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Paper Help

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Texas
1 review
1 helpful vote
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I had two papers done, no problem. Third paper, oh boy, so. Many. Issues.
I submitted my order a week ahead, and I asked for a rough draft because my professor demands one before we turn in the paper. I wasn't even picky. I told the writer anything would be good, it could be one paragraph. The writer REFUSED TO TURN IT IN. He submitted an old paper of mine for the third paper (wtf?). Customer service refused to help, they told me to wait up until midnight for the rough draft. And I told him, since I clearly won't get one, I want a discount. They basically told me to go to hell, wait until midnight and if I still didn't get one to message them, lol. I had to work the next day at 6 a.m.

Listen kids, you get into sketchy activities, and you get sketchy results. Ordering with these guys is like flipping a coin, you might get a good paper but oh trust me, when it's bad, it is bad!

Date of experience: May 2, 2018
Alan D. Paper Help Rep
over a year old

Hi there!

I’m so sorry for your experience with a writing service. Could you please specify your client ID? This will help me look for your orders and check what has happened with the one you were not completely satisfied. This way I'll be able to find a beneficial solution for you in the situation occurred.
Hope to hear from you at support@paperhelp.org or you can leave it here in reply to this message. Thank you!

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Texas
1 review
9 helpful votes
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Crap crap crap pay 100.00 for a F. And when you talk to them all they say was you approved it. What else could you do but hope what they writer wrote for a book report was accurate for a book and you didnt read was accurate. They matched and said they would find someone that had knowledge of the book. Lies

Date of experience: May 9, 2016
Alan D. Paper Help Rep
over a year old

Dear Vanessa, I want to apologize on behalf of the whole team of PaperHelp.org writing service for the poor service that you received from us with your order 234767898. Our manager has recently sent you an email with a special offer as apologies for the inconvenience we may have caused. You may choose a discount with a free great options that are usually available for additional cost – the best one of our TOP writers or VIP service assistance. We are waiting for your response as soon as possible, so that we could provide you with the best service we can and make amends.

Please accept our sincere apologies one more time. We are really sorry for that.

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

California
1 review
0 helpful votes
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The paper rules
July 28, 2023

I sent the paper back four times for revision and each time the paper was still not correct. I attached the PDF with rules and the article to follow and the writer used outside sources and did not follow the format. I was very unpleased with my paper and I ended up submitting an incorrect/incomplete paper to my grading system. I explained to the writer the rules and guidelines multiple times and there was still confusion. I am very unpleased. I want a refund. I paid 116$ and the paper I received was not worth it.

Date of experience: June 28, 2023
Marketing T. Paper Help Rep
over a year old

Hello, Lana. Thank you for sharing your recent experience with us.We sincerely apologize for the inconvenience and frustration you experienced with our service. We understand your disappointment with the multiple revisions and the failure to meet your requirements despite providing the necessary guidelines. We want to assure you that we take your feedback seriously, and we have already taken immediate action to address the issue. A full refund of $116 has been issued to you, and the funds should have been returned to your account by now.

If there is anything else we can do to rectify the situation or assist you further, please do not hesitate to let us know. We value your business and hope to have the opportunity to regain your trust in the future.

Once again, we apologize for any inconvenience caused.

All my best,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org

Georgia
2 reviews
2 helpful votes
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Just enough
August 13, 2024
Updated review

I liked at first and got decent grades. I got a 68 on my last paper.

Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 3, 2024
Marketing T. Paper Help Rep
9 months ago

Hi, Jack. Thank you for sharing your feedback. We’re glad to hear you had a positive experience initially and are sorry to learn about the result of your last submission. As a company that provides sample materials, we aim to assist in your learning process, but we don’t have control over the final grades. We’d appreciate it if you could provide more details about the instructions or any concerns you had with the material, so we can better understand the situation and improve our services.

Yours respectfully,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org


Love love love
August 2, 2024
Previous review

Love love love

Date of experience: July 23, 2024
Virginia
1 review
6 helpful votes
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It was overall a really positive experience. I double-checked my paper for plagiarism to make sure that it wasn't plagiarized – it wasn't. The research was thorough and interesting to read. There were, however, minor grammar mistakes. I contacted the support, and my everything was fixed very quickly. I'll visit the site again, for sure!

Date of experience: April 24, 2015
North Carolina
1 review
0 helpful votes
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Definitely recommend
July 30, 2024

On time, everything is to the point, I appreciate all the effort have put into my papers.

Date of experience: July 20, 2024
Marketing T. Paper Help Rep
9 months ago

Hello, Angela! Thank you so much for your feedback! Glad to hear our service has met your expectations. Have a great day ahead!

Ukraine
1 review
0 helpful votes
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Thank you.
September 26, 2022

Fast, high quality, professional. Tasks are thoroughly worked out. The specialist is responsible. Always interested in the result and ready to help. Thank you.

Date of experience: September 22, 2022
Alan D. Paper Help Rep
over a year old

Hey, Todd! It's been a pleasure working with you! Hope to see you again soon.

California
1 review
0 helpful votes
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Disappointed
March 30, 2022

Maybe test their service first with smaller assignments? But I trusted their university level writers would understand the ethics behind research proposals, which was a clear misjudgment on my part.

Date of experience: March 30, 2022
Alan D. Paper Help Rep
over a year old

Hi, Veronica. Thanks for sharing your experience using our platform. We appreciate your understanding that mistakes sometimes happen in spite of the numerous checks and measures. I'm glad to see that the refund has already been submitted on your order and the funds will be back to you within the shortest time possible.

Veronica, I hope you can find this resolution up to your expectations. In case of any possible questions, please let us know.

Yours respectfully,
Alan, Customer Care Manager
Email: support@paperhelp.org

Ukraine
1 review
0 helpful votes
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I am pleased that the work of this service is consistently set good marks. It is possible to relax and have fun when handing over))) Service which you can rely on unequivocally.

Date of experience: January 20, 2023
Virginia
1 review
0 helpful votes
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Good Bloke
July 13, 2024

This guy did a good job, reliable enough, important to know time zones as well for anyone who is in a certain area of the world.

Date of experience: July 3, 2024
Marketing T. Paper Help Rep
10 months ago

Thank you, Butter, we appreciate that! Glad to hear our writer has met your requirements and expectations. Do not hesitate to approach us in case of any questions!

Massachusetts
1 review
0 helpful votes
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I used this service knowing I would be rewriting it upon being received to ensure my tone shines through. I really just needed help with the bones of it, which is exactly what I got. I would not have been able to submit it without revising it myself because it just wasn't the level of writing I needed, but would have been great for bachelors-level work. It was worth the TOP writer option because anything less and it would have been a waste of money. Though honestly, I wouldn't consider my writer a TOP writer, probably more of the middle option. It was fine though, it helped me finish my last section of my paper and was exactly what I needed in this situation.

Date of experience: September 18, 2023
Marketing T. Paper Help Rep
over a year old

Hi, Denise. Thank you for your feedback. We appreciate your honesty and are glad to hear that our service was beneficial for the specific need you had. We continuously aim to improve our offerings and will take your insights into consideration for future enhancements.

Ukraine
1 review
0 helpful votes
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I finally got around to writing you a review
March 23, 2022

I finally got around to writing you a review. I'm sorry it's so late. I was coming off the shock of how quickly and efficiently you completed my task^^

Date of experience: March 23, 2022
Alan D. Paper Help Rep
over a year old

Thanks, Megan! Better late than never ;) Appreciate your review! Hope to see you soon.

Nebraska
1 review
8 helpful votes
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I am getting an advanced STEM degree. Recently, I was assigned a research paper and due to the fact that I have not written a paper in years, this was a bit daunting. I had a moment of weakness and ordered a paper through their service. It took considerably longer than expected to receive anything and when I finally received something resembling a paper it turned out to be unusable garbage. Which shouldn't have been the case since I used their "professional" option. It was a waste of money and more importantly a waste of time I could have used writing the paper myself. Luckily after only a couple of wasted days I came to my senses and wrote the paper myself. Although, my paper wasn't great it was better than the nonsense they sent.

Date of experience: May 1, 2016
Alan D. Paper Help Rep
over a year old

Dear JR, thank you for your feedback. I would be so grateful to get your order number via support@paperhelp.org, since I can't find it. I'll check your initial guidelines and the work written for you as well. If it was the fault of our writer, you can ask for a refund. Also, if you are not satisfied with the first draft of your order, you can send it up for three free revisions to get the result you expect. Waiting for your response.

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Florida
1 review
0 helpful votes
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Research paper
June 16, 2024

I needed a paper done because I waited until the last min to get it done. A friend recommended your site. So I tried it, haven't gotten my grade yet but I'll reach out after I get it.

Date of experience: June 6, 2024
Marketing T. Paper Help Rep
11 months ago

Sure thing, Keisha! Appreciate you reaching out with your feedback. We're happy to hear about your recent experience and look forward to helping you again one day!

Virginia
1 review
0 helpful votes
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Great service!
April 11, 2024

Everything I asked to get done and more. Have used their services multiple times and they always meet expectations! Thank you for making my papers as good as how I would make it.

Date of experience: April 1, 2024
Marketing T. Paper Help Rep
over a year old

Jojo, thank you so much for your amazing feedback. It's great to hear we have met your expectations. Appreciate your cooperation with us and look forward to serving you again one day!

New Jersey
1 review
0 helpful votes
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Using paper help freed up much-needed time for me to be able to work on other projects due the same week. The product was well-written and ready ahead of time.

Date of experience: April 25, 2024
Marketing T. Paper Help Rep
12 months ago

Thank you, Jenna, we're thrilled to hear our product has met your requirements and expectations! Let us know if any questions arise.

Missouri
1 review
0 helpful votes
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Appropriate writer for paper
June 17, 2024

I was told I would have a doctoral writer for my paper, but in fact, I did not. I had to continue to resubmit for edits to the point. I just got tired and accepted the paper.

Paper Help attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 7, 2024
Marketing T. Paper Help Rep
11 months ago

Hi, Needed. Thank you for sharing your feedback. We deeply regret the inconvenience and frustration you experienced with your recent order. Our goal is to provide the highest quality service, and it is clear that we did not meet your expectations in this instance. To address your concerns, we are granting you a 30% discount on your next order (88f46dd7a1). We hope this gesture demonstrates our commitment to making things right and ensuring your future satisfaction.

We appreciate your understanding and look forward to the opportunity to serve you better in the future.

Warm regards,
Alan Daimler
Customer Care Manager
Email: support@paperhelp.org

New York
1 review
0 helpful votes
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Pretty good
October 27, 2023

My assignment had very specific instructions and they were followed to a T. The final product used pretty elementary language, but it got the job done well.

Date of experience: October 27, 2023
GB
1 review
13 helpful votes
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Lacks Quality
October 30, 2015

The services are not that impressive. The work quality lacks originality, my assignment seemed like it was written by a kid. Paperhelp should hire some knowledgeable and mature writers.

Date of experience: October 30, 2015
Australia
1 review
0 helpful votes
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PaperHelp was able to complete a very challenging task from scratch. The organisation's communication skills were on full display, keeping me informed of the project's completion date.

Date of experience: September 6, 2023
Marketing T. Paper Help Rep
over a year old

Rhys, thank you for sharing your feedback and mentioning the big discount that influenced your choice. We're glad to hear that you've had mostly great experiences with our service. If you ever have more comments or need assistance in the future, please don't hesitate to reach out. Your satisfaction is important to us.

Overview

Paper Help has a rating of 3.7 stars from 602 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Paper Help most frequently mention customer service, high quality and due date. Paper Help ranks 22nd among Academic Editing sites.

service
267
value
209
shipping
166
returns
165
quality
368
This company responds to reviews on average within 6 days

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5,044 reviews