PaperHelp Reviews - 496 Reviews of Paperhelp.org

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How would you rate PaperHelp?

Top Positive Review

“Amazing service, worth every penny”

Zee R.

5/21/20

I was not sure at first about the idea of using an essay writing service but I took a risk and it was beyond amazing. Nice papers, co-operative staff, and also prices are affordable. I ordered 2 essay which were the assignment for my university work and I got 95 out of 100 on it, so you can say i'm more than happy with their services. Will be coming back for sure.

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Top Critical Review

“Impossible to receive refund!”

J L.

4/13/20

I ordered a paper on March 19,2020 but due to an error about single space and double spaced paper, the price went up over $600 so I decided to cancel the order. That part was easy but actually getting the refund has been a big pain in the butt. I contacted support and they said that they gave me the refund but when I looked at my bank statement, they had refunded me then taken the money out again plus an international exchange fee of $2.03 all on the same day. So, basically trying to trick me into thinking I received a refund when actually I didn't, which I told to their support agent with a screenshot explaining my statement and how the totals prove they never refunded me. It is now April 13,2020 and they said on April 2,2020 that my refund would take 3-5 business days and if not then to contact my bank, I still have received nothing! Why would it be my bank's fault that I haven't received the refund back when it was proven that they are able to refund me but have chosen not to. They are a bunch of scammers and I didn't even actually use the service and they still won't give me my $200 back. BEWARE! SKETCHY! Be prepared to lose money and potentially never get it back!

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Reviews (496)

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Reviews that mention popular keywords

customer service (14) research paper (9) time (80) quality work (5) customer support (5) support team (4) 5 days (4) discount code (6) money (43)

Zee R.

1 review

2 helpful votes

“Amazing service, worth every penny”

May 21st, 2020

Helpful (2)

Thank you

J L.

1 review

2 helpful votes

“Impossible to receive refund!”

April 13th, 2020

I ordered a paper on March 19,2020 but due to an error about single space and double spaced paper, the price went up over $600 so I decided to cancel the order. That part was easy but actually getting the refund has been a big pain in the butt. I contacted support and they said that they gave me the refund but when I looked at my bank statement, they had refunded me then taken the money out again plus an international exchange fee of $2.03 all on the same day. So, basically trying to trick me into thinking I received a refund when actually I didn't, which I told to their support agent with a screenshot explaining my statement and how the totals prove they never refunded me. It is now April 13,2020 and they said on April 2,2020 that my refund would take 3-5 business days and if not then to contact my bank, I still have received nothing! Why would it be my bank's fault that I haven't received the refund back when it was proven that they are able to refund me but have chosen not to. They are a bunch of scammers and I didn't even actually use the service and they still won't give me my $200 back.
BEWARE! SKETCHY! Be prepared to lose money and potentially never get it back!

Helpful (2)

Thank you

Alan D. – PaperHelp Rep 4/15/20

Dear Client,

We are really sorry to hear that you were not satisfied with the service. I've checked your order ID and I see that you’ve received your full refund at 22nd of March. You even sent the screenshot from your bank statement confirming this to our support manager.
I want to apologize again for the situation occurred, we hope you will use our service again.

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Umar M.

1 review

0 helpful votes

“I love this service”

March 21st, 2020

I love this service. I asked them for essay writing. They did everything to meet my expectations and forward me to my comfort level. I highly recommend their credibility, trustworthy behavior, professionalism, knowledge, constructivism, and essay writing skills. Keep up the good work.

Helpful (0)

Thank you

Gulzar A.

1 review

0 helpful votes

“Amazing service”

January 26th, 2020

Amazing services and professional attitude toward their customers. They helped me to meet my essay deadline. Although the task was difficult but with their guidance, it becomes easy for me. Looking forward to working with them in the future.

Helpful (0)

Thank you

Rouge s.

1 review

1 helpful vote

“Terrible customer service/paper quality”

December 20th, 2019

The writer provided me with a subpar 6 page paper filled with redundancy and fluff sentences. After asking for, and receiving, a revision, I was told I need to pay an additional $100 to acquire the finished product.

The additional amount was not introduced to me until after I had accepted the paper. Which was a problem all on its own because since I'd approved it, I was not allowed to have a refund or receive the original paper in its place to stop the building headache.

Helpful (1)

Thank you

Alan D. – PaperHelp Rep 12/24/19

Dear client,

Thanks for taking the time for the review.

It looks like the instructions were a bit altered after changes were requested so the writer had to complete a new paper based on the new instructions.

Nevertheless, we are sorry to hear you were not happy with the service you received and would like to offer you a 25% discount on your next orders. Just use your personal discount code - 890c023b04

By the way, you still have $30 on your credits, so you can easily redeem them. It’s even enough for one order.

Hope to hear from you soon.

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Javier A.

2 reviews

0 helpful votes

“I liked the older version where you could see everything...”

November 28th, 2019

Verified purchase

I liked the older version where you could see everything at a glance. I did not like not seeing the days available to save money, etc. Horrible change.

Helpful (0)

Thank you

Alan D. – PaperHelp Rep 11/28/19

Thank you for sharing your feedback!

We attempted to contact you personally in order to resolve the situation that happened, however, we have failed to do so on three separate occasions. We hadn't heard from you since and just wanted to check you received our emails? Please get back to us at your earliest convenience!

Hope to hear from you soon.

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Dan D.

1 review

1 helpful vote

“Processed a refund, excellent management team.”

August 26th, 2020

I have to write my personal experience with the management of PaperHelp.org, this might be helpful to other users.
Yes I did have arguments with the writer and the customer service (Live chat) on the unaccomplished/incorrect paper work that I received after the deadline. However, I reached out to the management via email and explained to them what happened in an email. They've investigated the issue, and returned to me the next day with an apology and a refund option (90% refund of the payment to my card or 150% refund as a store credit for future use). Because I was so pleased with their care toward their customers I have chosen not to judge them on a one-time experience, I have asked for a store credit.
Some advises for those who want to deal with PaperHelp, please note that only if you have a strong case with evidences they will be very fair with you. They have a proper well-documented refund policy on their website. Please go through it carefully. Yes, refund is difficult to get, but some people might take advantage if tough rules were not there.
Your personal experience could be very different from others of course based on the writer that will handle your case. They are dealing with thousands of writers, in case you have any observations or dissatisfaction I believe they can assign another writer to you. You have three stages of review before the product is considered delivered. Once you receive the final product, you cannot argue for a refund as they have also paid the person who spent some time on your paper – not fair.
Be aware of delay, it happens in real life a lot, so they might ask you for an extension to the deadline. Do not expect perfection, not even in the paper you will receive. You will have to go through it by yourself and maybe add/adjust to what you see appropriate.
I have to say this; you might face a problem dealing with customer service operator (Live Chat) as I did. They were somewhat mean to me, however do not worry you can address this directly by sending an email to the management. They won't let you down.
Be realistic, patient, and accept imperfections.

Helpful (1)

Thank you

Sandra M.

1 review

0 helpful votes

“Well i have to test out this new app first, to see...”

November 25th, 2019

Verified purchase

Well i have to test out this new app first, to see if it good and secure as the one before. Thank you!

Helpful (0)

Thank you

Alan D. – PaperHelp Rep 11/26/19

Hi there,

Thank you so much for your review. We are happy that you found our service useful and don't hesitate to contact us if you have any questions.

Hope to hear from you soon.

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Lofreshia A.

1 review

0 helpful votes

“I actually like the look of the new format because...”

November 25th, 2019

Verified purchase

I actually like the look of the new format because it is easier to read and you can preview your order before purchasing it. I like the old format in the way you can see everything at one time. I also have issues with the calendar for some reason it will not go all the way down you can only see 2 weeks and nothing else.

Helpful (0)

Thank you

Alan D. – PaperHelp Rep 11/25/19

Hi there,

Thank you so much for your review. We are sorry that you experienced some technical issues. Please, don't hesitate to contact us if you are you have any questions.

Hope to hear from you soon.

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Tony V.

1 review

0 helpful votes

“Placing the order and paying for the order options...”

November 13th, 2019

Verified purchase

Placing the order and paying for the order options are user friendly.
I note, however, your prices have increased. Do I have any other bonuses other than the %15 discount. How can I use MY Stars Points. I need to take advantage of some of these "free" services, if in fact there are any. I am spending a lot of money with Paper Help.

Helpful (0)

Thank you

Alan D. – PaperHelp Rep 11/15/19

Hi there,

Thank you so much for your review. We are happy that you found our service useful and don't hesitate to contact us if you are you have any questions.

Hope to hear from you soon.

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Sania Q.

1 review

1 helpful vote

“Horrible”

September 15th, 2019

I regret using this website. Wasted my money and time. I provided all necessary information and was very clear with my instructions for the paper and the writer delived a complete nonsense paper. After I reached out to the support team, instead of understanding my situation and trying to help me out, they kept defending their so called top writer.

Helpful (1)

Thank you

Alan D. – PaperHelp Rep Over a year old

Dear Sania,

We are really sorry to hear that you were not satisfied with the service. I've checked your order ID and I see that we have already sent you a refund.
I want to apologize again for the situation occurred, we will hope you will use our service again.

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Joe J.

1 review

0 helpful votes

“From what I've heard, this is a secure and efficient...”

November 24th, 2019

Verified purchase

From what I've heard, this is a secure and efficient website.
I hope my expectations are met

Helpful (0)

Thank you

Alan D. – PaperHelp Rep 11/25/19

Juliet D.

1 review

0 helpful votes

“The calendar does not give me an option to choose a...”

November 28th, 2019

Verified purchase

The calendar does not give me an option to choose a specific date. It automatically chooses a date for u which is not the best.

Helpful (0)

Thank you

Alan D. – PaperHelp Rep 11/28/19

undefined u.

1 review

0 helpful votes

“All my discount codes did not worked”

November 25th, 2019

Verified purchase

All my discount codes did not worked. And my store credit removed without any decrease in the price.

Helpful (0)

Thank you

Alan D. – PaperHelp Rep 11/25/19

Dear Client,

Thank you for sharing your feedback! We attempted to contact you personally in order to resolve the situation that happened, however, we have failed to do so on three separate occasions.

We hadn't heard from you since and just wanted to check you received our emails? Please get back to us at your earliest convenience!

Hope to hear from you soon.

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Dave R.

1 review

0 helpful votes

“I have earned some rewards and I also had a discount...”

November 29th, 2019

Verified purchase

I have earned some rewards and I also had a discount code. I should be able to use both, in my opinion. I am a loyal customer and use this service frequently. Also, when I went to try and use a different code, it completely erased my order and I had to start over, which delayed my order submission. I really like this service but I feel like I should be able to use the Discounts I have earned, along with the normal discounts. Thank you!

Helpful (0)

Thank you

Alan D. – PaperHelp Rep 12/2/19

Hi there,

Thank you for your feedback. Unfortunately, only one discount can be applied per order as is the rule for most other companies you may shop with. However, we'll be updating our loyalty program soon and you'll be getting credits instead of discounts.

That way, you'll be able to apply both your credits and discounts. The update should be ready till the end of the year.

Hope you like it!

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Dave Y.

2 reviews

1 helpful vote

“This was horrible service provided and I will let others...”

November 26th, 2019

Verified purchase

This was horrible service provided and I will let others know how bad the service was that I received. The writer did a poor job. I would not recommend Paperhelp to anyone else.

Helpful (1)

Thank you

Alan D. – PaperHelp Rep 11/26/19

Dear client,

Thank you for sharing your feedback!

We attempted to contact you personally in order to resolve the situation that happened, however, we have failed to do so on three separate occasions. We hadn't heard from you since and just wanted to check you received our emails?

Please get back to us at your earliest convenience!

Hope to hear from you soon.

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Sandra W.

1 review

0 helpful votes

“It didn't let me use the "save15" discount code at...”

November 25th, 2019

Verified purchase

It didn't let me use the "save15" discount code at checkout even though I'm new to the site.

Helpful (0)

Thank you

Alan D. – PaperHelp Rep 11/25/19

undefined u.

1 review

0 helpful votes

“I mean this is a great place overall”

November 6th, 2019

Verified purchase

I mean this is a great place overall. Nice papers, nice staff, and not too pricy. It's really easy. Good to use.

Helpful (0)

Thank you

Alan D. – PaperHelp Rep 11/7/19

Hi there,

Thank you so much for your review. We are happy, that you found our service useful and don't hesitate to contact us if you are you have any questions.

Hope to hear from you soon.

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Derianne K.

1 review

0 helpful votes

“There is always a verification issue”

December 3rd, 2019

Verified purchase

Helpful (0)

Thank you

Saresa B.

1 review

0 helpful votes

“I liked the previous way to enter orders”

November 28th, 2019

Verified purchase

I liked the previous way to enter orders. The information I was inputting kept being changed.

Helpful (0)

Thank you

Alan D. – PaperHelp Rep 11/28/19

Dear client,

Thank you so much for your review. Your feedback is highly appreciated and will help us to improve our system. We would appreciate it if you could share what exactly you found as inconvenient or whether you faced any issues while using the website.

Hope to hear from you soon.

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Brenda I.

1 review

0 helpful votes

“I was pretty sketchy about the idea of using an essay...”

November 18th, 2019

Verified purchase

I was pretty sketchy about the idea of using an essay writing service but I took a chance on this one. So far so good.

Helpful (0)

Thank you

Alan D. – PaperHelp Rep 11/19/19

Albert B.

1 review

5 helpful votes

“Really Bad Writers”

September 25th, 2018

Gave them all the instructions and information, written work was so bad I couldn't use it, had charts with simple maths that were completely wrong, so embarrassed when my results arrived. When you ask them to fix it, they just ask for more money for work they have already quoted. Super unhappy with their quality and customer service. Be prepared you will lose money, time and receive a bad grade! SMNT

Helpful (5)

Thank you

Alan D. – PaperHelp Rep Over a year old

Hello Albert!

We are so sorry that you were not satisfied with your order #276495403. We offer 3 free revisions to all of our clients, but due to our policy you must claim for it for 7 days max. I see, that you used 2 free revisions and approved your order at August, 13th. After that you asked for a third revision at September, 25th, and this is just too late to deliver it to you for free.
We want to apologize for this inconvenient situation and we are very happy to see, that this hasn't stopped you from ordering with us again!
Also we want to offer you 10% discount code for one order over $30 - PHFall. This code is valid till the end of the October.
Thank you and have a nice day!

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Fahad A.

1 review

0 helpful votes

“Great”

November 30th, 2019

Verified purchase

Helpful (0)

Thank you

alissa g.

1 review

1 helpful vote

“I like that it keeps my card number on file”

November 19th, 2019

Verified purchase

I like that it keeps my card number on file. I just wish there was more promo codes offered hat lasted longer than a day.

Helpful (1)

Thank you

Alan D. – PaperHelp Rep 11/20/19

Dear client,

Thank you for your feedback. Let me help you with your discounts.

Make sure you are signed up for our promotional emails. We send several discounts per month which are usually valid for over a week. Check your promotions tab in your email inbox.

If you have any other questions, please do not hesitate to contact us via support@paperhelp.org

Alan, Customer Care Manager
Email: support@paperhelp.org
Toll-free: 1-888-318-0063

Tyisha G.

1 review

0 helpful votes

“The new format is terrible”

November 28th, 2019

Verified purchase

The new format is terrible. Go back to the old one

Helpful (0)

Thank you

Alan D. – PaperHelp Rep 11/28/19

By Alan D., on 10/24/19

Question:

Need a paper on how media effect childhood

Answer:

Hi Sarah, Thank you for your request. You can easily place an order at paperhelp.org directly. Can we assist you somehow?

By Alan D., over a year old

Question:

Hi there i'm just wondering how much time in advance do you recommend people submit paper orders? because i have a research paper due in december

Answer:

Hello Samantha! Thank you for your question. Minimal deadline for research paper really depends on how many pages you need. The cheapest price is with 20+ days deadline. By the way, you can use our 10% off code at checkout "PHFall"(valid for one order over $30 till the end of October). If you have any questions or problems, feel free to contact us at 1-888-318-0063 (toll-free) :)

By Alan D., over a year old

Question:

I need to do some portfolio questions and assignments

Answer:

Hello, Ashraf. We would be glad to help you with your assignments. First of all, you should complete our order form here - https://www.paperhelp.org/order.html. Our services are prepaid and the last step of order form is payment. Depending on your subject and academic level, our quality assurance department will find the best suitable writer for your order. Our manager will answer all your questions:) Also feel free to contact us at 1-888-318-0063 or via email support@paperhelp.org.

By Alan D., over a year old

Question:

How can ipay for help with my essay writng help and when can we get started

Answer:

Hello, Garth. First of all, you should complete our order form - https://www.paperhelp.org/order.html. Our services are prepaid and the last step of order form is payment. Visa, MasterCard, AmEx and Discover are accepted. Writers start working immediately after we receive the payment and process your order details. If you have any questions or problems, feel free to contact us at 1-888-318-0063 (toll-free) :)

By Alan D., over a year old

Question:

Hi--i have several 250-350 word essays on various art history topics that need to be completed. can you tell me approximately how much each essay would run? thank you

Answer:

By Alan D., over a year old

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About the business

Welcome to our custom writing service! Get help with any kind of assignment – from a high school essay to a PhD dissertation. We can:
* Write from scratch according to your instructions. Plagiarism free papers, 100% guarantee!
* Edit and proofread your paper.

The price for our written assignment depends on:

1. The number of pages
2. Deadline
3. Academic level

PaperHelp.org offers top-notch quality of service at quite an affordable price. Although it may seem rather low, we understand the importance of client-oriented pricing.

Making An Order Is Very Easy:

- Fill in our online order form providing all the details.
- Proceed with a safe online payment.
- An email notification will be sent to you once your order has been delivered. Go to the website to review it.
- Preview, approve and download the paper. Now it is yours!

The order process is done online via this website. This also includes communication with your writer via the messaging system in your personal control panel.

If you have any questions regarding the order process, feel free to contact our Customer Support Representatives. We will gladly assist you!

Company Representative

Alan D.

Typically responds within 2 days

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What reviewers want you to know

Positive highlights

Critical highlights

“Amazing service, worth every penny”

“Impossible to receive refund!”

Reviews (496)

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Q&A (21)

Is paperhelp.org a fake site

Are they credible and reliable ?

I have several small essays (250-350 words) to write on various art history subjects. can you tell me approximately how much it will cost for each essay?

I need help writing a recommendation report

How much will take for 3000 words essay?

Need a paper on how media effect childhood

Hi there i'm just wondering how much time in advance do you recommend people submit paper orders? because i have a research paper due in december

I need to do some portfolio questions and assignments

How can ipay for help with my essay writng help and when can we get started

Hi--i have several 250-350 word essays on various art history topics that need to be completed. can you tell me approximately how much each essay would run? thank you

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About the business

Company Representative

How do I know I can trust these reviews about PaperHelp?