Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Said to be oem fit and performance, turns out maf sensor wasn't receiving enough voltage giving me a crank position censor code.
Best price on line for the part. Delivery was a day ahead of schedule as well.
Hi Kelly,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Always quick delivery, haven't had a wrong part shipped yet.
Hi Michael,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
After more than 3 months of trying to get this resolved, I have finally resorted to leaving them a bad review as this was my only option left. I purchased a brand new condenser for my GMC truck and was sent a unit that was defective from the factory. It took several hundred dollars and multiple trips to my repair shop to get this addressed. The unit has to be leaked tested, uninstalled, reinstall new one, charge it back up, etc. Although they did replace the defective unit under their warranty, they refused to cover all the labour required to RE and RE the part. Completely disappointed! Its cost me an extra $700!
Hi,
We are sorry that your experience did not meet your expectations. As I have checked, your case has been escalated and our team has reached out to you over mail with an update. Please rest assured that your feedback is duly noted. We will definitely make sure that you never face issues like this again with us in the future.
For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Parts Avatar had the filters I needed at an excellent price, and they came faster than the estimate said.
Hi,
Really great to hear about your shopping experience with us. We hope to do business with you again.
Of the product I was looking for, two of the four options were out of stock - however, this wasn't mentioned on the website until after I tried ordering the part. Fortunately, Parts Avatar refunded my money and my number two choice was available (it was more expensive than my number one choice).
Satisfied with item received althought i wiouldn have liked to see the bearing number and brand name on the outer casing
Hi,
We appreciate you for taking the time to share your feedback. Looking forward to serving you again in the future.
I ordered my part. It came quickly, it was the right fit and it technically works. However it was damaged has a crack and piece of plastic the size of a dime broken off of it and missing.
I have it installed in my vehicle because without it I have no defrost. But wish it was not broken.
Hi,
Thank you for taking out time to share your feedback. Your feedback is duly noted. Please feel free to reach out to us at customerservice@partsavatar.ca & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
Very good customer service. Had issues and they reached out and resolved it. I would recommend this for your auto parts needs
Hi,
At Partsavatar, we work with our full potential to satisfy the needs of our customers and it is nice to understand that we have achieved it through the feedback from our customers. Looking forward to seeing you again in the future.
Fast shipping, painless experience. Will use them again, and again.
Hi,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
I've noticed a huge improvement with the shipping speed with parts avatar the customer service is good as well
Hi Tyler,
We are glad to know your experience in doing business with us. Thank you for your feedback!
As a regular customer now, I know it will be what I order with no issues, if there's some, they will fix it fast they're pro's. Best place on-line
Hi,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
Jeep 2019 trailhawk front pads did not come with all hardware its a good thing stock is all stainless so easy to reuse
Hi,
Thank you for taking out time to review us. Your feedback is duly noted. Please share your elaborated concern with us at customerservice@partsavatar.ca or you can also contact us on Live Chat. We will be happy to resolve your issue. Thanks for sharing your feedback.
Order parts 2nd of January with a delivery date of 5th to 12th now it's the 26th still no parts and no refund I'm out over 600 dollars parts avatar took the money and I get nothing not even a good answer. If you want auto parts ROCKAUTO is your place
Hi,
We sincerely apologize for the inconvenience that you have had to face. It was an uncommon instance. As I have checked, your case has been escalated and our team has reached out to you over mail with an update related to your shipment. Please feel free to reach out to us at customerservice@partsavatar.ca if you have any more concerns. We will be glad to help you. We will also make sure that you never face issues like this again with us in the future. Your feedback is valuable to us. Thank you for sharing it.
Service rapide.bon prix recherche rapide sue internet
Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Fit perfect on my 2004 Toyota Corolla! No issues and it was easy to replace, big changes and no more toc toc toc sounds!
Hi,
It's great to know that you had a wonderful experience shopping with us. We are looking forward to doing business with you again.
I've ordered a exhaust muffler and needed gasket for it. It was found and added to my shopping basket. Worked great.
Hi,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Hi,
Thank you for taking out time to rate us. Your feedback is truly appreciated.
Great products,site is easy to navigate checkout a breeze and fast delivery and Canadian business.
Hi,
Thanks for taking time out to share your feedback. We value customer’s feedback. Hope to see you again in the future too!
Excellent selection of brake parts for my Toyota Camry, I was able to find everything I needed and was 17% cheaper then my local parts stores, shipping was very quick
Hi,
Thank you so much for sharing your experience with us. We are looking forward to doing business with you again.
Fast shopping, fast delivery,
Very efficient process overall.
Hi Chris,
Really great to hear about your shopping experience with us. We hope to do business with you again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thanks alot for taking out time to share your feedback. Please reach out to us at customerservice@partsavatar.ca if you have any issues and we will make sure we get it resolved in quick time for you. Your feedback is valuable to us.