PartyCity

Prices for Halloween costumes are crazy like $70 dollars for a costume we only wear once is insane.So party city if you want to keep your customers then you better lower the prices to reasonable prices like $15 to $30 with taxes. So either fix it and give us these kinds of prices or lose all your Business the choice is yours better make the one that will keep you in business.

I purchased graduation balloons and other decorations for my son's party and had the balloons delivered the morning g of the party. The delivery person must have put a hole in the large helium balloon and the air was out within 30 minutes. I did not have time to go to the store to get another balloon as guests would soon be arriving. I called Party City and the manager promptly delivered an entire new balloon bouquet just in time for the party! Not only was a bouquet delivered but they gave me a much better bouquet than I had originally ordered! I was very pleased with the prompt attention, care, and service that I received!

This site sucks. I can't even review my items that i purchased; the page jumps; and when looking things up sometimes it is difficult. The prices p*ss me off! Used to be cheaper for the cheap things. Balloons are ridiculous. Why are we being charged that much? Especially a party store, and for cheap balloons?!

I ordered something from this site because it showed it would be in several days before I needed it. Then tracking didn't track...didn't track...days later it finally tracks and will be THREE DAYS LATE! Now I can't even get this from somewhere else. I contact customer service and was told that the date it should is the SOONEST it would arrive. Wow! Never order from them again!

I ordered a costume for my son on Sunday. I was suppose to have it by Thursday. I call company to get tracking and it is now USPS priority when my confirmation email clearly says UPS Ground. They have no idea if/when I will get my costume and I can't even cancel the order now. Calling in is a joke as they keep directing you to go online and send an email, which I did to no response! Now I get to break it to my son that his costume probably won't be here in time :( Never again

It is impossible to edit a return once it has been submitted into the system. If you choose to ship it yourself as opposed to the $7.00 UPS option there is no going back. I chatted and called customer service - all said they were unable to cancel my return so that I could change my return option.
Make sure you are absolutely sure before submitting your return option.

Really! Saturday morning I go in for 1 balloon. There are 3 people off to the side filling balloons for orders. I understand that. I pay for my 1 balloon and asked to wait. Meanwhile this one person that I purchased my balloon from needs tho check out everyone in line and answer all of the phone calls from people to see if their order is ready for pick up. OK I browse the store keep checking to see if my balloon is being filled. Nope. Now had I not paid $13 for this balloon of a large #2, I would have probably said forget this and left. 40 yes 40 min later the person asked for help. I finally got my balloon. Advice - don't go to Party City on a Saturday needing 1 balloon.

2 Workers this past Saturday time 11:45 am. were in charge of the balloons were rude and mad about short staff. When I checked out after purchasing 2 balloons I was told it was 2 hr wait. Cashier suggested I take the balloons to pop shelf store to fill up if I did not want to wait. I will never shop there again.

The service was very poor. No visible lines open atcheckout. One gentleman told us we were in the wrong line and go to another register but never bothered to help us check out. We decided to put our stuff back and leave. In these tough economical times, it's a shame that businesses treat customers this way.

They are The worst about advertising customizing supplies. I was charged immediately, but my order was never sent out. For weeks I waited for my sons graduation customized items,& of course it never came in time. I wasn't given a direct answer after calling the customer service line Several times, they lied about sending emails to verify with me, there's no communication within the making, warehouse,& shipping they are clueless and don't know how their own system works. I asked for a refund and that yet still won't happen until the find my order in their warehouse system. I will never purchase with them again.!