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PartSelectReviews 2,146

3.4

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PartSelect Reviews Summary

PartSelect has a rating of 3.4 stars from 2,146 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PartSelect most frequently mention customer service, model number and fast delivery. PartSelect ranks 2nd among Appliance sites.

service
407
value
492
shipping
501
returns
116
quality
467
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Wisconsin
1 review
0 helpful votes
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Satisified
January 13, 2023

I have bought many items thru PartSelect and highly recommend them. They also are easy to work with if there are any problems on returning anything.

Date of experience: January 11, 2023
Pennsylvania
1 review
0 helpful votes
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IT WORKED!
January 6, 2023

We ordered an electronic "mother board" for our 11 year old GE refrigerator after ours got fried by a power surge. It only took my husband a half hour with a nut driver to switch the panel out, and the fridge works like a top again. $150 part saved us $2000 for a new fridge like it, and the hassle of finding one that fit in as perfectly as the old one. Part Select's website was easy to navigate, and the part came in less than 48 hours, standard ship (granted we are both in NY, but on opposite ends). Would definitely order from this place again!

Date of experience: January 5, 2023
Connecticut
1 review
0 helpful votes
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My refrigerator is old so when the door wouldn't close I had to lift it each time in order to close it. I ordered the part on line, it was so easy even for a 67 y.o. Woman. My brother replaced the tiny part, about the size of a nickel. The video it came with on the web site was so easy to follow and the door closes now. Thank you!

Date of experience: January 4, 2023
South Carolina
2 reviews
0 helpful votes
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Great customer service and fair price. Timely and careful delivery. Good selection of parts for appliances.

Date of experience: January 2, 2023
Minnesota
1 review
0 helpful votes
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Great experience
January 1, 2023

I'm highly in favor of fixing my appliances as opposed to buying new. It can be a struggle to find parts or the right help. PartSelect has it all put together in one place. Everything ordered by model and part numbers. Verify you're getting the right part. And helpful videos to guide you through the process. I will definitely be coming back for future appliance issues.

Date of experience: December 31, 2022
California
1 review
0 helpful votes
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Part Selects service is top shelf. I ordered the valve when my ice maker and water quit working on the frig. Well me troubleshooting the issue fixed it sort of as the solenoid started working. I received the part and kept it, yep original solenoid failed after about month and I replaced it. Life is. I use partselect as the drawings are great, repair tips and instructions are helpful and parts show up when they say they will.

Date of experience: December 30, 2022
New York
1 review
0 helpful votes
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Part Select Review
January 1, 2023

Great product at a reasonable cost. The sales guy was great to work with. I will use them again. John

Date of experience: December 30, 2022
North Dakota
1 review
0 helpful votes
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Dryer control knob
December 30, 2022

The site assisted me in diagnosis, part selection and a video of how to install the part, which ended up costing me a few dollars! I rarely write reviews but this was exceptional experience.

Date of experience: December 29, 2022
North Dakota
1 review
0 helpful votes
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Easy to use website
December 26, 2022

Website is easy to use. Found the part i needed. Ordered it on Thanksgiving afternoon, shipped the next day. Also have a video on what tools you will need and how to complete the repair. Very pleased with them.

Date of experience: December 26, 2022
Ohio
1 review
0 helpful votes
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Fantastic Service
December 26, 2022

I needed a replacement part for my oven. The ordering process was easy, even for someone as technologically challenged as I am. Part Select even sent a tutorial that showed the installation step by step. I also received the part before the projected date. In the future I will use Part Select anytime I need a part for any of my appliances.

Date of experience: December 24, 2022
Kansas
1 review
0 helpful votes
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Excellent service
December 26, 2022

This sight is very safe. They are for real! I ordered a knob for my old washer. Fed Ex delivered it within a few days and fit perfectly! Outstanding service! I was really impressed. I will definitely order from this company again!

Date of experience: December 24, 2022
Colorado
1 review
0 helpful votes
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Dryer repair
December 25, 2022

We bought a dryer repair kit for our Maytag. All the parts were as pictured. They are quality and work great. They arrived very fast and that was a relief! I would highly recommend this company to everyone.

Date of experience: December 23, 2022
Connecticut
1 review
0 helpful votes
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Awesome Customer Service
December 24, 2022

Exceptional attention to detail when placing your order. They aim to please and they do. I had a problem with the part I ordered and I was sent a replacement that arrived faster than the first order. Very satisfied.

Date of experience: December 22, 2022
Florida
1 review
0 helpful votes
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Part
December 21, 2022

Part arrived as promised, in great condition and fit perfectly! And the nice part was it was much cheaper but same quality as name brand!

Date of experience: December 19, 2022
New York
1 review
0 helpful votes
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Great site for parts
December 18, 2022

No problem got what I needed in a timely manner. They followed up and made sure I had what I needed and it worked for me. I'll definitely use them again

Date of experience: December 17, 2022
Colorado
1 review
0 helpful votes
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Great parts and repair videos!
December 15, 2022

Original equipment parts and excellent videos showing all the disassembly and reassembly steps! I have performed three repairs in the last year at a fraction of the cost of repair services or replacement. I get to learn how my appliances work and keep them going strong. You can call and speak with a person to boot.

Date of experience: December 14, 2022
Texas
1 review
0 helpful votes
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Delighted with PartSelect's Customer Service & expeditious (speed & efficiency) order delivery! From the initial call we placed our order, we were met with Agents who quickly answered and exhibited professionalism, knowledge, courteousness, no BS scripted lines, and communication is easy, one that you can trust and have confidence in. They honor their word. Their return policy including not having to pay for return shipping is definitely reassuring. Their hours 7am-12am ET is a plus. Although the 1st part we ordered did not fix our issue, the 2nd part we ordered did...so far so good!
We so far have not returned the 1st part, as we have been very busy to go through the trouble of returning. Hoping PartSelect can give us a store credit that can be kept on our account so that we can use it for future purchase.

Date of experience: December 8, 2022
California
1 review
0 helpful votes
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So easy and so fast!
December 8, 2022

Looked at a floor model dryer at Home Depot for $100 off because it was missing one of the knobs. Checked partsselect.com while at Home Depot, and quickly found the exact part!
So we saved over a hundred dollars. The knob arrived before the dryer was delivered. It fits perfectly! Thank you.

Date of experience: December 7, 2022
California
2 reviews
0 helpful votes
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PartSelect helped us identify the part we needed and sent it quickly. It works and, after two times recently where we needed them, we are grateful for them and have confidence in them.

Date of experience: December 4, 2022
Indiana
1 review
0 helpful votes
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Great parts and service
December 5, 2022

The parts I have ordered have alway been of good quality, worked well and arrived earlier than expected.

Date of experience: December 4, 2022

From the business

Save when you repair your appliance with PartSelect appliance parts. Same-day shipping, return any part, 100s of installation videos, installation help and the Instant Repairman to help you repair your appliance fast.


partselect.com
Founded in 1999
Truro, NS, Canada