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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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California
1 review
0 helpful votes
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The plastic coating on the lower basket in our dishwasher came apart and the rust stained my white dishes.
I found the part right away on the internet, ordered it, and received it right away. I'm bad at computers, but this was so easy. Thank ypou.

Date of experience: November 25, 2020
Michigan
1 review
0 helpful votes
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Great customer service
November 26, 2020

Clerk on phone excellent and recommended 2 parts to fix our GE microwave; they worked fine and the new latch/handle for the dishwasher fit just great. Paid extra for 3 day shipping and 1 item took 5 days, but other than that it was a good company to deal with.

Date of experience: November 25, 2020
Wisconsin
2 reviews
0 helpful votes
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2nd Purchase
November 25, 2020

Wonderful to work with, this is my second purchase. Easy to order, fast shipping. They even send installation videos based on your part.

Date of experience: November 25, 2020
Tennessee
1 review
0 helpful votes
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ITEMS WERE PERFECT AND VIDEO MADE REPLACING SIMPLE. I COULDNT HAVE DONE IT WITHOUT WATCHING THE VIDEO.

Date of experience: November 25, 2020
Ohio
1 review
0 helpful votes
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My replacement rail arrived on time as promised. The video on this site was super helpful. Installed in less than 5 minutes.

Date of experience: November 24, 2020
Connecticut
1 review
0 helpful votes
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I've used PartSelect couple times before. Easy to find the exact part on website, easy to order, got exact part in just 3 days.

Date of experience: November 24, 2020
Massachusetts
1 review
0 helpful votes
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I was able to fix my noisy clothes drier. The parts fit and the associated online videos were very helpful!

Date of experience: November 24, 2020
California
1 review
0 helpful votes
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Just what I needed
November 24, 2020

I ordered a thermal coupler for an old stove that I had it was exactly what I needed got it fast I will definitely order from them again.

Tim

Date of experience: November 24, 2020
Florida
1 review
0 helpful votes
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Both parts broken
November 24, 2020

My igniter went out on my gas dryer. I ordered Two igniters just to make sure I would have an extra one. When they arrived, both igniters were broken into pieces. When I called the customer service line, I was never able to actually speak to a representative, it was all automated! So I figured I would just eat the cost, and order from somewhere else. Not worth the hassle

Date of experience: November 24, 2020
New Mexico
1 review
0 helpful votes
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The part took about a week to get due to Covid Times. I replaced the part and my dryer is back in business. The staff were polite and very helpful.

Date of experience: November 24, 2020
South Carolina
1 review
0 helpful votes
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Great service
November 23, 2020

They had the exact part I needed, and sent it promptly. The agitator replacement kit was easy to install.

Date of experience: November 23, 2020
Texas
2 reviews
0 helpful votes
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Perfect!
November 23, 2020

Perfect! My dryer is heating again! Woohoo! Bought the cut-off switches and voila! Now I need an exhaust vent!

Date of experience: November 22, 2020
Ohio
1 review
0 helpful votes
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The ease of this repair is something that was so easy - extremely EASY - old out. New in DONE. I don't think it could have been any simpler

Date of experience: November 22, 2020
Connecticut
1 review
0 helpful votes
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Easy, useful, good price
November 22, 2020

The part was easy to find on the website and it came as promised. The bag is a perfect fit for our leaf blower.

Date of experience: November 22, 2020
Connecticut
1 review
0 helpful votes
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Great parts
November 22, 2020

Knob on my dryer one day and I was able to find. Replacement part and have it Rrive two days later, AWESOME!

Thanks

Jason

Date of experience: November 21, 2020
Oklahoma
1 review
0 helpful votes
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The number 1 cause for my dryer not heating was this part and sure enough the new replacement worked as advertised. Also Very helpful was the short video on how and where to install it. Also I tested the suspected worn out part with my multimeter using the lowest Ohm setting and it verified No Continuity.

Date of experience: November 21, 2020
Utah
1 review
0 helpful votes
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Easy, useful, good price
November 21, 2020

They have pictures and video instructions on how to make the repairs. Repaired my dryer--all the parts fit, all the videos made sense. Made it a super easy job to fix. Parts arrived quickly and were a good price. Fantastic company.

Date of experience: November 21, 2020
New York
1 review
0 helpful votes
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Dryer Repair
November 21, 2020

Selecting the proper parts from from the site was very simple. The pictures were very helpful to confirm they were the proper parts. Ordered next day delivery and they were delivered by 10:00 AM.

Date of experience: November 21, 2020
California
1 review
0 helpful votes
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Fast service
November 21, 2020

I ordered a light bulb for my stove when the old one burned out. I was really missing the light, and expected the package to take a week or more to get here. It arrived in less than 2 days, 45 hours to be exact, from when I ordered it. I was so happy. Thank you for the excellent service.

Date of experience: November 20, 2020
Mississippi
1 review
0 helpful votes
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Fast service
November 21, 2020

The part I needed was easy to find, placed order with ease and only took 2 days for to be delivered. When you have your washer or dryer down it's nice to have fast service

Date of experience: November 20, 2020

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada