
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.
We monitor reviews for authenticity
Part of the struts and supports that hold up our refrigerator shelves broke. In five minutes, through a simple search, I found this site -- where the exploded drawings and illustrations showed me exactly what to buy to replace the broken part. I would recommend this to anyone who needs to fix something that's gone wrong with the inside of their refrigerator.
These guys are awesome. With just a little info found on the refrigerator, the agent was able to look up the part I needed and had it in the mail the same day. It arrived promptly and fit perfect. Easy peasy. I highly recommend them.
I had a technician install it. He had no problems and it took only minutes. I am very pleased. Thanks so much for prompt delivery.
It was easy to navigate their website and to find the correct part. I ordered the part on Monday morning and received an email on Tuesday indicating the part had been shipped. It arrived on Wednesday morning via FedEx. The new part arrived in the factory box. The part was identical to the original.
My lawn mower is a Poulan Pro bought in 2007 and I found what I needed! My machine is so old that I thought I would not find the deflector I was looking for but PartSelect has a good inventory. Thank you guys.
Parts came quickly. Arrived in good order. Installed quickly and easily. Now my stove top is working again. The parts were better quality than the ones it came with.
Found the parts I needed easily and they were delivered in days. Great service. Thank you so much!
I ordered a gasket for my refrigerator and got a 2' x 2' x 30" box containing a mile of bubble wrap around what appeared to be an expensive electronic device with only a single word identifying it: ROS. I tried calling support but a recording said they weren't answering phones. Finally I called the number on the email for the CEO and finally a very nice person straightened out the mess and ordered me the gasket. She said she would let me know about the ROS, but it is still sitting in my garage. I have attached a couple photos in case anyone knows what an ROS is.


Ordered a pulley and a belt form partselect, parts fit perfectly, only problem was in getting them here they were delayed by transit companies, no fault of partselect they were shipped quicklly, would order from them again
I especially enjoyed the prompt shipping that you provided. Got the part in a very short time. If needed will use Parts Select again.
Customer service was exceptional! They new my dryer by model number. Recommended necessary parts. Recommended parts fit perfectly, and were genuine replacement parts.
Price was astonishingly low.
Very happy customer!
Howard and Leanne Bailey
Ordered 2 moisture sensors for my dryer from the easy to navigate website. Cheaper to order and have shipped than other companies I researched. Order arrived quickly and a how-to was also sent by email for my repair.
The part came quickly. The video on how to install was super helpful. Doubt we could have done it with out that help. Our appliance store here where we bought the Fridge several years ago is no longer in business so we were pleased we were able to order online and install ourselves. Thanks for your help.
I always can depend on finding what I need here. Always great information, fast and reliable service. Instructions and information are excellent which helped me get the oven back up and working in about 30 minutes.
The parts I needed to fix my dishwasher were very competitively priced and were delivered quickly. Very pleased with this transaction and will use PartSelect the next time I have a need for appliance parts.
I'm very happy with my part select order. I bought some parts that I found out Kitchen Aid did not produce anymore for my food processor. Well, I bought my part (actually two - one as a backup) here. I never really heard of the site, but when I received my parts in a couple of days, I wanted to make sure others knew about this place.
Great products and awesome service. Part was received before estimated delivery date. Very satisfied, will be a customer in the future.
When I broke a part in my refrigerator, I called a repair company. That company told me that because my refrigerator was so old (10 yrs old) the part was not available. I immediately found it on this website and watched the video that was included. I bought the part for 40$ and replaced it myself probably saving another 200$. Very impressed!
Insulation arrived in a couple days and was the perfect replacement for the old mouse invested stove insulation.
Replacement completed in time for my wife to use the dough she'd made to bake the cookies. The first attempt was a bit stinky.
Excellent website - Easy to find needed parts on the website. They had all the parts I needed in stock. I have placed several orders. They've all arrived correct and on time. Highly recommend PartSelect.
Answer: Completely legit. My order was exactly what I needed and they arrived a day before I expected.
Answer: I called to place my order and they answered within a couple minutes. I called to let them know how pleased I was with my order when it arrived today and again they answered within a couple minutes.
Answer: Hello Shoyab, Thank you for your inquiry. How can we help you with your repair?
Answer: Hello Hassan, Thank you for contacting us. Based on your model number and our symptom list, the defrost thermostat is the most likely cause. You can test the part with a multi-meter to see if it is functioning properly.
Answer: I cannot answer for the company however, as a banker, I see charges come through clients accounts with similar errors and rarely is a small amount like that ever noticed by the company. I doubt they even noticed.
Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.
