I was checking out flights to visit a friend in spain from my local airport when a message popped up on opodo that the price of the ticket had dropped by £100 each. I was really pleased. I rang them and had over 5 minutes wait to get through. The line was very noisy and the operator had poor English. After an age repeating over and over my requirement for the tickets she gave me a price over £260 more than quoted on line. I said I had a screen shot of the price offered but she said it was only offered for a short time depending on demand. So within 15 minutes the price had virtually doubled. I then looked at reviews for opodo and found that this is very common. A brilliant price offered then it shoots up either when you ring or even after you have paid. Dreadful way to do business.
Hello Heth,
Thank you for your review and detailed comments which, your feedback is important.
Can you please update your profile with your booking reference number so we can have an agent contact you privately regarding your concerns.
Best regards,
Christos - Customer care.