On the Beach has a consumer rating of 4.35 stars from 231 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with On the Beach most frequently mention good service and staff members. On the Beach ranks 6th among Travel Search Engine sites.
This company responds to reviews, but usually not within the first month
No critical highlights yet
This company is great! I love the simple and clear website, just have no questions if i want to book a room in any hotel. I'm using this service everytime I plan going on vacation or business mission!See positive reviews
BEWARE this is not a Holiday Package company, there is virtually no support if you have query. We got auto formulaic responses to emails and when we phoned we were always 16th in the queue. We became concerned, and lost confidence after a few weeks of this non-communication and cancelled the holiday. We were was charged whopping £425.00 for doing so.See critical reviews
Tip for consumers: Avoid, go to another company, they are blaming Ryanair for stealing my money, very unprofessional.
They have stopped replying to my emails as well
Tip for consumers: Don't Use them!
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