Panda Express Questions & Answers

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Here’s what consumers have asked with answers from Panda Express staff and previous consumers.

3 questions answered
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Question:

How easy is it to get a hold of customer service at panda express?

Answer:

Phone or email seems to work but, what's the point? Corporate does not appear to have a handle on service and quality.

By JEAN B.
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Question:

Is panda express a scam or a legit company?

Answer:

Beware of ordering gift cards online from Panda Express. They say they ship in 3-5 days, but when you call asking where your card is, they tell you it takes 15 days. On day 15 they say to call back for a refund, but when you do, they won't give you one. They direct you back to the website contact form, which will not submit.

By Amy J.
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Question:

Can you share a success story using panda express?

Answer:

The food quality took a steep nose dive. Don't eat there.

By Fred D.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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