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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Texas
1 review
0 helpful votes
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Part Select saved me a bundle. With their help I was able to pick the right part for my dryer repair. Thank You!

Date of experience: December 2, 2022
Maine
1 review
0 helpful votes
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I was concerned with the loud squeaking noise that the dryer was making and when the belt broke that really made life that much more exciting. I went to the box stores and they all said we only sell the unit, not the parts. We live in a disposable society where the value of fixing an item has disappeared.
I was further dismayed when my local hardware store did not have the part either.
This forced me online and thanks to Part Select it was not an exercise if aggravating futility.
Part Select is absolutely brilliant. "BRILLIANT!"
Not only did they have the part at a reasonable price (Thank you BRANDON!), but they also had videos on how to install the part you ordered.
What an amazing site and a genius setup of parts, price, and installation video.
I have told my friends and neighbors, and when I hear someone complain about their appliance, like Superman flying in for the rescue, I talk about Part Select and how great it is.
I am by no means a mechanic, engineer, or overly handy ("remember if they don't find you handsome, they should at least find you handy."), but with the videos, this repair was much less painful and had a lot less foul language associated with it.
I strongly recommend Part Select to anyone that wants to repair and not replace. Take back home repair.

Date of experience: December 2, 2022
New York
1 review
0 helpful votes
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Very happy with my purchase a lid for Weber grill: fast shipping, careful packaging, quality original product.

Date of experience: November 30, 2022
California
1 review
0 helpful votes
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Just what I needed
December 1, 2022

I found the part I needed for my 20 year old refrigerator.It was shipped quickly, and I was able to install it myself.

Date of experience: November 30, 2022
Washington
2 reviews
0 helpful votes
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Halogen light bulb for Jenn-Air gas range
November 27, 2022

I researched the part needed for my range and found this site that claimed to have that part.It was a substitute for the bulb that had been discontinued. Stated to fit the model number of my range. It does not fit! Now, cannot return it due to a time limit to return.

Date of experience: November 27, 2022
Texas
1 review
0 helpful votes
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I ordered a clip for my fridge the weekend before Thanksgiving. PartSelect sent the wrong part. I called on Tuesday desperate to have my fridge up and put back together for Thanksgiving as I was hosting. Spoke to customer service. Said they would reissue the part and charge me for expedited shipping. Additionally, said it was their policy, even though I pointed out that they shipped the wrong item, to charge me again for expedited shipping. The customer service gal said "Mam, we have policies here" and I replied with requesting a full refund and my personal policy not to do business with a company that screws up and wants me to pay for it. What an awful way to do business. Shame on PartSelect.

Date of experience: November 25, 2022
Georgia
1 review
0 helpful votes
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I ordered a new part for my stovetop. It was delivered quickly and is even better than I hoped. Highly recommended

Date of experience: November 20, 2022
Nevada
1 review
0 helpful votes
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Prompt Perfection
November 22, 2022

I have an older Toro leaf vacuum and blower which had lost parts. This website gave me the exact parts I needed at a very reasonable price and their delivery was prompt and on time

Date of experience: November 20, 2022
Kansas
1 review
0 helpful votes
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Washer parts
November 20, 2022

Easy to navigate and locate the parts needed and make sure they are the correct part #. The entire transaction was seamless and the parts arrived in a timely manner. The price was also at the lower end compared to other sites.
Would recommend and will use PartSelect again!

Date of experience: November 18, 2022
Louisiana
1 review
0 helpful votes
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Prompt Delivery of Genuine Replacement Part
November 17, 2022

Parts arrived before promised date and as advertised. Part was installed but did not fully resolve the "no heat" problem. Requiring another part - approx $300 and the dryer being 20 years old, a decision was made to purchase a brand new GE Dryer.

Date of experience: November 16, 2022
Texas
1 review
0 helpful votes
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Perfect fit
November 17, 2022

Parts were delivered quickly, fit perfectly and the online videos showed the most efficient installation process. Thanks

Date of experience: November 16, 2022
Illinois
1 review
0 helpful votes
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Ryobi Leaf Blower Fan
November 17, 2022

Part was reasonably priced, arrived quickly, arrived as expected and fixed my leaf blower. Can't ask for anymore.

Date of experience: November 16, 2022
Michigan
1 review
0 helpful votes
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Have what I needed.
November 10, 2022

They had the parts I was looking for and at a REALLY great price. Would I recommend? YES - Check them out.

Date of experience: November 9, 2022
Ohio
1 review
0 helpful votes
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They had the door seal I needed to fix my dishwasher at a price far less than a repairman would have charged. Their video was easy to understand and I was able to fix my machine for only the cost of the part. They shipped it right away. This was a good experience for me.

Date of experience: November 7, 2022
California
1 review
0 helpful votes
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Easy & Fast
November 6, 2022

This site is awesome! Not only was it super easy to find the correct part, they provide instructional videos for demonstrating how to replace or repair your appliance. The packaging was handled with care and arrived in perfect condition and quickly!

Date of experience: November 5, 2022
Pennsylvania
2 reviews
0 helpful votes
Follow Dave B.
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When the agitator in my 4 year old GE washer wouldn't agitate, I knew it would be a pretty simple repair job and didn't want to spend a fortune on a repair tech for something I could do myself.
The problem was finding the right parts.
A lot of sites were difficult to navigate and made finding the right parts a lot harder than it should be.
Part select.com was much easier to use than most of them and I was pleasantly shocked to find the OEM parts were less expensive than the aftermarket stuff on that big online place who's name I won't mention.
If I had to pay a repair service to do that job I'm pretty sure if would have cost as much as a new machine.
I was able to make the repair in well under an hour, most of which was spent getting the old agitator out.
FYI, if you have this problem and have watched the YouTube videos of guys just pulling agitators out with a cord or something, they don't apply to this machine.

Date of experience: November 4, 2022
Indiana
1 review
0 helpful votes
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Fast delivery
November 4, 2022

I ordered a piece for my dryer. Locating the piece online was easy and it was delivered ahead of schedule.

Date of experience: November 3, 2022
Michigan
2 reviews
0 helpful votes
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Quick delivery
October 22, 2022

Part was exactly as described and was delivered a day early. Will be using Part Select when I need a part again.

Date of experience: October 21, 2022
Indiana
1 review
0 helpful votes
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Just what I needed
October 20, 2022

I needed new grates for my Mother's old oven. The old grates were chipped and impossible to clean. This company made it so easy to find what fit and looked right on this oven. The parts came quickly. I would buy from this company again.

Date of experience: October 19, 2022
Texas
1 review
0 helpful votes
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Efficient
October 16, 2022

I found the drill down illustrations very helpful in finding the parts I needed. The parts were a little pricey but I couldn't find them anywhere else. The parts arrived earlier than expected. My plumber installed them in no time. Just what a homeowner wants. Good job!

Date of experience: October 15, 2022

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada