Ordered 9 LP's. Recoeved 2 LP's that were playable and 7 that were warped beyond playability. Called Oldies customer service and spoke to a rep that assured me they would hand pick the best copies of the 7 unplayable records and send those to me and they should be there within a week. I hung up the phone satisfied with this solution. No records ever arrived. I called a second time and this time spoke to Bernie who runs this particular dept. Bernie again told me that they would hand pick out the best copies of the 7 cereal bowl shaped records that they sent me. Again I waited and received nothing. I call a 3rd time only to be told I need to wait and call back when Bernie is there. At this point I have no comfidence in Oldies.com and am convinced that they are just not interested in helping me at all. If you want damaged and unplayable albums and like being lied to then oldies is the place for you.