OutboundEngine

This company, Outbound engine, does nothing but generic marketing for you. It sounded real good on the phone. He told me he would do paid marketing for me, marketing like how I found them on facebook! That was a lie. I paid $500... for them to set up a business facebook page and post generic post on Facebook which went to no one Just like a great website unless you pay to market it it gets to no one. This company thinks I'm going to pay another $450 a month they are full of it! I have told them 3 times I was cancelling and they still send me emails like I never said anything to them. When I talked to the pushy woman on the phone I finally told her I had to go and she continue to call and email saying we were not through talking. I emailed back and said yes I was. So this month instead of charging me $450 they charged my cc $249... Like that's going to be ok... This company is a scam... STAY AWAY lot's of companies will set up business facebook for $40

I signed up for the program, thinking it was something that would be beneficial to me. You have to sign up on a SALES call, which goes over the product very quickly. Once I signed up, I explored my account on the program and determined that it was not a good fit for me. The product that I'm currently using for email touch campaigns is MUCH better and has more flexibility. Also, the website was not what I expected upon further examination. I was expecting that I could eliminate other services (website and email drip campaigns) by signing up for Outbound Engine. After spending time looking at the program, which you are not afforded before signing up, I immediately called them to cancel the account (nothing was sent out or posted on my behalf at that point). They told me I could not cancel without paying half of the yearly amount as a cancellation fee. CRAZY. Terrible customer service.

I was really interested in what this company had to offer and it was all really well presented, but it became very pushy and borderline rude towards the end. I went into a presentation meeting being clear about my intentions to see the product and compare to others I had in mind, but it became kind of bitter towards the end when I reiterated this. I was almost pushed into onboarding and when I stopped them, the tone completely changed and I even got hung up on. I felt the presenter got frustrated after I pulled back and that's when it went downhill. They just want you to throw your money at them and it doesn't work that way. I really was considering their services in a few months after being decently impressed by the presentation, but I won't be considering it now. Beware of this company.

As a Realtor I have been with Outbound Engine for 6 months and have received nothing worthwhile. When I tried to cancel, it was impossible without paying a large fee for the remainder of the contract. It is a waste of money and time to be with this company. Companies like this make it very difficult to listen to any on-line market plans. I regret my association with this company. I still have several more months to pay for this worthless service.

I am a realtor that tried out this company for my marketing. Over the past 6 months I never really was able to see any benefit with outboundengine. I reached out and told them I was not seeing any results and I wanted to cancel. They told me they were going to charge me a large amount of money to cancel. They will put you in a 12-month agreement because they don't stand behind their service. Any company that forces you not to cancel should be a BIG RED FLAG! Don't use them because they only care about your money.

Definite sales pitch hooked me with look of their product but zero benefit getting client calls to list or referrals. The continued involvment from clients in my emails continued to go down over this long year. Plus! I never agreed to a year's worth of outbound business, but low and behold they said I did, so when I wanted to cancel after 6 months, I was unable. Buyer beware! You do not get your monies worth from this company.

I've had this service for several years and now want to cancel as I am trying a different service. Canceling is very difficult and they are requiring a phone call. However, there is not a "specialist" to actually talk to. I've been attempting to have a conversation with them for 2 days. I suspect they make the cancellation process as difficult as possible so that agents get frustrated and keep the service. Planning to have my bank refuse more charges from them as their website does not allow you to delete your credit card information. Beware and think at least twice before getting involved with this company.

I contacted Outbound Engine on several occasions and advised that I wanted to cancel the service. They did credit me for one month prior to my cancellation date of December 15,2021. HOWEVER, I was billed on December 16th and when I called to ask why, I was told that my contract billing was until January 15. My contract expired on December 15. They refuse to refund the money.

ALSO, I DID NOT GET ANY LEADS FROM THIS AT ALL. SAVE YOUR MONEY.

OutboundEngine posts great content on my behalf. I really like their marketing tactics and the subjects shared through their automated services. The program is easy to use and it's made everything run easier and more smoothly, not to mention the leads I've generated by keeping up with clients more often. Their customer service department is dedicated and they work around my busy schedule, making things much easier for me and showing they care.

This program allows me to reach clients consistently. The communication is straightforward, effective, and on a predictable time schedule without seeming too "sales-y". In addition to lead generation, it helps me retain previous clients and reach out to clients who I've worked with in the past who might want to re-initiate contact. The customer service/customer success team is excellent; they are easy to reach whenever we encounter a minor issue or I have any questions. I'm really happy with the service and the follow-through overall and look forward to improving my business's reach.

It's easy to communicate with the support staff here, and they regularly follow up with clients about how the service is going. They are professionals and everything seems to run smoothly. Even though I've only been working with OutboundEngine for a short period of time, I've already seen an increase in client engagement with my content and have generated a handful of new leads. Thank you OutboundEngine!

I like all aspects of the OutboundEngine program and find the content to be very useful. My clients have appreciated it and I feel that I've improved my overall online image.
My only recommendation would be to start scheduling a bi-weekly or monthly call with clients to get additional information and make sure everything is running smoothly. I'd love to know more about how I can use your services to optimize my business and want to make sure I'm getting the best value for my money.

So far, I've had a positive experience with every aspect of the Outbound Engine program that I've used. The customer service reps and the account managers have great follow through. I think it would be helpful to set up a call once a week or once every two weeks to get additional information, that way I know that I am maximizing my usage of the program. I like how I'm able to personalize all outgoing social media posts and that it's not just generic. I can have as much or as little involvement as I want.

This company takes the stress and confusion out of online marketing. I started working with outbound engine to improve my social media and online presence as a whole, because it was basically nonexistent at the time. It helps me communicate with clients better and I'm able to stay more relevant. The content created by Outbound engine is well planned and put together, and they take the customers input and show that they value having a partnership with them.