OLDIES.com

It take 2-4 weekw for them to even process your order and ship it out! Horrible service. Dont order from them.

Oldies.com has been one of my regular stops on the internet for quite a while now. Never disappointed. Always pleased. Good people to do business with.

Oldies.com is a great online spot to shop for "dusties" to shop for their "dusties"! I wish they would expand their selection of artists for contemporary jazz and "old school" soul music!

I ordered 4 of Cinderella's Heartbreak station limited to 1000 vinyl at $25.10 a pop. After a couple of days, Bernie McCabe sent me an email saying this item is only available in CD format. It clearly stated on their website "Cinderella Heartbreak Station [Light Blue Translucent Vinyl]" so I went back to the website and doubled check and now the price just got jacked up to $56. I emailed him back and said I ordered the vinyl format because there is no such thing as Limited to 1000 to CD format. Also told him, I ordered the vinyl format so I expect to receive the vinyl and not the CD format. A day had passed and then he refunded me the full amount I paid by saying this "again we apologize - we just were informed by the Vinyl buyer that at this time the LP is not Available, truly Sorry for the inconvenience
A total disappointment of course. Will issue a Full Refund to your Pay/Pal acct. Once Again PLEASE accept our apologies, Best Regards. Today I just checked again now the price went back to 25.10 and still on CD format but the link to order is still Cinderella Heartbreak Station [Light Blue Translucent Vinyl]. What a joke hiked the price just like a scalper would do.

I hate having to write such a brutal review, because I truly want to love Oldies.com-- but there are just too many serious problems with this website and with the operation of the business overall. I am a serious music and movie lover-- and at first glance, this business seems virtually tailored to people like me. There is a huge selection (in theory, that is!) of great items on the website. However, and this is crucial to know, for people preparing to order here-- the stock shown on the website is, in my experience, often extremely unreliable. Just because a particular item is shown as being in stock when you place your order, that is NO guarantee, at all, that you will actually GET that item.

Also, the processing and shipping time for orders is much slower than what I have encountered from most other websites. Right now, an order that I placed, over four days ago, is still in processing, and no one in customer service is able to tell me when it may or may not ship, or if I will even actually get all of the items in the order! When I placed the order, via Paypal (meaning, the money for the entire order went out of my account upfront, as soon as I placed it), one of the CDs was shown on the website as still having 4 in stock. Now, apparently, there are none in stock-- and my order is still processing, and no one at Oldies.com can tell me whether or not my order will actually contain this CD when it finally ships and arrives at my apartment! Seriously, consider that: I paid for this order, upfront, and I literally don't even know what I will, or will not, get until I open the package, whenever it finally arrives! This is simply not acceptable for an online business in 2018.

Last but not least, other Oldies.com customers, apparently, have had good packing for their orders, but that has almost never been the case for me. Since 2015, I have placed many orders here-- each time, giving the site yet "one more try!"-- and too often, the packages have arrived packed carelessly with one or more damaged CDs. If Oldies.com does not improve, in many ways, and quickly, I will, very soon, be a former customer.

When I order from Oldies.com they seem to always have the music I want and I receive them in very good condition.

I've ordered from oldies.com several times and I've always received my merchandise in a timely manner and their prices can't be beat.

You buy item here slow 2 weeks then they cancel your order and don't have item you order? Bad company worst don't buy from them

Great service, CD received in excellent condition.
CD was as mentioned and it contained great songs you do not hear often.

I placed an order with Oldies.com on 7/21/14 and did not receive it until 8/7/14 (18 days later), and that was after placing multiple calls to the company to find out what was taking so long. Each time I called I got a different story. I eventually ended up speaking with an utterly useless supervisor named Tim on 8/1/14. He basically told me there was nothing he could do about it, and if I wasn't happy I could call back another time and talk to someone else. (What was he even there for?) I told him I was going to leave a bad review for the company and he basically told me "do what you have to do." He couldn't care less whether or not I was a satisfied customer and did nothing to resolve the problem. He told me someone would call me back, but nobody ever did. Also, when I first placed the order I was overcharged on the shipping and had to deal with that. They did adjust the shipping charge, but it was a pain having to call about it. Incompetent/indifferent customer service reps, being overcharged + slow shipping time = a terrible experience and I will not order from this company ever again.

Update: Dennis, the head of customer service at Oldies.com, called me the day after this bad review was posted and apologized. I reiterated my complaints to him about the slow shipping time and poor treatment by customer service reps there and he said he was sorry for the experience I had and gave me the number of another rep there who he said would handle things for me in the future. However, there won't be a future with Oldies.com. It took a bad review appearing online for them to bother reaching out to me and Dennis offered me nothing for my troubles or as an incentive to shop there again. Words are meaningless without something to back them up, and "sorry" will only get you so far.