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Opodo Questions & Answers

531 reviews
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Here’s what consumers have asked with answers from Opodo staff and previous consumers.

18 questions answered
6% answered in 1 day
Question:

Answer:

Guys, it would only cost you about £40 to take them to small claims court. Dont just take the loss, these people need to be held to account. Id also contact Rip Off Britain to get a programme made about their tactics

By Heth E.
See more answers (8)
Question:

How do i make a complaint

Answer:

You can complain all you like but once they have your money they dont give a tinkers cuss. Best form of complaint is social media like this site and face book.

By Christopher F.
Question:

Answer:

Hi Anastasia. Our apologies for the delay to respond. Yes you can give us a call from anywhere on +34 934 920 533 or you can provide us your booking reference and a short message via this link at the end of this message and we would be happy to look into the matter. https://tinyurl.com/ka77d8u James Customer Care

By Opodo I.,
See more answers (2)
Question:

Hi we have booked a ticket recently and charged twice for it. is this a fraud website. we didn't get a proper response from customer care till now and left in soup

Answer:

Hi Antony. Our apologies for the delay to respond. We are sorry to have read about your customer experience. Please provide us your booking reference and a short message via this link at the end of this message and we would be happy to look into your concerns. https://tinyurl.com/ka77d8u James Customer Care

By Opodo I.,
See more answers (2)
Question:

Answer:

Hi Darrel, Thank you for your question. If you already have an existing booking, please send us your query via the following link: https://socialcare.opodo.com/en/support/login One of our agents will look into your reservation and advise you accordingly. Kind Regards, Amy - Customer Care

By Opodo I.,
Question:

I paid extra for the cancel for any reason guarantee. now i have to cancel but the number provided +1 (929) 251 9221 is always busy. how can i cancel?

Answer:

Hello Saleh, Can you please send us your booking reference using the link below so we can look into this further for you: https://tinyurl.com/ka77d8u Best regards, Christos - Customer care.

By Opodo I.,
Question:

I been trying for 3 weeks to get hold of them.my tickets has no baggage .i need baggage

Answer:

Hello Glenda, Can you please send us your booking reference using the link below so we can look into this further for you: https://tinyurl.com/ka77d8u Best regards, Christos - Customer care.

By Opodo I.,
Question:

Why no people on email? at present my emails are answered bots which don't have recollection of previous mails which is time wasting and expensive.

Answer:

Hello Sue, Can you please send us your booking reference using the link below so we can assist further: https://tinyurl.com/ka77d8u Best regards, Christos - Customer care.

By Opodo I.,
Question:

I am very concerned about my booking. i am flying tomorrow morning and the reference number i have been given doesn't work on airlines mobile check.

Answer:

Hello Andrea, Can you please send us your booking reference using the link below so we can look into this further for you: https://tinyurl.com/ka77d8u Best regards, Christos - Customer care.

By Opodo I.,
Question:

I have not had confirmation of my flight booking reference 3557181065. can you please advise?

Answer:

Hello Kayleigh, We can see that your query was already answered through the call centre. If you have any further queries, please feel free to contact us. Best regards, Christos - Customer care.

By Opodo I.,

Can’t see your question? Ask to get answers from the Opodo staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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