A very useful site for reference purposes: i.e. how much would a courier delivery cost UK to Australia etc. Also provides an efficient service 90% of the time.
However there are some drawbacks: insurance costing is through the roof (rip-off) for high value items; the site is temperamental at times (weak user interface); and they try to make you work on a 'pre-pay' system which is there to work in their favour.
All looked ok from the outset and they reeled us in, but then we realised these are true con-artists. They should not be allowed to trade as they do not do the job at all. Simply cowboys. Please avoid. Any ideas of how to reclaim payment or take to court?