PartyCity
Questions & Answers

How easy is it to get a hold of customer service at PartyCity?

Asked by Laura C. on 12/12/2018

4 Answers
Jon D.12/14/2020

Easy, but their substandard voip system with their employees working from home and the crying kid in the background makes for a trying experience.
Thomas C.3/2/2020

Once you finally do get through and talk to a customer service rep they are very short with their answer is not cooperative and if they don't like what you are asking. They hang up on you
Mike D.10/15/2019

Very hard to get a hold of anyone. They do not return emails
Keith M.12/12/2018

Very hard. It's a generated common message and once forwarded to stores most of the time it is ignored.

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