Panda Express

How can stay in business? The food is so bad, got the beef it was raw, got the teriyaki chicken the fattest most disgusting chicken ever

They r out of a lot of stuff almost every time we go there. We ordered walnut shrimp. My husband got 11 shrimp and mine had 5! They try to be so fast so they r done when u pull up to the window. So they just throw it tot. I don't care how fast u r. Just make it right. Other times we have gotten food and only 3peices of meat. So we r eating a bowl of noodles or rice. Get it together. Maybe the manager should be there to make sure the kids r doing it right.

We typically hit the drive thru once a week. More often than not, the order is wrong, so I always check it before driving off. This time one of the entrees wasn't ready, so I had to drive around to the front and wait. Once I received my order at the curb, I checked the bag, and of course they forgot the soy sauce I requested. I returned inside to get my sauce and expressed my displeasure. As can be seen by other reviewers, and was my experience, there was a lousy interaction with what I expect was the manager. Anyone ever wonder how they can afford to pay "managers" $75k - $100k per year? Take a close look at the quality and portion size. $15 bucks for $3 of food, that's how. Manager stated, "see you next time". No, no you won't. Here's a tip, next time simply say, "I am sorry we didn't get your order right, what can I do to make it up to you?" Customer service 101, which this organization clearly doesn't teach it's people.

Panda Express really needs to get it together. When I first started going to Panda there was no uncharge on anything. Now they are placing uncharges on top of the menu price! This is really taking advantage of customers and I will not go there until they take these uncharges away! The menu price is already high enough!

I have noticed that the portions are becoming smaller and smaller up to the beginning of the year 2023 the portions and price were equal however prices have increased and portions are smaller i paid for walnut shrimp nd when I got home it wasn't full all the way I don't recall receiving a discount for getting less

Fried rice, very starchy, chow mein sticky
Small portions of beef broccoli
Very disappointed. If I wasn't tired from work,, I would take it back to the restaurant for a refund

I just watched an employee mix old food stock with new batch. The old batch clearly appeared to be sitting a while. I request and willing to wait to get a fresh batch. After watching the employee mix the batches together. I requested to take a sample from another dish option. The employee replied this is what we do mix the food stock & refused to allow a sample taste. The only thing I could do was walk out the store because I would have likely said some very bad words after what I saw.

Columbus,IN location waited for 20 mins waiting to order, No one said anything to us and they used all food for the drive through. We left because no one said anything, no food was left, and they had 3 other ppl waiting on pick ups.

The quality of the food is not up to par as it used to be. The flavor of the chow mein is no longer as good as it used to be and a couple of others is not as good as it used to be

(Crofton, MD) Just left the restaurant a few minutes ago; definitely a decent experience there.
My portion was definitely small, I cannot disagree with the reviews complaining about that. HOWEVER, it was tasty, and the employees were very nice, so no real complaints. My friend ordered the Orange Chicken with fried rice "bowl", and her portion was a bit larger, because there was a lot of rice. I had the String Bean Chicken with mixed vegetables "bowl", and they didn't load me up on at least the vegetables, like they did on my friend's rice. But it was very good, and I will definitely go back there.
We ate inside the restaurant, so I can't comment on delivery issues, as some have... The restaurant looked clean (it's new-ish) and was pleasant enough for a fast-casual eatery.
(I don't have proof of purchase because my friend paid & used a coupon, and I just gave her cash).

Employee Chris manager of the Panda Express@ Store #1419 ******* Burbank Blvd, Van Nuys, CA 9140. Steals food. The way she serves the ChowMein all over the plate is to serve less (item) entrees portions. What a shame Panda Express for allowing that!

I know inflation is high but this is ridiculous super less food for how high they charged now. Do not buy Panda at 4600 south 4000 west by Smith n Home Depot

Good food usually but the portions on the entries are small. Ordered a shrimp dish and I watched the girl count the shrimp. 4 pieces must have been too many because she literally took one of off and put it back. That was a premium dish that costs 1.50 extra. Sad. The service was good though.lol Better off going to the privately own Chinese restaurant were the portions are spilling over the container and it's cheaper.

Just got our usual order from our local Panda Express…. Boy did this place go downhill FAST!
The 3 item combo was 1/3 the "Normal" size.
The white rice tasted cardboard, like it came out of a box, NOT Steamed…
The overall Taste/Quality of the food was very Bad.
We have been loyal, Monthly customers…But, sadly I will NOT go back here again! Now I need to find a new Chinese food place as my regular.!

After receiving horrible service at the restaurant where no entree but one was available and had to tell the employee multiple times the same thing while Diane stared off in space who was the girl waiting on me, I filed a complaint. Then I received an email from customer service asking how they resolved the issue yet they never called me. Horrible experience with both. They care nothing about their business. I will not recommend my company employees nor anyone else to go to any of their branches.

Went to panda express tonight for dinner only to find out that their menu had changed.
Also their prices went up 100% same price for a container half the size of the old ones.
No Chicken egg rolls and Who no what else was missing from their usually wide variety of food to choose from.
I think the managers must be spending the money for running the restraunt gabbling or who knows.
This is a fairly new panda express #0596@ 9795 W. Charleston Blvd. Las Vegas Nv. *******

Sincerely confused in Las Vegas

False Advertisement on the Apple Pie: it's a roll. Not even a pie. Bigger than a Spring Roll. Good taste. I thought it was a pie.

My review is right to the point! I had to wait 30 min on my food with a group of people. When I received my bag I had words written on my container to identify me. This was hurtful and all they wanted to do was give me a coupon and take my container back. Panda Express get a customer name or a numerical system in place! Instead of putting race on the food box

Ordering online at the Cheyenne n civic center restaurant was ok food was good and warm by delivery but the quantities of the food was very less then what u get when you pick up yourself

It is 7/24/2022. Food is always fresh and decent. Today the place was pretty filthy. Most if not all the trash cans stuffed and overflowing. Tables were all dirty. Hard to know where to sit. There was a large pool of standing water under one of the tables near the door where you entered. I have no intentions of going back anytime soon!

So tasty and great servings! I previously went to China Wok and hated it. This was just what my needed! I HIGHLY recommend it! 😋

I figured i would stop by our Panda Express for some dinner here in Grants Pass Or. I ordered two plates, one was Kung pao chicken and honey walnut shrimp. When i tell you the kung pao had like three pieces of chicken and a bunch of peanuts (way more then i have ever gotten) and fried bits. And way less rice and noodles, but i'm paying the same money. No thank you!

Ive been served by Joshua the past two times and he always gives us extra cookies and he's always so polite and sweet. Love Joshua. If you're reading this know i'm thankful for u.