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Derald D.

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1 Review by Derald

PartyCity

  • PartyCity

“Poor strategic customer service...”
11/10/18

I stood in line for 12 minutes and watched 5-6 employees badly manage their customer service floor stragedy.

I dont know which of them was the floor lead or manager, but they really could've used more than one employee to handle the ballon blowing process and telling me I have a 30 minute wait to blowup one purchased balloon (or recommending me to buy a helium machine for one balloon).

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