Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I was very pleased with the overall transaction. The delivery was quick and the products were in perfect condition and exactly what I ordered.
Great prices, fast shipping, good selection of parts from lower to high quality.
Hi Richard,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Great service and delivery... had the parts I needed and I will definitely order from them again
Hi Calvin,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
I ordered a High Volume oil pump for a small block Chev. I had no problem finding what I needed on your website. The parts were delivered on time and undamaged. This was my second order from Parts Avatar. I will continue to do business with them.
Hi Steve,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Parts arrive earlier than expect and comparable pricing
Hi Les,
Thank you so much for your feedback. We truly appreciate it. We would love to do business with you again.
My part came in sooner than expected. Fit was amazing... no troubles. I'll be buying all my part from Parts Avatar. Love the fact they have a convenient payment plan. That gives me more options for buying more product from Part Avatar. Only problem I'd have is the tracking... I gave up on even trying to track my parcels.
Hi Wesley,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Wagner rotors returned (warped), refund issued no problem.
Hi John,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
I will never order from here again. When I called to let them know they messed up i was told it was my fault
Hi Cole,
We are very sorry for the experience you've had with us. Please email us your concern at customerservice@partsavatar.ca & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
Quality parts arrived on time, staff was very helpful and at a very competitive price.
Hi Waldemar,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Awesome. My experience was great will order my items from you in the future
Hi Theresa,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Very competitive price and it was here in a couple of days!
Hi Joseph,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
My experience is always great, Asking the chat room for exact parts I need.
Hi Cenon,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. We will share this with the team to let them know to keep up the amazing work.
Great price and availability of parts long list of available parts and great shopping experience.
Hi Michel,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Returned an item new condition March 5th. RMA # *******FDA 941, No credit was ever issued.
Is it Avatars policy to make it extra difficult for customers to return items? Looks like it.
Last time I ordered something from Avatar!
Keep the money - have fun!
Hi Robert,
We are very sorry for the inconvenience you had to face. For any outstanding issues related to your order, you may contact us at customerservice@partsavatar.ca and we shall resolve it for you. Your feedback is valuable to us. Thanks for sharing it with us.
Ordered a part(window air deflectors). Got the part relatively quickly. The part was actually better than expected and a great brand as well. Happy with the part. Would order the part again. Apart from that I am happy. Thanks
Hi Danny,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. We will share this with the team to let them know to keep up the amazing work.
Canadian supplier, compares to large American suppliers in price, value, parts availability and simplicity. I've ordered several parts, came in on time(quick-few days) and as advertised. Some of the best pricing for quality parts.
Hi Martin,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
Easy shopping will use again have clients that have older cars and trucks this is a good and easy site to use and get what is needed
Hi Shawn,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Very easy ordering and shipment arrived when they said it would.
Hi Stephen,
Thank you so much for your feedback. We truly appreciate it. We are looking forward to doing business with you again.
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Hi Jerry,
Thank you for taking out time to rate us. Your feedback is truly appreciated.
Absolutely excellent throughout the entire process - Radiator came w/Auxiliary Trans Cooler ports which were not required and not described as a option on any information provided
Hi Leo,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Answer: They have terrible customer service and wont stand behind their mistakes (which they will make) or products. Would not recomend this place.
Hi James,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!