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Paper Help

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Massachusetts
1 review
12 helpful votes
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Harebrained assignment
January 5, 2016

Crappy mistakes and absolutely absurd & lame content. This is how writers at Paperhelp supported the guidelines I provided them with my geology assignment. I will claim money back.

Date of experience: January 5, 2016
Virginia
4 reviews
5 helpful votes
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Phenomenal..
August 15, 2015

From the minute I placed an order to receiving my paper I am 100% satisfied.
Your customer service is outstanding, never left a query unanswered.
Phenomenal..

Date of experience: August 14, 2015
Florida
2 reviews
0 helpful votes
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Pretty solid
September 16, 2023

He writer delivered it earlier than expected and while I haven't been graded yet it seems pretty solid + used all of the requested materials. Would use again.

Date of experience: September 16, 2023
1 review
0 helpful votes
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Well done
June 3, 2015

Now I don't skip my workouts and hand it perfect papers. Everyone's happy, so well done guys! Keep it up! I just think the personal account panel could be less confusing.

Date of experience: June 3, 2015
2 reviews
9 helpful votes
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Fraud website.
July 9, 2015

I am not an English woman but I write better English then what I got from you. It was very bad experience now they don’t refund my money this is cheating and a fraud website be careful everyone.

Date of experience: July 9, 2015
Illinois
1 review
0 helpful votes
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Honestly they have been great at working on my orders and have actually delivered them at a much faster date than assigned. I plan to continue using their services indefinitely..

Date of experience: April 1, 2023
Texas
1 review
8 helpful votes
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They are certainly no aces in English writing, such a redundant document is produced by their writers cant even be comprehended. Certainly not the best choice for a student.

Date of experience: July 2, 2016
Alan D. Paper Help Rep
over a year old

Dear Courtney! Thank you for your feedback. Could you please specify the number of the order you weren't satisfied with? It's been a long time since our writers had any assignments from anyone by a name Courtney. I'll be glad to find a way out of the situation occurred in the best way for you. Hope to hear from you soon.

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Texas
1 review
0 helpful votes
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Great work!
May 7, 2024

Very easy and straightforward to use. Great work! Impressed with what I have, and it couldn't come at a better time. I will definitely be using this again.

Date of experience: April 26, 2024
Marketing T. Paper Help Rep
12 months ago

You are always welcome, Omari! Thank you for your amazing words! Should you face any questions or difficulties, just let us know!

GB
1 review
0 helpful votes
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It does what it says.
November 24, 2023

Good communication between writer and client so you're never left in the dark about what's going on.
Customer service are helpful and on hand at all times should you need to speak to them.

Date of experience: November 24, 2023
Pakistan
4 reviews
16 helpful votes
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Helped me with my report
November 2, 2018

I had an amazing experience with "paper help" They were extremely understanding and sweet. They are really good listeners and gave me the exact same thing that I wanted. Thankyou for your help guys!

Date of experience: October 31, 2018
Ukraine
1 review
0 helpful votes
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Obsessed with this help. When I found this service, I felt my life started getting better and the grades went up! For now I can't imagine my school days without their help. It saves so much time.

Date of experience: May 22, 2022
Alan D. Paper Help Rep
over a year old

Jamie, appreciate your review. Thank you very much for choosing our service! Can't wait to work with you again.

Indiana
1 review
10 helpful votes
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Terrible work
December 18, 2015

Don’t waste your time and money on Paperhelp.org. You’ll definitely regret this. A poorly schemed assignment with a terrible appearance. This is what they called an “assignment”.

Date of experience: December 18, 2015
Canada
1 review
3 helpful votes
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I placed order like 5-6 times and all the times, they did not deliver it on time as well as the quality paper. I had to give it for revison atleast 7-8 times to get my prfect paper but no... you willl never ever get a quality paper from them. Waste of money, time and efforts, because they dont care. My paper is due at the moment, andthey are telling me to waiting like 2 hours? Like hoe could they? Should i tell my instructor that paperhelp is facing some troubles? Dont ever use this website and will not recommend anyone.

Date of experience: March 14, 2018
Alan D. Paper Help Rep
over a year old

Hi Amarprit!

Could you please provide me with at least one order number you placed with us? I'll be so grateful because there seem to be none placed by anyone with a name Amarprit. Maybe you simply confused the name of the company while writing your feedback or registered by another nickname. In any case, I feel so sorry that you had a bad experience with a writing service and I’ll waiting for your reply with your order number.

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Texas
1 review
0 helpful votes
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Many writers on this site are not capable of formatting projects in Turabian style. After two revisions, my project was assigned to a new writer who made it even worse. I do not recommend trusting this site as they are not really helpful. They may offer you a 10% discount on your next order, but it's not worth the POOR GRADE YOU WILL GET.

Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 12, 2024
Marketing T. Paper Help Rep
over a year old

Hello, Vintage. I'm truly sorry for the negative experience you had with our service. It's disheartening to learn that despite our efforts to resolve the issue internally, it led to your dissatisfaction. Please accept our sincere apologies for any inconvenience caused. I want to assure you that we take your feedback seriously and are continuously working to improve our services. Your refund has been processed as per your request, and the amount will be returned to you within the next couple of days.

We value your business and hope for another opportunity to serve you better in the future.

Yours respectfully,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org

GB
1 review
11 helpful votes
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Be honest
October 22, 2015

They should be honest with their job. I needed APA style instead of MLA. But, PaperHelp.org ruined my thesis with their immature writing and formatting styles.

Date of experience: October 22, 2015
Ukraine
1 review
0 helpful votes
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Nice
December 27, 2021

The most important thing is to explain well and set the task to the author. We found a common language and the essay turned out as if I had written it myself. My thoughts from my head. Nice one

Date of experience: December 27, 2021
Alan D. Paper Help Rep
over a year old

Great! Stephen, we thank you for being such a responsible individual. Explanations are indeed important when it comes to placing an order. Thanks again & let us know if there's anything else we can help you with.

New Jersey
1 review
4 helpful votes
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Writers Do Not Follow Instructions
November 14, 2021

If I could give negative stars for PaperHelp's rating, I would. I paid $300 for a paper from PaperHelp. I gave them 4 days to complete it. I basically spoon-fed the "advanced" writer providing the instructions for the paper AND all of the sources needed to complete the paper. I get back a rough draft the first time that had no citations and footnotes in it. They also included information on topics that I did not want in my paper. I messaged the writer to take those topics out and use what I gave them. They did revise that. However, if they read the instructions, they would have seen that certain information had to be referenced in this paper and they simply did not do it. I messaged the writer who responded that it would be additional money because it would be 2 more pages. Are you kidding me?! If they had read the instructions in the beginning, they could have planned accordingly. I messaged the support staff who were completely useless and hardly speak English. I told them what the issue was and got 5 seconds of silence. Then I was told I had to pay the additional money to get the 2 pages. PaperHelp is a scam. Go somewhere else that uses writers in the U.S.

Date of experience: November 14, 2021
Alan D. Paper Help Rep
over a year old

Hi Tracy,
Thanks for sharing your latest experience with us. On behalf of Paperhelp.org, I'd like to apologize for the misunderstanding happened on the order of yours. Unfortunately, mistakes happen sometimes in spite of the numerous checks and measures.
50% of the amount paid for the order will be returned to your credit card. Tracy, I hope you can give us another chance some time in the future. Please, use the following 20%-discount code for any of your purchases with us: e7d8ffd343.
All my best,
Alan, Customer Care Manager
Email: support@paperhelp.org

Switzerland
1 review
6 helpful votes
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I used this website for an assignment I was nervous about completing in time. What a big mistake I made. The paper that was written was an extremely poor one that fell well below my expectations.
I had believed that I had ordered a Top Writer, but it is clear that the writer was totally inexperienced at essay writing especially for literature. Paragraphs were mostly incoherent, there were several extremely awkward phrases a native speaker would not make and half the essay was repetitive and regurgitive. It was also evident that the writer did not do much research for the paper and barely mentioned the primary text except in passing. As a literary analysis, a tenth grade student would write more sense. Overall, it seems extremely unfair to have been assigned a writer who was inexperienced and who was definitely not a native speaker to complete the work I requested.

I am so disappointed as the paper was expensive and I do not have so much time to write the paper myself but am now forced to. What a waste of money. Literally.
I feel totally cheated and ripped off by this company and would not recommend any one risk a big assignment with this company's writers.

Date of experience: June 22, 2021
Alan D. Paper Help Rep
over a year old

Hi Paul!
Thank you for your feedback. We would like to sincerely apologize for the inconveniences we might have caused you with the paper. I am glad to see that the matter on the order of yours has been successfully resolved and the funds will be back to you within the nearest time. Do not hesitate to contact us back in case you have any further questions.

Alan, Customer Care Manager
Email: support@paperhelp.org

Arizona
1 review
1 helpful vote
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Paper 2
December 7, 2023

At the beginning the writer wrote about the wrong topic, then he told me that I was the one to blame for not telling him. Since he didnt know the topic he shouldnt have just wrote about anything in the internet, he shouldve at leat wrote about anything that was on the topic list.

Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 8, 2023
Marketing T. Paper Help Rep
over a year old

Hello, B B. Thank you for reaching us regarding the matter. I'm truly sorry to hear about your recent experience with our service. It's clear that we did not meet the high standards we set for ourselves. As an apology, we have credited your account from your recent purchase. This credit is available for any of your future needs with us. Rest assured, we are also addressing this issue internally to prevent such misunderstandings in the future. Your feedback is invaluable in helping us improve.

Warm regards,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org

Washington
1 review
8 helpful votes
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I ordered a paper on March 19,2020 but due to an error about single space and double spaced paper, the price went up over $600 so I decided to cancel the order. That part was easy but actually getting the refund has been a big pain in the butt. I contacted support and they said that they gave me the refund but when I looked at my bank statement, they had refunded me then taken the money out again plus an international exchange fee of $2.03 all on the same day. So, basically trying to trick me into thinking I received a refund when actually I didn't, which I told to their support agent with a screenshot explaining my statement and how the totals prove they never refunded me. It is now April 13,2020 and they said on April 2,2020 that my refund would take 3-5 business days and if not then to contact my bank, I still have received nothing! Why would it be my bank's fault that I haven't received the refund back when it was proven that they are able to refund me but have chosen not to. They are a bunch of scammers and I didn't even actually use the service and they still won't give me my $200 back.
BEWARE! SKETCHY! Be prepared to lose money and potentially never get it back!

Date of experience: April 13, 2020
Alan D. Paper Help Rep
over a year old

Dear Client,

We are really sorry to hear that you were not satisfied with the service. I've checked your order ID and I see that you’ve received your full refund at 22nd of March. You even sent the screenshot from your bank statement confirming this to our support manager.
I want to apologize again for the situation occurred, we hope you will use our service again.

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Overview

Paper Help has a rating of 3.7 stars from 602 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Paper Help most frequently mention customer service, high quality and due date. Paper Help ranks 22nd among Academic Editing sites.

service
267
value
209
shipping
166
returns
165
quality
368
This company responds to reviews on average within 6 days

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5,044 reviews