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So the wig comes, it looks zero like on the website, and I didn't even bother to try it on; just shook it and realized it is $66 worth of garbage.
To return it, you have to dial *******910, and it immediately goes to busy, and if you have a smart phone it reads "User Busy" cancel or call back. I would guess they never answer. YOU GOT ME~! "Items must be returned in original, factory condition (unaltered, unworn, undamaged and with tags attached in original packaging) as we do not sell refurbished or previously owned products. Please make sure the wig is INTACT and the lace has NOT been cut." I'm going to contact my credit card and dispute it.
I had proof of mailing, and proof of it being stuck in Maryland for weeks with no further movement. I had copies of emails with Olay (yes, they replied). I provided all of this to PayPal and my money was refunded. Honestly, I just wanted to try the product; now I won't even bother. I'll spend my $ elsewhere.
Tip for consumers:
Stay away from Olay.com. Olay products are good; I use them. Just wanted to try something new at a discount price and it was total aggravation. Now I won't even purchase that product in a store; I'll find something comparable by a competitor.
Products used:
nothing; it never arrived
I wanted to try the roughly $16 skin brightening cream. I ordered it and anticipated it to be received within 7 days. Never came. Tracking number states it is in Maryland since May 29th, meanwhile it was in Kearny, NJ for 3 days, 20 minutes from my house. I was lucky that customer service responded. Stated my package appears to have been lost in transit, but have refunded me $89. WHAT THE? I wrote back, this must be some sort of scam. Shame on them. Don't know how they stay in business.
Tip for consumers:
beware; took the money; never received the product; said it would refund me, and had the wrong refund amount, MORE than I paid...ugh I just want this to end
Products used:
NONE; it never arrived.
Donna C.'s review of Olay earned 2 Very Helpful votes
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I will never ever buy from this company again. Not only are their wigs awful their customer...
