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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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California
1 review
0 helpful votes
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I searched the manufacturer website for my replacement part with no success. Then I located the PartSelect website. It is well organized and I easily found the needed part. However, just to be sure I called customer service. I spoke Tracy who zeroed in on my appliance model, confirmed the part and took my order. I received the part in two days! Unbelievable knowledge and customer service! (LG refrigerator control panel cover)

Date of experience: October 19, 2020
Colorado
1 review
0 helpful votes
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Perfect fit
October 19, 2020

I was able to replace my Kenmore dishwasher rack height adjuster with help from an online video, worked great.

Date of experience: October 19, 2020
Illinois
1 review
0 helpful votes
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No directions!
October 18, 2020

The parts were great, exactly what we needed but you would think directions on how to put it together would be included!

Date of experience: October 18, 2020
New York
1 review
0 helpful votes
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Stove element
October 16, 2020

I purchased a stove element for a 28 yr old oven
Itnot only fit perfectbutwas VERY REASONABLY PRICED
Love this place

Date of experience: October 16, 2020
Washington
2 reviews
0 helpful votes
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My first repair person figured out the problem and gave me the part number. He couldn't come back to repair the refrigerator, so I got another repair person. They ordered the part from another company, and it was on backorder.
I got online with PartSelect, ordered the part, had it overnighted, and my repair person fixed my fridge!
PartSelect's website was easy to use. It was easy to order and delivered quickly (thank goodness)!

Date of experience: October 16, 2020
New York
1 review
0 helpful votes
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Replacement Parts
October 16, 2020

PartSelect provided me the dryer replacement parts I needed to repair my Mom's dryer. The parts arrived quickly and they were a drop in replacement making the repair quick and easy. I highly recommend this company.

Date of experience: October 16, 2020
Missouri
1 review
0 helpful votes
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Refund
October 16, 2020

The lady that took my order said she would refund my shipping as soon as the item shipped, I got it two days later and is has been three weeks and still no refund. Other than that is was easy and I got the item really fast.

Date of experience: October 16, 2020
Kentucky
1 review
0 helpful votes
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Great service
October 16, 2020

Great service, the part arrived within 2 days. Part arrived in great shape and works great. I will use
This service again.

Date of experience: October 16, 2020
Ohio
1 review
0 helpful votes
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I received OEM part within two days of ordering. Perfect timing. I have used Parts Select in the past with similar results. Diagrams and tutorials are very helpful in troubleshooting. Prices are very competitive.

Date of experience: October 15, 2020
Minnesota
1 review
0 helpful votes
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Replacement Oven Element
October 16, 2020

When the heating element went out in my oven I wasn't sure where to go to find a replacement. I was happy that my internet search brought me to PartSelect where I was able to quickly and easily find a replacement element for my oven. The order process was simple to complete and the part was delivered in a week. The installation was easy and the oven is in working order again! Thank you!

Date of experience: October 15, 2020
South Carolina
1 review
0 helpful votes
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Excellent service
October 15, 2020

Ease of website ordering and quick delivery assures that I will return to this company for my future needs

Date of experience: October 15, 2020
Oklahoma
1 review
0 helpful votes
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Knobs for stove
October 15, 2020

We are very pleased to have found the knobs for our JenAir stove. They work perfect and we recieved them in a timely fashion. Thanks

Date of experience: October 14, 2020
Georgia
1 review
0 helpful votes
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The description was accurate and the part came on time. Will use them again in the future for repairs.

Date of experience: October 14, 2020
California
1 review
0 helpful votes
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I had a gas dryer that was not heating. The recommendations on the website nailed the problem. Ordered gas valve solenoids and igniter. Installed them and good as new. Highly recommend them.

Date of experience: October 14, 2020
New York
2 reviews
1 helpful vote
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Gas Dryer Thermistor
October 14, 2020

I was in a hurry for this part. I called the Company (who was open until 10:00 pm EST) on a Tuesday to see how long the thermistor would take to arrive. I was told that it ships USPS and would arrive by the following Monday. To my surprise, the part was shipped FedEx and arrived on Friday. We installed it on Saturday and it worked perfectly. Could not be happier with this company, their genuine OEM part, and their customer service. Thank you!

Date of experience: October 14, 2020
Florida
1 review
0 helpful votes
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My refrigerator is old 20+ years. I was in need of replacing 2 of the bins. Items received on time and wrapped to prevent damage. In the email I received about my order was a video showing how to replace the front cover of the bins. Perfect; I didn't need to go to YouTube to see how to do. I highly recommend this company.

Date of experience: October 14, 2020
New York
1 review
0 helpful votes
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Gas range igniter
October 13, 2020

The description was accurate and the part came on time. Definitely would us them again. Thank you very much!

Date of experience: October 13, 2020
Louisiana
1 review
0 helpful votes
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Online dishwasher parts diagram helped me find the correct part. Good price and fast shipping. Original manufacturers part. Perfect fit.

Date of experience: October 13, 2020
California
1 review
0 helpful votes
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Saved tons of money
October 13, 2020

Best service ever! Parts were delivered on time, the how-to videos are amazing! Saved tons of money.

Date of experience: October 13, 2020
Maryland
1 review
0 helpful votes
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Horrible company!
October 11, 2020

I have purchased dishwasher parts twice now. Both times it has taken well over two weeks to receive parts. I paid for two day shipping both times! Will not buy from again.

Date of experience: October 11, 2020

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada