OnlineCityTicketsReviews 8,984

Almost everything was great with this site except for the service charge. It was one third of the ticket so it ended up coming out to about $100 for 2 tickets that I print at home! What's the service there? I could see maybe a little processing fee for having to post the ticket but $47 for a $150 ticket is crazy! I will never use this site again simply because of that. I was willing to pay $155 for the tickets for $200 is outrageous and I really shouldn't have bought them but there for my girlfriends birthday so I really had to! Next time we will just skip the show or use a different site!

Dear OnlineCity Tickets:
I'll be totally honest here like the hundreds of other folks were. I bought tickets from your website as it popped up LOOKING like the actual Ticketmaster website. I thought the tickets were $100+ (I think it said $104 or close to that) and I purchased three. Upon receipt - which was a few minutes from purchase - I realized that, 1) another person's name was on the tickets; 2) I was charged $414 on my confirmation receipt and, 3) the actual tickets were $76.50.
Now, after reading all of the reviews which certainly hasn't stopped your company from continuing to remain in business, I realized that one types in Ticketmaster and your website is crafty enough to pop up and one just heads into it for tickets. I must congratulate you as this is a smooth operation and we dummies aren't smart enough to read the SMALL PRINT? Ha ha - good one!
SO, all I can hope for is that my three tickets are good for the actual performance. I am treating my husband and daughter-in-law and I PRAY I don't get there and find someone else in the seats. How embarrassing will that be!
So - that is my review - not that your company honestly cares as I now realize folks sell their tickets through you to make money. I also got to the actual Ticketmaster website after I realized my mistake going through your company, and could have gotten tickets for the actual price with NO additional costs.
Take care and I hope you make tons of money off of fools like me. It's a great scam!

Very good web and easy steps, secure to buy tickets, we fallow the instructions very easy and now we are waiting for the show

Easy ordering, quick service, but DID NOT LIKE sneaky add on service charge, which only appeared when doing final checkout. What is it for anyway? It is something like a Scam! It applies to both tickets. That is like a 15% price hike! Just one service charge would have been acceptable. Don`t be greedy. It is still only one transaction!

Like most of the reviews I am now reading, I too fell victim to this very clever deviants. After failing to obtain tickets to see Tool at the Gorge Amphitheater via Ticketmaster I Web searched and found a site Gorgetickets.com. Thinking this was the actual vendor I stupidly did not read much of the literature on the page. Seeing the site with the venue pictured, complete with description I believed this to be their site. I did know the tickets were above face value and was OK paying the inflated price as I figured that maybe it was a billing site and the tickets were marked up. No big deal, except that their was an absorbent charges applied after hitting the order confirmation button! Original ticket price of $117. Price paid $202. Surcharge of $62 and change plus a charge of $6.50 for email delivery!? Purchased 2 tickets so that was applied for each ticket! And to top it all off received a confirmation email stating the tickets would be emailed on 6/17 (the day before the concert). When I contacted onlinecity tickets, (after I learned that was the name of the company, not gorgetickets.com) to find out why the date of delivery was so far out, the rep stated that "they were a middleman between the seller and buyer and the seller sets the dates there is nothing we can do about that." I asked if they could contact the seller on my behalf and she replied "yes what would you like to ask?" I told her the same question I asked you? And she stated that "the seller sets that there's nothing we could do." I then went back and read everything on their site and confirmed no refunds would be given, unless the show is cancelled. For them stating repeatedly that they and all their brokers are professional, reliable and licensed I find the only thing that is professional about this outfit is how good they are at exploiting people of their hard earned money and leagally covering their backsides from their rip off practices. Spread the word and hopefully you are not reading this after you have added to the coffers of this truly deceitful company! Stay Away! Long history available of these poor business practices at any of the BBB websites.