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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Michigan
1 review
0 helpful votes
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Parts Select
October 24, 2020

I was able to purchase my item online without any flaws. The product was confirmed and in my post box within one week. I didn't mine not speaking with an associate. I would give five stars if l had been able to speak with a live representative

Date of experience: October 24, 2020
Florida
1 review
0 helpful votes
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Great Parts
October 24, 2020

First time ordering from part select, great price and original parts, i will buy from them and recommend part select

Date of experience: October 24, 2020
Georgia
1 review
0 helpful votes
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Great replacement parts
October 24, 2020

We purchased bulbs for our microwave in the past, we needed another and when I went on the site, it remembered what and how many we purchased and made it so easy to just click buy and be done
Great service

Date of experience: October 24, 2020
Missouri
1 review
0 helpful votes
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Great customer service
October 24, 2020

Had a delivery problem (not due to company) and Parts select was so accommodating and helpful. Part was exactly what I needed.

Date of experience: October 23, 2020
California
2 reviews
4 helpful votes
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Great parts and support!
October 23, 2020

I have ordered many times form PartSelect. Always great service and shipping.

I have fixed my dryer, washer, dishwasher, refrigerator using parts purchased.

Date of experience: October 23, 2020
Wisconsin
1 review
0 helpful votes
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Not only did they have the part, there was also a video to show you how to replace my exact part. So easy! This was after the manufacturer told me the part was too old and not available!
THANKS SO MUCH TO PartsSelect!

Date of experience: October 23, 2020
Kentucky
1 review
0 helpful votes
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While trying to refurbish an outdated washer they had the parts I needed at a price that I could afford. Fast shipping and overall GREAT Service!

Date of experience: October 22, 2020
New York
1 review
0 helpful votes
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Excellent Transaction
October 23, 2020

The part was sent along with an instruction video. This made the installation an easy fix. This part was the exact fit.

Date of experience: October 22, 2020
New York
1 review
0 helpful votes
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Accurate and on time
October 23, 2020

I ordered a wash machine belt, for the first time PartSelect. At the beginning I was a bit skeptic if I would receive what I needed, but at the end it was perfect! Accurate order, on time, simple and functional. And even better: They explain how to make the substitution! I really appreciated!

Date of experience: October 22, 2020
California
1 review
0 helpful votes
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Slow and expensive
October 22, 2020

Charged $85 shipping for a 1.5# part and it took ONE WEEK to get to me. Tried to contact them but just from emails and no contact on the phone.

Date of experience: October 22, 2020
Texas
1 review
0 helpful votes
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GE Fridge Parts
October 22, 2020

Website is awesome, so easy to find the parts I was looking for! I also had to call customer service because they accidentally sent me the wrong parts initially. Customer service was apologetic and quick to help me.

Date of experience: October 21, 2020
District of Columbia
1 review
0 helpful votes
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Range control
October 22, 2020

Order was good service and repair was easy to switch out. Great. They knowed what part i needed and was great about telling what i needed

Date of experience: October 21, 2020
Texas
1 review
0 helpful votes
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Always helpful
October 21, 2020

I heeded a filter head for my refrigerator water/ice system. The part was shipped promptly. There is a 30 day return policy, which isn't as generous as some of the other parts suppliers which is why I didn't give them 5 stars

Date of experience: October 21, 2020
New York
1 review
0 helpful votes
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Super Service
October 21, 2020

The Part Select web site identified my appliance quickly and provided a complete illustration of parts. The ordering process was safely completed and the part shipped hours later!... About 48 hours from ordering the part and completing the installation. Saved me an expensive service call. Thank you.

Date of experience: October 21, 2020
Michigan
1 review
0 helpful votes
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Great service
October 21, 2020

Needed a part for my stove top. They had it in stock and it arrived earlier than predicted. Would highly recommend. I have used them a few times and the experience is always great.

Date of experience: October 21, 2020
New Jersey
1 review
0 helpful votes
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Great selection
October 21, 2020

Easy to use website & prompt service at reasonable prices make this a great source for hard to find replacement parts.

Date of experience: October 21, 2020
Florida
1 review
0 helpful votes
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Easy purchase
October 21, 2020

It was easy to find the part for my fridge, and the video instructions made installation a breeze. Shipping was fast too.

Date of experience: October 21, 2020
Pennsylvania
1 review
0 helpful votes
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Received the refrigerator part in a timely manner and was easy to install. Happy with the service I received and would purchase from them again.

Date of experience: October 20, 2020
Virginia
1 review
0 helpful votes
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Great service!
October 20, 2020

Consulted PartSelect website and typed in my dryer model number and the symptom. Up came a list of possible solutions and recommended parts. I was pretty sure it was a broken belt, but the list of symptoms/parts was reassuring. Ordered the belt and it arrived in just three days, even though I chose the cheapest shipping. A friend of mine watched a repair video and fixed it in no time. Thanks to all at PartSelect for your help and efficiency.

Date of experience: October 20, 2020
New Mexico
1 review
0 helpful votes
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Order 1 part at a time!
October 20, 2020

Your happiness with this company depends on what you order. My dishwasher was leaking all over my kitchen floor. I was thrilled to find this site and found a top sprayer that had been broken for months. Thinking I had hit the jackpot with repairing the appliance I ordered both parts at the same time. That was a big mistake! 3 weeks later my dish washer was still flooding the kitchen. I tried calling the number listed on the website. Never did get an answer... Getting extremely upset I canceled the entire order.
Noticing that the sprayer was on backorder, I placed another order for the bottom door seal that showed in stock. It was delivered 4 days later. The instructions in the video worked great and I saved a service call. Normally I would expect to receive the part that was in stock and wait for the item on backorder. It appears they place a great deal of importance on the shipping charges.

Date of experience: October 20, 2020

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada