped me find other items in this store that I needed. This employee was also helping other customers as well, and was polite and courteous to the other customers as well. Please commend this valued employee.

This is ridiculous, I have my sons birthday party today it tells me that I will be receiving me shipment today and well here I am without it. I've been calling there customer service center and the First Lady who answered me asked for me order number while I'm giving it to her she hangs up on me! I call back and again they answer the phone and hang up on me! When I go to call again there CLOSED! I'm livid right now why isn't my package here and why are they so unprofessional?!