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How would you rate Panda Express?
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Georgia
1 review
0 helpful votes
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Robert c daniel pkwy
February 6, 2022

Food was absolutely horrible noodles were undone noodles inside eggroll were rubbery and looked to wormlike

Date of experience: February 6, 2022
Ohio
1 review
0 helpful votes
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ON A SATURDAY AROUND 1; 30 1; 45 I went to Panda Express on 23rd TO GET A CARRY OUT. I CAN NOT BELIEVE I AM TAKING THE TIME TO DO ONE OF THESE. IF YOU WANT GOOD FOOD GO TO THE ONE ON THE BEACH. I WAS A WAITRESS FOR 42 YRS & YOUNG GIRL THAT WAITED ON ME HAD A TERRIBLE ATTITUDE. LO- MEIN IS LIKE RUBBER. 20.00 DOWN THE DRAIN. WE THREW ARE FOOD AWAY. I WAS AT THE PANDA 2 WKS AGO ON THE BEACH & THEY ARE ALWAYS PROFESSIONAL & POLITE. FOOD IS ALWAYS FRESH. I WILL NEVER GO BACK TO 23RD ONE. I HAVE COMPLAINED ABOUT RESTAURANT FOOD 3 OR 4 TIMES IN MY LIFE. IT HAS TO BE HORRIBLE FOR ME TO COMPLAIN. I USUALLY STAND UP FOR HELP NO MATTER HOW BAD THEY ARE. THIS GIRL WAS WORSE THEN HORRIBLE.
SHE WAS ACTUALLY MEAN. WHEN SOMETHING IS REALLY LOW & THINGS ARE MISSING THE BEACH WILL SAY WE WILL MAKE A FRESH BATCH IF YOU DON'T MIND WAITING. NOT 23RD. THE CHICKEN WAS SO TUFF. NO PINEAPPLE, NO ONIONS NOT A ONE. I CAN SEE NOW WHY EVERY ONE HERE AT ST. ANDREWS DRIVES TO THE ONE ON THE BEACH. MANAGER. YOU BETTER TAKE NOTE ON WHATS GOING ON THERE. THE CORPORATE OFFICE IS GOING TO GET A LETTER. I DO NOT GO TO GET SOMETHING TO EAT TO GET INSULTED & THEN HAVE TO THROW MY FOOD AWAY. I DO HAVE MY RECEIPT. I CAN GIVE IT TO YOU BY PHONE. I DON'T KNOW HOW TO GET IT FROM PHONE TO COMPUTOR.

Date of experience: May 21, 2022
Arizona
1 review
1 helpful vote
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This trip to PE was at the Panda Express #1560 restaurant located at 5229 W Indian School Rd, Phoenix, AZ ******* on 07-29-22 at 2:48:11pm order #******* according to the receipt. The visit didn't start off well as there was a dumpster taking up 4 parking spaces in the parking lot so there were none available to park in as all the rest were filled up. I had to park further away in the mall parking lot. Once I was inside inline waiting to arrive at the order counter, the short, hefty black lady in front of me was too busy looking at her phone to hear the lady server ask her twice if she could help her, then the server looked at me looked at me wondering what was going on. I had my gift card info printed out on an 8x11 piece of paper, so I touched her arm with it and she abruptly turned around and gave me a nasty look and said don't do that. The server looked at me to thank me for waking her up and I replied I was only trying to help her, and that other people were in line and wanted to order also. She kept saying obnoxious stuff with a nasty attitude and when she checked out, she didn't even reply to the cashier nor take her receipt as it was handed to her. She just grabbed her bag out of the cashier's hand and stormed out the door. I told the checker she was nasty in line too and not to take it personal. She acknowledged the woman wasn't very nice. The world could do without people like this treating other people this way because they can't give others the courtesy to be ready in line to give their order as something on their phone was more important than ordering or being considerate to others. After she left, it was a much nicer visit and the food was good and the restaurant was clean.

Date of experience: July 29, 2022
Texas
1 review
0 helpful votes
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Where is it...?
November 20, 2022

I got the plate with 2 entrees and 2 sides. I got 2 pieces of meat on the whole thing?!?!?!?!?!?!
WTF

Date of experience: November 20, 2022
Nevada
1 review
0 helpful votes
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"NASTY"
December 1, 2020

YOU GUYS ARE DISGUSTING! I'VE BEEN EATING PANDA ALL MY LIFE AND NEVER DID I KNOW I WAS EATING RATS! THIS IS WHY WE HAVE THE CORONA AROUND NOW!

Date of experience: December 1, 2020
Florida
1 review
3 helpful votes
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I wish I could give this zero stars
The manager by the name of Joy
At the Daytona Beach Florida location international speedway was extremely disrespectful, rude, condescending, and extremely nasty
I work for DoorDash and apparently she feels that I work for her as a employee
Slammed the window in my face because I asked for a fork along with a fortune cookie for my customer then the manager came to the window by the name of Joy and I said could I please and I use the word please have a fork and napkin with a fortune cookie and Her response with my request was" do you know I can rate your Service "and my response was trust me young lady I can rate yours as well it doesn't matter if I deliver for DoorDash I am still a customer and I still deliver to a customer so not only did she lose me as a customer she also lost a customer who ordered
Because I explain to them what happened she does not have any business being in a management position she doesn't know anything about me
I am an emergency room nurse with my bachelors in nursing and I work at DoorDash on the side as a side hustle to put my children through college as well
My son is in his Sr year at the University of California Santa Cruz his clinicals are extremely expensive and with price of education
Not only do I have a small side job he does not have the luxury of having a father his father was killed in Afghanistan three years ago so I am raising four young man on my own and putting them through school
I work three different jobs to do this my husband gave his life for this country and I am highly insulted by being talked down to by "Joy "at panda express on international Speedway Daytona Beach Florida
He does not have any business holding this type of position

Date of experience: March 19, 2020
California
1 review
0 helpful votes
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Management regards valid discounts, rewards and coupons as expired.
PANDA EXPRESS HAS NO CUSTOMER SERVICE.

Date of experience: August 21, 2023
California
3 reviews
3 helpful votes
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It's slow on mobile, you can't do certain requests, and it just sucks.

Date of experience: November 11, 2015
Georgia
1 review
0 helpful votes
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Muy lentos.
June 4, 2021

Pedí la comida online para poder avanzar me indico que iba a estar para las 11:46pm llegue a esa hora para recogerla y me la entregaron 19 minutos después por reloj. Se que son muchas ordenes pero porque no ponen más personal y eso que la comida ya esta hecha. Esto me paso en Panda Express PR#1 & San Francisco Sein ST PX, Puerto Rico.

Date of experience: June 4, 2021

Overview

Panda Express has a rating of 1.6 stars from 376 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Panda Express most frequently mention orange chicken, customer service and white rice. Panda Express ranks 317th among Restaurants sites.

service
163
value
157
shipping
53
returns
47
quality
143