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PartyCity Questions & Answers

256 reviews
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Here’s what consumers have asked with answers from PartyCity staff and previous consumers.

3 questions answered
67% answered in 1 day
Question:

How easy is it to get a hold of customer service at partycity?

Answer:

Easy, but their substandard voip system with their employees working from home and the crying kid in the background makes for a trying experience.

By Jon D.
See more answers (4)
Question:

If my order never came can i get a full refund

Answer:

No. I just spend 30 minutes on the phone and they refused to refund my order placed hours ago, even though they agree their website promised a delivery date they won't be able to meet.

By Jon D.
Question:

Answer:

There are many locally owned smaller party stores that are always cheaper and the service is better most of the time. No long waits and if they don't have what you need they can order it.

By Keith M.
Question:

How to look up receipt

Question:

Hi yes i need to track my order id ship: 20791078 i order since 10/1/2018 my email: mayasaa@adma,ae 00971501254445

Can’t see your question? Ask to get answers from the PartyCity staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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