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PartsVu Reviews Summary
The company demonstrates a mixed reputation characterized by commendable product quality and competitive pricing, which many customers appreciate. Positive feedback highlights effective customer service interactions and prompt resolutions to issues, fostering customer loyalty. However, significant concerns arise regarding service delays, inaccurate inventory listings, and challenges in the returns process. Customers frequently report dissatisfaction with communication and support, particularly when issues occur. Overall, while the company's offerings attract repeat business, improving response times and enhancing customer service training could mitigate negative experiences and bolster customer retention.
This summary is generated by AI, based on text from customer reviews
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A bit frustrated because I was not aware that the propeller did nor include the hub assembly. When selecting the prop I gave all information related to my motor to ensure proper fit but nothing stated the hub was separate
Very easy shopping and fast delivery with great products!
Great experience, no issues. The parts arrived in a timely manner, great service and products.
Great customer support. Best out there by far! Prices are incredible
Will continue to use PartsVU for these reasons:
1) most importantly, easy check out. Nothing ruins a shopping experience like a complicated check out. I shop using my smartphone, sitting in my chair. If I have to get up out of my chair to retrieve my credit card…and if I have to enter a 16-digit credit card number on my phone…I'm shopping somewhere else, even if I have to pay more. And that's why I'll continue to shop here with PartsVU. User-friendly check out experience.
2) refer to number 1
3) PartsVU usually has the best prices.
You folks are awesome! Great selection and speedy shipping. You Rock!
Best prices on the net and easy to find parts. Fast delivery
Very quick and good price. Website is easy to use.
I find your prices to be fair and the the shipping is always fast.
You had the original Mercury/Quicksilver parts that I needed. The price was less than full retail and included shipping.
This business made it easy to find what I needed to do a tune up on my boat. The prices were decent and shipping was good. I had my parts in a few days from the time I placed my order.
I was satisfied but I recieved the wrong filter. Had to go to a local dealer. Any chances of getting a return authorization?
Very easy to navigate site. Good prices. But looked at a few offerings that were out of stock. My order would of been bigger. Next time.
Great overview of products and easy to order process. Thank you.
I ordered my parts, they shipped and arrived quickly.
Product arrived on schedule and in good condition.
Perfect experience, I have another order currently! Ty!
You guys have helped so much in my boat building project. You've helped me find part #s and even shown me an electrical schematic! Amazing service Unfortunately some of my parts weren't in stock and on backorder. But I fully understand why. I had to go elsewhere for some of my needed parts.
Always good price and free shipping good pricing on there products and nice to have free shipping.
I ordered a prop that showed it was in stock. At no point did it show the prop was out of stock or backordered until I got my invoice for the fuel additive. The invoice showed the product is backordered until June 24th and PartVu took my money for a product they don't have! I need that prop for my tournament season and the end of June does not cut it!
Every thing was fine. The order arrived on time. One thing I didn't like is that the bolts I ordered didn't have washers on it.
From the business
PartsVu was founded by a core group of avid boaters and lovers of the water and marine environment. Our goal is to provide the boating world with the best possible shopping experience and to get you back out on the water as quickly as possible. We want to be your go-to and trusted source for all things marine. From offering the complete outboard and marine engine parts catalogs from Yamaha and Mercury Marine to the top cleaning and maintenance supplies, docking and anchoring gear, aftermarket engine parts, marine safety products and accessories, and the latest electronics and navigation equipment, PartsVu has you covered
PartsVu supports all offshore or inshore saltwater fishermen and fisherwomen, water sports and skiing enthusiasts, pontoon boat owners, weekend booze cruisers, and freshwater boating and fishing lovers. We do so by not just offering premium brands, but also through our PartsVu Parts Experts, large in-stock inventory, free shipping on orders over $149, no re-stocking f...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members