I have been going to Sam's in Loveland Colorado for 20 years and have been very happy with it. Over the last 2 months I have been in the store 3 or 4 times and each time I see more and more customers without masks. Colorado has a state wide mandate and Sam's is clearly not doing that. I asked why and was told because a couple of people got upset. So Sam's thinks it's okay to endanger the customers who adhere to the mandate. They obviously don't care if they're customers or employees get sick because of a few selfish people. I really don't want to go somewhere else but I may have to. Sam's is being morally wrong in putting people at risk. It's a state wide mandate and they have just decided they will not comply. What does that say about their company. Think twice about putting yourself at risk by going to Sam's club Loveland Colorado. Sam's doesn't realize the mandate is not up for discussion. It is not a suggestion, they don't have a choice, they are required to do it. Why do they think it doesn't apply to them.
Dear Lisa,
You are a valued customer to us and we are sorry to hear about any inconvenience you may have had. Please allow us to help you by providing us with the following details:
· Email address you used to place your order
· Order number
· Full Name
· Tracking number (If you have one)
We can then look up your order and get back to you with the best resolution for the issue.
Thanks for your patience and understanding.