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PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.
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I have bought many items thru PartSelect and highly recommend them. They also are easy to work with if there are any problems on returning anything.
We ordered an electronic "mother board" for our 11 year old GE refrigerator after ours got fried by a power surge. It only took my husband a half hour with a nut driver to switch the panel out, and the fridge works like a top again. $150 part saved us $2000 for a new fridge like it, and the hassle of finding one that fit in as perfectly as the old one. Part Select's website was easy to navigate, and the part came in less than 48 hours, standard ship (granted we are both in NY, but on opposite ends). Would definitely order from this place again!
My refrigerator is old so when the door wouldn't close I had to lift it each time in order to close it. I ordered the part on line, it was so easy even for a 67 y.o. Woman. My brother replaced the tiny part, about the size of a nickel. The video it came with on the web site was so easy to follow and the door closes now. Thank you!
Great customer service and fair price. Timely and careful delivery. Good selection of parts for appliances.
I'm highly in favor of fixing my appliances as opposed to buying new. It can be a struggle to find parts or the right help. PartSelect has it all put together in one place. Everything ordered by model and part numbers. Verify you're getting the right part. And helpful videos to guide you through the process. I will definitely be coming back for future appliance issues.
Part Selects service is top shelf. I ordered the valve when my ice maker and water quit working on the frig. Well me troubleshooting the issue fixed it sort of as the solenoid started working. I received the part and kept it, yep original solenoid failed after about month and I replaced it. Life is. I use partselect as the drawings are great, repair tips and instructions are helpful and parts show up when they say they will.
Great product at a reasonable cost. The sales guy was great to work with. I will use them again. John
The site assisted me in diagnosis, part selection and a video of how to install the part, which ended up costing me a few dollars! I rarely write reviews but this was exceptional experience.
Website is easy to use. Found the part i needed. Ordered it on Thanksgiving afternoon, shipped the next day. Also have a video on what tools you will need and how to complete the repair. Very pleased with them.
I needed a replacement part for my oven. The ordering process was easy, even for someone as technologically challenged as I am. Part Select even sent a tutorial that showed the installation step by step. I also received the part before the projected date. In the future I will use Part Select anytime I need a part for any of my appliances.
This sight is very safe. They are for real! I ordered a knob for my old washer. Fed Ex delivered it within a few days and fit perfectly! Outstanding service! I was really impressed. I will definitely order from this company again!
We bought a dryer repair kit for our Maytag. All the parts were as pictured. They are quality and work great. They arrived very fast and that was a relief! I would highly recommend this company to everyone.
Exceptional attention to detail when placing your order. They aim to please and they do. I had a problem with the part I ordered and I was sent a replacement that arrived faster than the first order. Very satisfied.
Part arrived as promised, in great condition and fit perfectly! And the nice part was it was much cheaper but same quality as name brand!
No problem got what I needed in a timely manner. They followed up and made sure I had what I needed and it worked for me. I'll definitely use them again
Original equipment parts and excellent videos showing all the disassembly and reassembly steps! I have performed three repairs in the last year at a fraction of the cost of repair services or replacement. I get to learn how my appliances work and keep them going strong. You can call and speak with a person to boot.
Delighted with PartSelect's Customer Service & expeditious (speed & efficiency) order delivery! From the initial call we placed our order, we were met with Agents who quickly answered and exhibited professionalism, knowledge, courteousness, no BS scripted lines, and communication is easy, one that you can trust and have confidence in. They honor their word. Their return policy including not having to pay for return shipping is definitely reassuring. Their hours 7am-12am ET is a plus. Although the 1st part we ordered did not fix our issue, the 2nd part we ordered did...so far so good!
We so far have not returned the 1st part, as we have been very busy to go through the trouble of returning. Hoping PartSelect can give us a store credit that can be kept on our account so that we can use it for future purchase.
Looked at a floor model dryer at Home Depot for $100 off because it was missing one of the knobs. Checked partsselect.com while at Home Depot, and quickly found the exact part!
So we saved over a hundred dollars. The knob arrived before the dryer was delivered. It fits perfectly! Thank you.
PartSelect helped us identify the part we needed and sent it quickly. It works and, after two times recently where we needed them, we are grateful for them and have confidence in them.
The parts I have ordered have alway been of good quality, worked well and arrived earlier than expected.
Answer: Completely legit. My order was exactly what I needed and they arrived a day before I expected.
Answer: I called to place my order and they answered within a couple minutes. I called to let them know how pleased I was with my order when it arrived today and again they answered within a couple minutes.
Answer: Hello Shoyab, Thank you for your inquiry. How can we help you with your repair?
Answer: Hello Hassan, Thank you for contacting us. Based on your model number and our symptom list, the defrost thermostat is the most likely cause. You can test the part with a multi-meter to see if it is functioning properly.
Answer: I cannot answer for the company however, as a banker, I see charges come through clients accounts with similar errors and rarely is a small amount like that ever noticed by the company. I doubt they even noticed.
Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.