Olay

Beware of Buying Products from Olay, (Procter $ Gamble)Olay.com website I have been using Olay products for years. I recently joined the Subscription Plan on Olay.com. I ordered the Collagen Peptide Face Moisturizer & Regenerist Micro-Sculpting Cream on Auto Delivery. I recieved an email confirming my Price for my Products EVERY TWO Months from Olay.com. When I received my first Subscription Order for the Collagen Peptide Face Moisturizer. I was overcharged $22 more than the confirmed price and I didn't recieve the free gift that was supposed to come with my Subscription Order. On My second Subsciption delivery order for Regenerist Micro-Sculpting Cream I was Overcharged $13. When you place an order on Olay.com website they change the price when you put your items into your cart. If you don't catch this you are charged the higher price. When you join the Subscription Plan you are supposed to get an additional 15% off every Subscription order. OLAY.COM plays games with that also. Be sure you check the final price you are charged. Olay.com did not give me my 15% off either. After I called Olay.com & emailed them about this I did receive a refund for the price difference. On my second Subscription Order for these products they did the same thing! They overcharged me a total of $ 57 dollars on 4 products. I didn't get a Free Gift. After complaining to customer service on the phone and in emails Olay.com Illegally went into my personal Subscription Plan Page on Olay.com and changed the Prices of my products and canceled my order for the next Shipments for my products! I still have not received my Refund for $57 they owe me for the Overcharges. They also owe me a free gift. I am considering legal action. No one should order Olay products or Procter and Gamble. It's criminal what they are doing. False Advertising. Think how much money they are stealing from people if they overcharge everyone and extra $2! Just criminal!

Thank you PINCHme & Olay for sending me this free gift! A full sized Olay Super Serum! I definitely notice a difference after the first use! My skin feels brighter and more hydrated. My favorite serum by far. The packaging is aesthetic & functional. I will continue to use this in my daily skincare routine

4 transactions in one day for almost $1500 charged to our account on this site. After a week they are still fighting with our banks fraud department. Just shows that they are more worried about their bottom dollar than being legitimate.

I am very disappointed that they discontinued the resurfacing peel. I have used this product for years, it is one of my favorites. I had to buy it on Amazon for a very high price. When I can't find it anymore I guess I'll have to go with a different brand. I don't have a receipt because I bought it online.

I had proof of mailing, and proof of it being stuck in Maryland for weeks with no further movement. I had copies of emails with Olay (yes, they replied). I provided all of this to PayPal and my money was refunded. Honestly, I just wanted to try the product; now I won't even bother. I'll spend my $ elsewhere.

I have used your products for the over 40 plus years and taught my daughters the regime of healthy skin care but after seeing that joke of a commercial with a trans person (Dylan Mulvaney) who acts more like a middle school person….it's a total slap in the face for women! I will never buy another product from your company again and my daughters feel the same. For years women have had to fight tooth and nail to get where we are now and I'm a product of the 70's so to see this joke of a person represent a product for women…. I am devastated! All the women in my family agree with me and will no longer buy your products. Shame on you for pushing women to the back burner to be inclusive for a group of people that don't even make up.******* percent of the world's population!

I contacted to Olay to return some of Olay products that have a short time for expiration date. I had the deal for those products but all of those products have EXP very close. They seem to try to trap their customers. They do not allow me to return with no reason! I wasted a lot of time and money. I will not pay any penny for Olay products. Be aware with Olay's deals.

I have for a long while bought this bath soap recently it has been changed it had she's butter in it. I don't like the soap at all it make you feel filmy sticky and chalky it leaves a terrible film in and around the bathtub ruined all I have to say I will not purchase this soap again

I ordered under the BOGO promotion on the Olay site. When I received their product I was short 2 jars of product. On my order receipt it stated the correct amount of product I ordered. I called customer service and explained my concerns. They quite frankly blew me off. I called several times with no satisfaction and was hung up on twice. The customer service representatives are rude, talk over what I was saying and offer no resolution for customer concerns. I have received from Olay a shipping label to return my product, but after reading the reviews I question whether I should, being as it seems once they have your money they don't issue refunds. I would not have given Olay even 1 star, but to submit this review I had to chose at least one star.

Interesting that after using Olay I have begun growing facial hair. Like full on beard. Like I was a biological male or something. I guess Olay doesn't think the skin of a biological woman is different from the skin of a biological man! I guess they think we can all use whatever skin products are available on the market - whether they were scientifically engineered for a woman's skin - dealing with female hormones during the monthly cycle, following the birth of a child, or aging and going through hormone changes. I guess they think estrogen and testosterone treat the skin the same way? So, they have either been lying to biological women all these years, and they aren't scientifically engineering skin care products for us all this time, or they are lying to us now.

After contacting them via Facebook, and IG and filling out a form on their website, I still haven't received my order after three and a half weeks of placing the order. Every time they reply it is a different representative saying "please let us know if you still haven't received your products". They are not willing to solve the main issue immediately, they do not pay attention to previous communications regarding the same ticket number; they just reply to my emails a week after with no solution. DO NOT ORDER FROM THEIR WEBSITE.

Do not order from Olay. I accidently ordered 3 orders in june, emailed them and got no reply. When the products came, I kept 2 and sent 1 back for refund, because i had a feeling it would be a struggle. Boy, was i right. It is so hard to reach out to a representative, if you chat with one online, they don't really solve your problem, or take too long to solve it via email. If you contact them through twitter, they dont reply for days. Its August, and I have not received my refund for 1/3 out of the orders. I'm currently fighting for my sanity on trying to get my money back. Worst Company to buy from. Safe yourselves the mental breakdowns.

Hello, I'm writing you today sadly because I've used your soap products for over 20+ years, and within the past 2-3 years or so I've noticed a change in the soap makes my body feel so dry and Irritating as if the Ingredients have been changed Modified in so way. I've changed my brand of soap to Dove I was highly disappointed because I've been using Olay for so long I just loved it but with the downgrade I feel the soap has made, the bars as gotten smaller prices have increased while the Quality decreased. If you were to go back to their original product I would return as a customer but until then I'm sad to say that I can't buy your products any longer.

I am the care provider for a 96.5 year old blind female. She was given a 23.6 fluid ounces bottle of "OLAY Ultra Moisture Advanced" Body Wash (With Shea Butter, Vitamins B3, B5, and E.) as holiday giftShe applied a small amount to her face (cheeks and nose) after completing her pre-bedtime hygiene regimen, at 8:00 p.m. EST, Thursday, 21 Dec 23. Then she went to bed. In bed, her face began to burn and itch. She had a miserable night. As her care provider, I saw her the following morning, today, Friday, 22 Dec 23, at 6:00 a.m. Her face was beet red. She continued to feel a burn. I called the "OLAY Questions" number at *******261. The male clerk who responded acted exactly in the image of the non-performers who plague the American work force today. After obtaining the product information, he read to me from a script. When I had to repeat myself in response to his questions I decided he either was not paying attention or could not hear me. After he complained that I was "yelling at him," I gave up. This was our first and will be our last experience with any OLAY product.

Received product with the jar open and half the cream on the side of the jar and in the box. Had to speak to 3 customer service representatives to get a refund. A complete run around experience.

I just saw a commercial for Oil of Olay products forcing African dissented women as models saying stop the bias? Oil of Olay was formulated in Asia geared towards beautiful white porcelain skin which is why it attracted so many beautiful asian and caucasian models to advertise the product. Anyone can buy Oil of Olay. Unfortunately the reality is that the most beautiful women in the world have white porcelain Ivory skin and that's what people want to see that's what prompts people to buy the product Oil of Olay has lowered their standards the model advertising their latest ad looks like a creature from the Blue Lagoon she has brownish black gums sticking close up in the camera but it's great to see she doesn't feel compelled to wear a Caucasian wig or hair extension but the Brillo dry course hair was not appealing whatsoever the whole image is frightening. Oil of Olay can be bought out and force unattractive people to advertise their product but beautiful people seek other beautiful people and will purchase the product that is best suited for their personalized skin type and needs.

I've been a long time user of Olay face cream, lately the pumper has quite and I've had to buy another bottle, I called and they said without the box it comes in, that has the UPC code they can't help me. Who keeps a box? I'm not very happy with this company right now and if they can't help me, I'll find a different company and product. Seriously, who keeps the box a product comes in?!