Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
After the service -yes on-line, but rapid delivery will make me a regular shopper with your company,, i have an classic and antique automobile restoration shop in Norland On, and was very happy with how the transaction went,EXCELLENT,this time LOL
So far good, not sure yet if parts fit, price seems good
Hi,
Glad to hear that you had a good experience with us. Looking forward to doing business with you.
The one caliper isn't sliding as well as the other three
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Thanks a lot for taking out time to share your feedback. Please feel free to reach out to us at customerservice@partsavatar.ca if your issue is still unresolved. We will be happy to resolve your issue. We value customer’s feedback. Hope to see you again in the future too!
Placing the order, delivery and customer service was excellent. Highly recommended.
Hi,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
No problem with the parts or delivery time as it was quite fast as promised, shipping cost was way to high
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Thank you for sharing your feedback. Your feedback is duly noted. Looking forward to seeing you again soon.
The price was good, the delivery was prompt, and the delivery person took the time to ring the doorbell, which enabled me to bring the package in before a thief could grab it.
The device charged the way it should, but I haven't needed to use it yet.
Unfortunately, the instructions are in extremely small print.
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Thanks for taking time out to share your feedback. We value customer’s feedback and it is duly noted. Hope to see you again in the future too!
I needed a passenger side mirror for a 2006 Corolla. It seemed too good to be true when I found one available at a reasonable price. The transaction was easy and the delivery was prompt. Everything went just right!
I ordered the wrong year for my car, the year is 1970 but the part was from a1973. I was very satisfied with your company service.Thank you
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We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.
I needed to replace my rear bearing. It was a matter of some urgency. I ordered the part on Wednesday night and it was at my house by Friday morning. I was able to install the bearing over the weekend and have my vehicle back in business! The price was very competitive, and the part looked identical to the original part, minus the rust… and bad ball bearings!
Hi Will,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
You're site makes it easy to find my parts and I get to choose the ones I wanted
Hi,
Glad to hear that you had a good experience with us. Looking forward to doing business with you.
Great turn around time on my order. Parts arrived in two days.
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Thank you for sharing your feedback. Looking forward to seeing you again soon.
Excellent and quick services. Good quality and great price.
Hi,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
Was very happy with the quick delivery. Part was exactly what we needed.
Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
The parts were expedited upon my request as I needed them yesterday!
Hi Gilles,
We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.
Radiator had two leaks I had to tighen nut and drain screw. Not convince its not going to leak again
Hi Jean,
Thank you for sharing your feedback. Please feel free to reach out to us at customerservice@partsavatar.ca if your issues is still unresolved. We will be glad to help you. Looking forward to seeing you again soon.
Parts avatar was helpful though out the process of making sure the order was going to the right address.
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We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.
My opinion as a 40 year veteran auto tech...Be careful, all the info I just read was false and seems to be there just to sell parts you won't need! I had a code Po13A which indicates a problem for the PCM to read the downstream O2 sensor which it's sole purpose is to monitor the catalytic converter and in no way make the engine run rough AT ALL! If a fuel pump, mass air flow, injector or anything else for that matter was not working properly you have different codes including info from the UPSTREAM O2 sensor which monitors the engines performance, so again in my opinion STEER CLEAR from this company!
Hi,
We sincerely apologize for the inconvenience that you have had to face. Please email us your concern at customerservice@partsavatar.ca & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
First, the website is easy to navigate. I like that it "remembers" my vehicle and order every time I come back to the site. I also appreciate the choices of the parts qualities offered along with correlated price points to the quality of the part selected. I found the cost of the parts quite reasonable(even the better quality parts)along with free shipping. After I placed the order a confirmation email was sent the next business day. Then a couple of days later the parts arrived, and in good condition. It however would have been better if the parts were delivered directly to my house, rather than me having to go to our local parcel pickup depot that is a 15 minute drive from our home. Otherwise a good experience. I'll be shopping here again. Thanks, Parts Avatar guys for the good service you provided!
All the best!
Hi,
Thanks alot for taking out time to share your valuable feedback. Your feedback is duly noted and has been shared with the concerned team. Please feel free to reach out to us at customerservice@partsavatar.ca if you still have any concerns. We will be happy to resolve it for you. We will also take care that you never face issues like this again with us in the future. Your feedback is valuable to us. Thank you for sharing it.
Satisfied
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Hi,
Really great to hear about your shopping experience with us. We hope to do business with you again.
Easy to order online. Delivered within a few days to my doorstep. I would recommend doing business with them and I will be a returning customer. Thank you
Hi,
Glad to hear that you had a good experience with us. Looking forward to doing business with you.
Came,was delivered as said when I bought my part. They said it will.be delivery between Jan 16 and Jan 18. I got my delivery Jan 17
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Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!