ParcelMonkey.co.uk has a consumer rating of 1.8 stars from 15 reviews indicating that most consumers are generally dissatisfied with their purchases. ParcelMonkey.co.uk also ranks 151st among Shipping sites. The most common issues with ParcelMonkey.co.uk are around customer service, which is not as good as expected by some customers.
Cant fault these guys - I use them all the time and the provide a great service - really good prices and very easy to use. Thank you very much for a great serviceSee positive reviews
Ok so things go missing, however I've used parcel monkey a hand full of times and had issues twice with missing items. The latest situation is that they won't give you compensation unless you have the invoice for the item sent, this assumes that every item being sent is new and has an invoice. Shoddy service and an even worse compensation policy...See critical reviews
Tip for consumers: Please go directly to a courier company and NOT a middleman. They refuse to take any responsibility when things go wrong.
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