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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Massachusetts
1 review
0 helpful votes
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The part was the right part it was sent the next day that I ordered it. The problem was with the delivery company it took two weeks to be deliver to my door.

Date of experience: September 5, 2020
California
1 review
0 helpful votes
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Fixed the leak
September 5, 2020

This is my second time ordering a part for my 10 year old GE refrigerator from your company. Last year was for a defroster for the freezer that had frosted all over. This time the bottom part of the refrigerator was leaking and after searching YouTube we figured it could be the inlet valve. Once again we purchased from Part Select and followed your instructions on how to replace it. It was super easy and so far your company has helped us twice to save us money on fixing our fridge instead of hiring someone else to fix it. Thank you!

Date of experience: September 4, 2020
Alabama
3 reviews
0 helpful votes
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Unresponsive
September 4, 2020

Ordered a microwave door. It came in damaged. I made two attempts to contact customer service with no reply.

Date of experience: September 4, 2020
Louisiana
1 review
0 helpful votes
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Convenience
September 4, 2020

There is no store within 15 mins driving distance of my home/office who have the parts i need in stock. The stores which do have stock are closed by the time i get off work anyway. So, ordering parts suits me well. And i dont have to pay an appliance service provider $200 to show up at the office and work on my equipment.

Date of experience: September 4, 2020
Virginia
2 reviews
0 helpful votes
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Bottom oven burner
September 4, 2020

The oven burner was a next to perfect match. After removing the burner from the over, the right connector slide back into the opening and we had to pull the stove from the wall and remove the back of the stove in order to reconnect it. No problem.

Date of experience: September 4, 2020
Illinois
1 review
0 helpful votes
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Awesome website
September 4, 2020

I bought the parts I needed. I watched the video's on how to do the repairs that was sent with confirmation on shipment. Was able to fix my washer and buy using the site I realized there was other issues I didn't know was happening. Parts that where broken probably for years. Thank so much for the help and quick shipment of parts. You guys are awesome!

Date of experience: September 4, 2020
New York
3 reviews
0 helpful votes
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Excellent Service.
September 4, 2020

The process for finding the exact parts for the exact same model of appliance is super easy. Prices are reasonable. Speed of service is perfect. Definitely recommend!

Date of experience: September 3, 2020
Florida
1 review
0 helpful votes
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The parts where perfect and original, fast shipping and half the price from the actual brand. Definitely will buy from here again.

Date of experience: September 3, 2020
District of Columbia
1 review
0 helpful votes
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I have ordered parts from this company on more than one occasion. Each time, it was very easy to navigate their website, find the exact part needed, and order it at a reasonable price. As an added benefit, my orders always arrive very speedily. I highly recommend PartSelect!

Date of experience: September 3, 2020
Michigan
1 review
0 helpful votes
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Washing Machine Parts
September 3, 2020

Parts Select sent exactly what I needed to repair my washing machine - and I changed the part all by myself (with a little help from Google/You Tube) Parts Select will be my first "go to" from now on for any and all parts I may need for fix it.

Date of experience: September 3, 2020
Germany
1 review
0 helpful votes
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Easy and affordable
September 3, 2020

My washer broke and I was unable to locate the proper parts to repair it until I stumbled across partselect. They have easy diagrams to break down all parts. This makes for easy ordering and piece of mind knowing you have all the parts and gaskets you may need for the repair. All around very impressed and thankful.

Date of experience: September 3, 2020
Texas
1 review
0 helpful votes
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Great resource
September 3, 2020

Their web site had all the information needed to find out what parts I needed to complete the job

Date of experience: September 2, 2020
Indiana
1 review
0 helpful votes
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2555-MPU
September 2, 2020

The parts ordered were exactly what I needed. My only negative comment is that I paid $10 extra for expedited delivery. It took a full 7 days, via FedEx, for the parts to arrive. I feel that time length of time was excessive.

Date of experience: September 2, 2020
Washington
1 review
0 helpful votes
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Convenient way to get a hard to get part. It take a long time to get but at least when it arrived it worked.

Date of experience: September 2, 2020
Washington
1 review
0 helpful votes
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Right part, fast delivery
September 1, 2020

The part was the correct part and arrived one day earlier than expected. Also the video on installing the part was very helpful! This is the 3rd time I've ordered from here and all 3 times this has been the case. Highly recommend PartSelect.

Date of experience: September 1, 2020
South Carolina
1 review
0 helpful votes
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Very Damm Poor!
September 1, 2020

Ice maker wasn't making hardly an ice. Just can home from a week of vacation. Ice maker did not make any more ice! What is the deal? I am calling you junk sales peeps tomorrow. You might not want to be the peep that I talk to!

Date of experience: September 1, 2020
Florida
1 review
0 helpful votes
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Excellent site
September 1, 2020

Photos of the various parts helped in navigating to find part needed. The part number on our appliance matched exactly with number of part on site. The part was delivered on time and in tact. Highly recommend site.

Date of experience: September 1, 2020
New Jersey
1 review
0 helpful votes
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Parts came on time and it fit perfect I would definitely recommend this product. Overall i was glad I found this company

Date of experience: September 1, 2020
California
1 review
0 helpful votes
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The parts were perfect replacements but your video should be updated. Your video shows replacement of the refrigerator door but not the freezer door. The video at Appliance Parts Pros showed changing the freezer door and they make mention there are a couple things different about the freezer door i. E. the electrical for the ice and water dispensers are at the top and the water line for both is at the bottom of the door. I appreciated their more detailed video.

Date of experience: September 1, 2020
Pennsylvania
1 review
0 helpful votes
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Never received my part
September 1, 2020

I paid extra to get shipping 2-3 days. The part sat at a facility in Pittston for days. I could not get any information of when it would leave the facility, I tried calling Part Select and was told they are not taking inquiries. I never received the part, I get a message saying it has been sent to some dollar general. Worst experience ever!

Date of experience: September 1, 2020

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada