- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Opodo has a rating of 1.05 stars from 531 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Opodo most frequently mention customer service, credit card, and return flight problems. Opodo ranks 197th among Car Rental sites.
This company does not typically respond to reviews
No positive highlights yet
You are invited to spend 30days on free OPODO PRIME PLUS account but after 30days you will be automatically charged for 60 EURO. After my complains Opodo helpdesk reached me and annual fee was returned back to my bank.account. THANK YOU Opodo!
I had bad experience confirms that I would never try Opodo again. I accidentally signed up for Prime membership in January 2023, and despite my attempts to cancel it shortly after, the payment went through and couldn't be refunded due to the 30-day limit. Recently, I discovered that the membership renewal charge of £70 was deducted from my account. When I contacted customer service to request a refund, I was only refunded £50 and given a voucher, which I find unacceptable. The customer service representative, Dana, repeatedly asked if I could hear her due to poor connection, making the experience even more frustrating. It's disappointing that the company's terms and conditions prevent full refunds for customers in situations like mine.
You are invited to spend 30days on free OPODO PRIME PLUS account but after 30days you will be automatically charged for 60 EURO.
After my complains Opodo helpdesk reached me and annual fee was returned back to my bank.account.
THANK YOU Opodo!
Products used:
N/A - prime plus account
I cancelled my booking within the 7-hour free-cancellation period that my flight had when I realized I need a different flight plan.
Opodo refunded my money to the penny within 3 working days (only downside is that since my account is not in GBP I got screwed on the exchange rate, but that's my bank screwing me, not Opodo).
One weird thing is that I still keep getting emails as if my booking was still confirmed and even when I log in to Opodo's site to manage my booking it still appears to be confirmed, only thing indicating a refund is that in the "Billing" section, the mentioned total is "Total: £0.00 Congrats! That's an amazing deal".
Aside from this confusion, really good service.
Using Skyscanner, I was able to find the cheapest flight through Opodo which I booked. Dublin to Ottawa for 370 euro return. After reading the reviews, I was extremely nervous about not booking directly through the airline. But, I had no issues. My flights were confirmed minutes after booking and I was able to check in at the airport.
I booked my flight then they messed my return dates. Changing dates they told me will cost at least £600. If Cancel then I lose a percent. I chose to cancel and they would refund my moneybin 10days they never. I called them. In 11th day they said in 3days. They Never refunded me. Then I call again. No refund. Until today it has been almost a month
OPODO A HUGE SCAM! SCAM SCAM SCAM... DO NOT USE IT!
Obviously not a conservative home secretary// more interested in fashion than doing her job
Tip for consumers:
speak the truth
Gain trust and grow your business with customer reviews.
Search and compare cheap holidays on Opodo UK, featuring great deals on flights, hotels and car hire in all your favourite destinations worldwide. Book now!
