Who is the CEO of this company? I WISH TO COMPLAIN to him in writing.

asked by S S. on 12/10/14

6 Answers
Thumbnail of user jadej2

So sorry to hear you have been conned by this outfit. Apparently sometimes they DO send valid tickets, so I hope you are one of the lucky ones. I suggest you tell your credit card company (by phone and IN WRITING) that you are disputing this charge. Also tell everyone you know to avoid this rip-off company. I know this doesnt help you now, but in the future buy tickets only from Ticketmaster (I've never had a problem with them). Good luck.

Helpful  (4)
Thumbnail of user kims93

I did not receive my tickets until the day of the event. These tickets were a gift, so it was too late. They never returned calls or emails either when I wanted to know when the tickets would arrive. I ended up disputing the charge with American Express and had the charge removed. I found the tickets a lot cheaper on another site. I learned that you should never trust the first site the Internet takes you too. Good luck

Helpful  (1)
Thumbnail of user annd43

I'm guessing that the CEO could give a rats $#*!. I'm curious how old the company really is. With this kind of customer service, I am shocked that they are still in business.

Helpful  (0)
Thumbnail of user damienh9

K. M. were the tickets real? Did you have any issues with the tickets at the concert?

Helpful  (0)
Thumbnail of user dwighty1

Filing a complaint with the BBB does nothing. I did that and got now where and they are still rated extremely high with the BBB. Don't waste your time and unfortunately it puts the BBB in a very poor light.

Helpful  (0)
Thumbnail of user km68

Your best bet would be to file a complaint with the Better Business Bureau. You have to file it with the city this company originates from. This company is based out of Chicago.

Helpful  (0)

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