OLDIES.com

I ordered a tote bag as a gift. Oldies charged me and said my order was processed. I emailed two weeks later, no response. I called to demand what was going on. That was when they told me the item was not available. They did not seem concerned they took my money for something they did not deliver. They said it was because I used PayPal. They hung up on me twice before getting to the point where they would agree to refund my money. These people are thieves.

I recently purchased two DVDs from Oldies.com. For some reason, the U.S. Postal service claimed the address I provided, which is my home address, was undeliverable. I do not blame Oldies.com for this. But instead of providing me with a full refund, they still charged me for the shipping fee even though the package was never delivered to me.

I placed my order on November 28 and still cannot get a clear answer as to why it hasn't shipped. I've spoken with 3 different representatives - 2 whom were pleasant and professional, and 1 whose name is M***a, who was rude and unhelpful - and they've stated the product is in stock and should have shipped. I've explained that this is part of a box of gifts being shipped across the U.S. and it's holding that up. I tried to cancel today and the unhelpful representative mentioned above said it cannot be canceled because it's "wrapped in the warehouse."

Lesson learned - wouldn't buy from them in the future.

I placed four or five online orders with Oldies.com over the past year, but I won't do it ever again. My last order was screwed up, with an extra copy of one item I had requested, and missing another item I had wanted. When I called customer service to straighten out the problem, I was on hold for a while, and then the guy I finally did get to talk to had to keep putting me on hold and asking me the same questions over and over again in order to try to understand what was wrong with the order. Eventually, he assured me that the item missing from the order would be replaced. That was weeks ago, and guess what? The lost item has never been replaced, and now they've lost a customer, too.

Some fine variety of music can be had from Oldies.com especially when catalog from the Bear Family Records group from Germany is added in to the music pot!

Ordered one record on the 12th of November, status was currently processing until today, December 2nd, when they cancelled my order. They used to be a good site, now they are a joke. Will never order from them again.

I watched a dim, soft-focused copy of "Portia on Trial" with Walter Abel and Frieda Inescort on Youtube, enjoyed it very much, and decided to buy what I thought would be a nicer copy from Oldies.com. No such luck. The Oldies version looks suspiciously like the Youtube version. But shame on me! I've rarely ordered a film from Oldies that wasn't a tremendous disappointment.

On 24 Dec 2020, I returned severely damaged DVD product Order no: *******. Oldies.com received return of damaged item Tracking no: LK*******AU on 23 Jan 2021. Oldies.com agreed to Refund cost US$24.32 plus Return postage AUS$21 from Australia of damaged item. Notwithstanding in excess of least 6 phones calls (tel: *******565) & several emails to Oldies to date I have not received Refund of postage Aus$21. Oldies.com choose to ignore my 6 requests for Refund which they claim is being Refunded since 23 Jan 2021.

Made a 10 DVD order, 4 months later went to watch a new movie, opened packaging and an anti-theft devise was attached to the disc. I called and they send I would have to pay for shipping back to them. When they got it I was contacted that they do not accept returns after 30 days because of "Pirating Concerns". Clearly the DVD was unusable and why did they tell me to ship it back? They refunded the $$ that I paid to ship it back but I'm out the money for the DVD. Something is wrong here. Never Again!

I ordered an album, several stand-alone 45s, and one of their 45 rpm party packs (100x45rpm). All the records were just thrown in the box laying on top of the 12" LP. They missed 2 of the 45s I ordered and several of the 45s in the party pack were warped badly (bad!). I contacted them about this and they never even replied. Pretty ridiculous. I won't order from them again.

I tried ordering a product twice from Oldies.com. Couldn't process both times. Month later wanted to charge me for products. Proceeded to remove the payments for products from my account. I tried having the order canceled. They said that they can't cancel the order once the order has started being processed and that I can return the product once I received it. Money was then put back into my account. Days later was removed from my account again. If they can't process the order, but also can't fill the order, then why can't they cancel the same order since they are going back and forth on the payments. I'm getting ready to cancel my card just so they'd stop removing and adding money from my account. Again, I was told it couldn't be processed. Then told they couldn't cancel it, but yet they can't just fill it so that I can receive it and then return it so that I can get my money back.

On 24 Dec 2020, I returned severely damaged DVD product Order no: *******. Oldies.com received return of damaged item Tracking no: LK*******AU on 23 Jan 2021. Oldies.com agreed to Refund cost US$24.32 plus Return postage AUS$21 from Australia of damaged item. Notwithstanding in excess of least 6 phones calls (tel: *******565) & several emails to Oldies todate I have not received Refund of postage AUS$21. Oldies.com choose to ignore my request for Refund which they claim is being Refunded since 23 Jan 2021.

Ordered 9 LP's. Recoeved 2 LP's that were playable and 7 that were warped beyond playability. Called Oldies customer service and spoke to a rep that assured me they would hand pick the best copies of the 7 unplayable records and send those to me and they should be there within a week. I hung up the phone satisfied with this solution. No records ever arrived. I called a second time and this time spoke to Bernie who runs this particular dept. Bernie again told me that they would hand pick out the best copies of the 7 cereal bowl shaped records that they sent me. Again I waited and received nothing. I call a 3rd time only to be told I need to wait and call back when Bernie is there. At this point I have no comfidence in Oldies.com and am convinced that they are just not interested in helping me at all. If you want damaged and unplayable albums and like being lied to then oldies is the place for you.