Beware of using this service. They disclaim all responsibility after taking your money and blame the courier company. Our goods were not delivered and the courier company sent us an 'has been delivered' update. They did not even attempt to make delivery and were fraudulent. Parcelmonkey (who our contract is with) refused to be responsible and also made up different stories about what could have happened, without bothering to check. I have spent over 3 hours trying to contact the courier directly and trying to contact parcel monkey. They have not refunded me also for the delivery fees paid.