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Parcelforce say I can claim compensation for a damaged parcel but Parcelmonkey won't release the booking number I need to make the claim. I assume its because they make claims and keep the money themselves. There's no other reason.
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Be aware of scam! After sending 1 kilo small size parcel to China got email with 'Disputed...
Horrible experience. I feel like pulling my own hair shipping through them. I'd rather use EMS...
