business logo of PartSelect

PartSelectReviews 2,146

3.4

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PartSelect?
grey star
grey star
grey star
grey star
grey star

PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
This company does not typically respond to reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow AnnMarie B.
Unfollow AnnMarie B.
Share Review
Report Review

Replacement parts
September 21, 2020

I was searching on line for parts for my dryer and I found PartSelect, price was good, delivery was fast. I installed the part in less than five minutes. I was thrilled.

Date of experience: September 19, 2020
Ohio
1 review
0 helpful votes
Follow Teri B.
Unfollow Teri B.
Share Review
Report Review

Excellent
September 21, 2020

We were able to research which parts were needed for an older caloric range and a newer gas dryer and part select had both parts at a reasonable price. They were shipped quickly and both parts work great. Very happy.

Date of experience: September 19, 2020
Virginia
1 review
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Share Review
Report Review

Expensive and wrong parts
September 18, 2020

I ordered three parts for my frig. The parts were very expensive, but two of them fit. The third was a part for a dishwasher that I didn't order. I reached out to their customer service via email (they are not taking calls due to COVID-19) but they did not respond yet.

Date of experience: September 18, 2020
Washington
2 reviews
0 helpful votes
Follow David B.
Unfollow David B.
Share Review
Report Review

The the freezer and fresh food compartment gaskets in the 14 year old Frigidaire refrigerator in the house we purchased last year were in bad shape. The partselect.com site made it easy to find parts by brand and model and had well labelled detail diagrams that allowed me to confirm the correct choice. The replacement parts arrived quickly and were exactly the right size and fit. Removal of the old gaskets and replacement with the new gaskets took only about 5 minutes per door. (Nice design, Frigidaire!). We should be able to get a good bit more life out of this refrigerator thanks to PartSelect.

Date of experience: September 18, 2020
Washington
1 review
2 helpful votes
Follow Brian M.
Unfollow Brian M.
Share Review
Report Review

Freezer ice maker door flap
September 18, 2020

I have been searching for a replacement door flap for my Whirlpool side by side ice maker for ages... lucked up and found your site, placed order and got it in three days... works like a charm.

Date of experience: September 18, 2020
Utah
1 review
0 helpful votes
Follow John J.
Unfollow John J.
Share Review
Report Review

I ordered one bulb for my refrigerator it came in a very large box with a smaller box inside it The space between the large box and the small box was questioned with air bubble plastic things but the bulb was in the small box with no cushioning of any kind and was allowed to bounce around about a foot in all directions so i when it got to me the bulb wouldn't work
So I ordered three bulbs thinking one of them might make it through the packaging well all three arrived they were package the same way as the first package with plenty of room to bounce around in the small box on the inside and nothing there to stop them but the ball does work and I'm grateful for that and now I have two spare bulbs that I haven't tried but I assume they will work also

Date of experience: September 18, 2020
Texas
1 review
0 helpful votes
Follow Marcella K.
Unfollow Marcella K.
Share Review
Report Review

Excellent service
September 18, 2020

I am in the process of selling a rental house. On two occasions, I ordered appliances parts to replace old or broken Items. The PartsSelect website was very easy to use and the items were delivered within the week. Fast and good service. I highly recommend PartsSelect.

Date of experience: September 18, 2020
Texas
1 review
0 helpful votes
Follow James D.
Unfollow James D.
Share Review
Report Review

I have a GE dishwasher that has been going strong for about 15 years. Occasionally, interior parts wear out. PartSelect has all the replacement parts I need, and the replacement is always easy.

Date of experience: September 17, 2020
Georgia
1 review
0 helpful votes
Follow Ian A.
Unfollow Ian A.
Share Review
Report Review

Great job
September 17, 2020

Website was very helpful in locating correct parts with their break out drawings. Also prices was very competitive and parts were shipped and delivered in good time.
Great job!

Date of experience: September 17, 2020
Kentucky
1 review
0 helpful votes
Follow ML T.
Unfollow ML T.
Share Review
Report Review

Dryer Control knobs
September 17, 2020

Great website for parts and great help from the service department. Spoke with a woman on the phone before I ordered the parts. She assured me I had the right knobs for my dryer and went ahead and placed my order. I received my order within a couple of days. This person made my experience very pleasant and was very knowledgeable. The control knobs were put on in a minute and my 10yr old dryer was running perfectly.

Date of experience: September 17, 2020
Florida
1 review
0 helpful votes
Follow stan w.
Unfollow stan w.
Share Review
Report Review

Dryer repair
September 17, 2020

On two occasions I ordered parts to repair my dryer. Ordering the parts was made easy by the diagram and parts description on the PartSelect site. I found the installation video very helpful as well. I received the parts in only a few days and they looked and fit like the originals. No need to call an appliance repairman.

Date of experience: September 16, 2020
Ohio
1 review
0 helpful votes
Follow Diane W.
Unfollow Diane W.
Share Review
Report Review

Great website
September 17, 2020

I'm sure I save around 100.00 by ordering this myself. I'm really thankful I found this website. The part I ordered was exactly what I needed for my clothes dryer.

Date of experience: September 16, 2020
Utah
1 review
0 helpful votes
Follow Janet B.
Unfollow Janet B.
Share Review
Report Review

Refrigerater part
September 17, 2020

Delivery was fast and on time. The part is what I needed so I didn't have to worry about sending it back. I have recommended this site to family members. I was very satisfied and will use this site again.

Date of experience: September 16, 2020
Massachusetts
2 reviews
0 helpful votes
Follow Eugene L.
Unfollow Eugene L.
Share Review
Report Review

Perfect, just perfect
September 17, 2020

I had purchased this part elsewhere at a cheaper price only to wait three weeks for delivery and then the part didn't fit properly. It fit, but not the way is should. The part from PartSelect arrived quickly and fit perfectly, the first time being installed, just as the original had, which was being replaced. No problems and am more than happy to provide this recommendation.

Date of experience: September 16, 2020
Virginia
1 review
0 helpful votes
Follow Glenn C.
Unfollow Glenn C.
Share Review
Report Review

Everything went great!
September 17, 2020

I ordered brushes for the motor and a new drive belt for my washing machine. I paid for the upgraded delivery and the parts arrived in a day and a half. Install went fine and I was only without a washer for two days. Fixed for less than $100 for everything. Thanks so much. Glenn

Date of experience: September 16, 2020
Connecticut
1 review
0 helpful votes
Follow John W.
Unfollow John W.
Share Review
Report Review

Ice Maker
September 15, 2020

I ordered an ice maker for a 7 year old frig that was in stock and less expensive than from Whirlpool. It was shipped the following day (Monday) and arrived on Tuesday. It's an original equipment that fit and works perfect.

Date of experience: September 15, 2020
Michigan
1 review
0 helpful votes
Follow Pete S.
Unfollow Pete S.
Share Review
Report Review

Great website for parts.
September 15, 2020

Love this website, it shows how to install the parts I ordered and my Daughter in law is happy with her dryer!

Date of experience: September 14, 2020
Minnesota
3 reviews
0 helpful votes
Follow K P.
Unfollow K P.
Share Review
Report Review

Kt
September 15, 2020

Ordered drawer rail for my lg freezer
It was easy to find the correct part on your web site
Easy to order. I could not believe how fast I received my product. Would definitely recommend for your part needs

Date of experience: September 14, 2020
Minnesota
1 review
0 helpful votes
Follow Liz T.
Unfollow Liz T.
Share Review
Report Review

Refrigerator gasket
September 14, 2020

Well at first i was very skeptical it wasn't going to work. After leaving the gasket out for awhile to uncurl and then putting it on the fridge it proved me wrong and has been working wonderfully eversince. I would definately order again if i ever need a replacement part for any appliance. Beats having to buy a new one that probably has a 1 year delivery time at this point. Pleased with my purchase. Thanks part select.

Date of experience: September 14, 2020
Maryland
2 reviews
0 helpful votes
Follow Yoav E.
Unfollow Yoav E.
Share Review
Report Review

Great part, fast service
September 13, 2020

Ordered igniter for my oven. Easy to order and it arrived quickly. Was a perfect match for existing part and is working great so far.

Date of experience: September 12, 2020

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada