GT N.

I booked a holiday with onthebeach and bought insurance from them too. THEY cancelled my insurance. I contacted them about my refund numerous times, first response after nearly four months telling me the insurance THEY cancelled for a trip that NEVER happened because THEY cancelled it is non-refundable and they keep the money. This is all in the light of the T&Cs of the insurance contract clearly telling there is a refund. It may be that many customers don't read what they sign but unlucky onthebeach, I actually do.

Fraud and breach of conduct reported, financial claim initiated. I am sure I will get my money back at the end but neither appreciate the waste of my time, nor the sneaky attempt to make me a victim of a fraud. Stay away for this company if you want a peaceful holiday instead of wasting your time and money.

I got the keyword optimised CV with revisions plus cover letter package.
I was amazed by the transformation of my CV. The three pages long, dry and boring resume became one page, well composed, exciting and brief, to the point document I can confidently use in the future. My suggestions were implemented as requested and I am really satisfied with the outcome. I can tell only good things about my cover letter too.

The ordering process and supplying the information is well developed, user-friendly. They respond very quickly really try to personalise the documents to your needs, responding to your requests.

I give only 4 stars because they missed a few critical points of my feedback when revising my CV. Of course, these were corrected on the second attempt. Also, there were a couple of typos in the CV, but spellchecker is free to download, so I corrected them in a few seconds, no harm done. It could have been done by the supplier, though, typos are a horrible mistake in CVs.