• CeraVe

CeraVe

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Overview

CeraVe has a rating of 4.13 stars from 8 reviews, indicating that most customers are generally satisfied with their purchases. CeraVe ranks 187th among Skin Care sites.

  • Service
    2
  • Value
    3
  • Shipping
    1
  • Returns
    1
  • Quality
    3
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
How would you rate CeraVe?
Top Positive Review

“Affordable solution!”

July A.
1/26/21

This is such an amazing opportunity for people who cant afford fancy and expensive skincare products! I am always recommending them to my friends and family!

Top Critical Review

“Defective product no assistance from customer support”

Jai C.
7/4/21

Defective product no assistance from customer support I ordered CERAVE moisturizing cream through Amazon. The product arrived and the pump does not work so the product is useless. I called customer support ( number on the bottle). I spent at least 25 minutes on the phone giving information presumably to be used by the company for product remediation. I was supposed to receive a voucher in the mail or by email and nothing ever came. To me the price is high and when there's a defect the company should stand behind the product and not a spin the consumer around on a wild goose chase. I do not expect to order the product again based on this unreasonable defective product, wasting much of my time, and not providing remediation good. *******@aol.com

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user julya7
4 reviews
2 helpful votes
January 26th, 2021

This is such an amazing opportunity for people who cant afford fancy and expensive skincare products! I am always recommending them to my friends and family!

Thumbnail of user mariag1019
Robert S.
1 review
0 helpful votes
March 12th, 2020

These products are avaiable in Walmart and are very affordable. One might think that they are not a good brand as their prices are cheap but the quality is amazing. I love these products.

Thumbnail of user jaic18
1 review
0 helpful votes
July 4th, 2021

Defective product no assistance from customer support

I ordered CERAVE moisturizing cream through Amazon.
The product arrived and the pump does not work so the product is useless. I called customer support ( number on the bottle). I spent at least 25 minutes on the phone giving information presumably to be used by the company for product remediation. I was supposed to receive a voucher in the mail or by email and nothing ever came.
To me the price is high and when there's a defect the company should stand behind the product and not a spin the consumer around on a wild goose chase.
I do not expect to order the product again based on this unreasonable defective product, wasting much of my time, and not providing remediation good.
*******@aol.com

Products used:
Cerave moisturizing

Service
Value
Shipping
Returns
Quality
Thumbnail of user geraldim
4 reviews
0 helpful votes
October 28th, 2020

I didn't knew this product until a day that I was searching for thing online. I requested a free sample, something that it took not to much time by. Them and realize how good this product is, my dry skin got smoother in 1 week of usage, I do recommend this product.

Thumbnail of user samr199
77 reviews
47 helpful votes
May 28th, 2022

I've always had mild to moderate acne prone skin since I was in middle school and it's been very hard to control the breakouts. I knew that a foaming cleanser would be my best option considering I also have combo skin. The 4% benzoyl peroxide and ceramides work deep into my skin controlling the acne within my pores. I can honestly say that i've noticed a difference when using this, but I do have to moisturize right after to avoid dry patches as this can dry out your skin. Even my dermatologist approved me to continue using this product as the ingredients are extremely beneficial in reducing the bacteria and oil that causes me breakouts.

Products used:
cleanser

Value
Quality
Thumbnail of user yasminb32
60 reviews
27 helpful votes
January 1st, 2021
Verified purchase

I buy the moisturising lotion and cleanser and I don't think I'll ever use another brand! My skin has felt so great since using these products, they last a long time and they are quite inexpensive! I always recommend them to my friends.

Products used:
Cerave Moisturising Lotion
Cerave Cleanser

Thumbnail of user liamr36
Stephen S.
1 review
0 helpful votes
July 19th, 2020

Saw a lot of TikToks about recommending CeraVe and how it acts as a damn good moisturizer. Those girls weren't wrong because I love their creams, especially the moisturizing cream cuz it's amazing.

Thumbnail of user cleram1
1 review
0 helpful votes
August 23rd, 2023

I have been using their SA Cleanser over a year now and I absolutely love it. I started using it because of my acne and I've seen such a big improvement on my skin after using this cleanser. It's fragrance-free too which is another plus point!

Products used:
Cleanser

Service
Value
Quality

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