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OnlineCityTickets

How would you rate OnlineCityTickets?
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Nevada
1 review
0 helpful votes
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Fast and Easy
September 18, 2017

Fast delivery within less than 3 minutes. Registration was super easy.No hassles. Sometimes online purchases can be a hassle but this one was without any incident, smooth as it can. Now i am looking forward to the concert, will definitely use this service again in the future.

Date of experience: September 17, 2017
Pennsylvania
1 review
1 helpful vote
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Service Fees per ticket $25. Won't buy thru Online City Tickets ever again! A scam website. Also, two days before the show I learned I was not going to be able to go... I asked if they'd refund me... said "no, sell it on your own."

Date of experience: March 18, 2018
Canada
1 review
0 helpful votes
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This new way of ordering tickets is confusing as I'm old school and had trouble at the beginning filling out order form but once I caught on it worked okay. Now my next test is to retrieve tickets from our i phone when they arrive.

Date of experience: October 3, 2017
New York
2 reviews
0 helpful votes
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Scared in New Jersey
October 2, 2017

Will never use again! Very disappointing. After purchasing tickets, I found another site that offered them for cheaper. Service fees were way to high especially since delivery of tickets was via email and not even mail!

Date of experience: October 2, 2017
Arizona
1 review
0 helpful votes
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Besides the service fee, $50.00 per ticket (ending up to be an extra $100 bucks on top of my tickets), I found some really awesome seats at a really reasonable price. I definitely would buy through OnlineCityTickets again. I even checked StubHub and the prices were crazy expensive.

Date of experience: October 4, 2017
Canada
1 review
1 helpful vote
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Not where did they tell me this transaction was in American Funds. So what I thought was a GREAT deal ended up being more expensive... they charge you just to email the tickets... save your money and use another site!

Date of experience: August 10, 2015
Texas
2 reviews
0 helpful votes
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Smooth
October 7, 2023

Easy to purchase. E-mails were a little confusing, because I didn't quite understand how it worked, but customer service was very helpful. Regular E-mail updates about shipping and delivery were comforting. Tickets arrived safe and sound, and fairly quickly. Overall, smooth, hassle free process.

Date of experience: June 5, 2018
California
1 review
1 helpful vote
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When you are all done with entering your info, they finally mention outrageous service fees. It was much over $100.00 for 2 tickets, and of course another convenience fee for the instant download, which is not an option.

Date of experience: May 29, 2017
Iowa
1 review
0 helpful votes
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I'm relieved they offer ticket insurance - winter in the midwest is always a roll of the dice! We got really great seats and it was super fast & easy. I can't wait to surprise my daughter who will maybe put me in the "Cool Mom" category after this! ;)

Date of experience: November 4, 2017
North Carolina
1 review
0 helpful votes
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Circus Tix
February 7, 2017

Easy & quick... I would recommend this business to anyone looking for on-line ticket sales.

I'm not so sure about this rating experience as it required a 100 character comment, that takes away from the experience.

Date of experience: February 7, 2017
New Mexico
1 review
0 helpful votes
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Fast and easy tickets
February 6, 2017

I must say that my experience buying tickets to the upcoming Billy Joel concert was a very pleasing, easy, fast one. So much easier than any of the ticket resellers out there and significantly cheaper in cost.

Date of experience: February 5, 2017
Georgia
1 review
0 helpful votes
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Review
February 8, 2017

Good experience, user friendly website. I have not yet received my tickets through email, but hopefully I will receive better seats than what was purchased originally. I am excited about attending the play and look forward to future purchases

Date of experience: February 8, 2017
Tennessee
2 reviews
0 helpful votes
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At Your Fingertips
February 5, 2017

Found exactly the seats I wanted, site is very simple and fast. Will definitely use Online City Tickets again. Going to see Adam Lambert with Queen. Been waiting for this concert for a long time. Can't wait.

Date of experience: February 5, 2017
Michigan
1 review
0 helpful votes
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Over 30$ in fees and electronic charges for 2 tickets seems like robbery when I'm already paying 90$ but it was under a week away so I was expecting some fees just not that much. Will definitely weigh my options about using this service in the future.

Date of experience: November 13, 2017
New York
1 review
0 helpful votes
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Okay
November 11, 2017

When prompted to secure tickets, nothing was mentioned about travel insurance. You never informed me there would be a price. I don't know if I'll use this particular site again as you do not inform the customer of all the costs associated with buying tickets.

Date of experience: November 10, 2017
Texas
1 review
1 helpful vote
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Excellent
April 7, 2018

Loved this service! This was my first time purchasing concert tickets in over a decade! The process was fast, easy, and efficient! Thank you so much we are looking forward to making memories with Justin Timberlake!

Date of experience: April 7, 2018
California
1 review
0 helpful votes
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All is well!
November 16, 2017

Received confirmation, connected chat rep to ask few questions, answered to satisfaction.
Its little different than other resale agencies, because seats assignments are not available until couple days before the events. Im sure it will work out fine? Told tickets purchased on same transaction will be seated together. Taking little ones, so it was a bit of concern. Answer to my satisfaction!

Date of experience: November 16, 2017
Canada
1 review
0 helpful votes
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The process is smooth but $66 for two tickets is a bit excessive - oh well I am sure you are smiling. Its the 2 Cellos that should be angry - they are missing out on great revenue due to your incredible greedy attitude.

Date of experience: December 6, 2017
District of Columbia
1 review
0 helpful votes
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Frustrated
December 11, 2017

Paying these exceptionally higher prices plus fees feels like highway robbery. WHen you search for tickets this is only sight that comes up. Could somebody tell us how to buy the tickets direct for face price.

Date of experience: December 11, 2017
New Jersey
1 review
0 helpful votes
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Why are we still paying for "convenience" and "service"? When online shopping was new and unique it made sense. Now it's just a money grab. Horrible business practice. I will never order from here again.

Date of experience: July 18, 2018

Overview

OnlineCityTickets has a rating of 3.7 stars from 9,003 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineCityTickets most frequently mention service charge, great experience and easy process. OnlineCityTickets ranks 3rd among Concert Tickets sites.

service
166
value
165
shipping
138
returns
99
quality
138