I ordered a tote bag as a gift. Oldies charged me and said my order was processed. I emailed two weeks later, no response. I called to demand what was going on. That was when they told me the item was not available. They did not seem concerned they took my money for something they did not deliver. They said it was because I used PayPal. They hung up on me twice before getting to the point where they would agree to refund my money. These people are thieves.