OKdress.co.ukReviews 95

With less then a month to get my dress after being ask to be maid of honor in my brothers wedding and shopping on line finding the cheapest place to order a pink camo dress was $295 so when I found this company and that they had the dress I needed for only $95 you could understand how excited I was! I mean it just sounded to good to be true... and boy was it! After ordering the dress on 6/2/15 and paying an extra $24.95 for 2-3 day delivery I became really concerned when by 6/10/15 I had not heard anything so I called the company who apologized that they were in there busy season but had reassured me that my dress was in production and would mail out by 6/15/15... cutting it close considering the weeding is 6/20/15! The very next morning (6/11@6:30am!) I received an email from the company apologizing that they did not have the fabric I ordered in stock and tried convincing me to go with something else! After receiving this email I immediately demanded a refund and contact another company who was more than happy to accommodate even on such short notice (CamoFormal.com which I HIGHLY recommend) and have every since being fighting to get them to refund my money. I have since on 6/15 contacted my bank which I had to file a claim with! This place is a joke! My suggestion to you is... IF IT SOUNDS TO GOOD TO BE TRUE, THATS PROBABLY BECAUSE IT IS!

DO NOT ORDER FROM THIS COMPANY! My Mum paid just under £200 for two dresses and another £50 for delivery for two dresses. The pictures of the dresses were stunning, so as you can imagine, we fell in love with them and were so excited. When they arrived, they were crammed into a box, they were completely the wrong size, they were made from polyester NOT chiffon as ordered, AND there were grease stains COVERING the dresses!

When I contacted the company they were less than helpful, and couldn't care less about the state of the dresses.

Now my Mum has pretty much lost out on all of that money and we are two bridesmaid dresses short.

I tried to write a review on the website to try and stop as many people as I could, but when I asked them how I can leave a review, they would not tell me.

I don't want anyone to have as poor of an experience as we have had.

Sites like this make me sick, they do nothing but rip hardworking people off and take there money with no care in the world!

Shocking!

I read all the bad reviews and still ordered 12 bridesmaid dresses from this website to try my luck. I was so excited when they came, until my bridesmaids tried them on.
The dresses fit perfectly, but the sleeves were just huge and falling off the sofa. I went to many tailors to see if there was an easy way to fix them and was told many times that the terrible design would mean altering the entire dress to fix the sleeves and would therefore be very expensive.

I attempted to contact okdress about the dresses, got responses, sent them images as proof of the bridesmaids in the dresses, and was simply told the sleeve design was "special" and I should just try pulling them up.

I therefore wasted £600 and had to buy completely different dresses from a UK store.
Please do not order from this site and make the same as me, customer service is not decent if you have a problem - and more likely than not you will do.

Ordered my dress and not only is it the wrong colour it does not fit properly.

Since when is bright red burgundy? When it comes fro OKdress apparently! The picture below has the dress and a burgundy coat. Can you tell the difference? And which one is Burgundy?

Because they didn't ask for the right measurements it doesn't fit properly. They asked for waist and fullest part of the bust but didn't ask for under bust measurement so it is 4 inches too big under the bust so falls down. It is a shame as it does seem to be well made.

They have been ignoring my emails and only replied because I said that if they didn't reply I would take that as them accepting responsibility. Obviously they came back almost imediately then to say it is the right colour and they couldn't read the measurements on my photo.

Is it always this difficult to get a reply or a refund from them? I'll repost and say if they do or not.

This website had a lot of horrific reviews that really put me off and yet here I have a beautiful prom dress that arrived in less than 2 weeks and absolutely no hassle and Staff were courteous. From reading these reviews i would only warn BEWARE BUYING A DRESS WITH BEADING AND ORNAMENTS. Mine had only a simple belt and so I think that is why the quality was so high. I ordered the Off-Shoulder A-Line Classy Prom Dresses in ocean blue and although shipping was pricey I would really recommend this shop.

I too was nervous about the negative reviews but was very pleased with the dresses and the service.
I ordered 3 dresses on 30/4 and they arived on 21/5.
One if the dresses was plus sized which is why I chose ok dress.
The three dresses are a good fit and three young ladies look stunning in them.
Apart from a few minor alterations to the length and to male them fit the girls own shape I am very pleased withbthe dresses as are the bridesmaids.

After reading so many of these bad reviews I became completely nervous of the outcome. I emailed ok dress by the email address they had provided on there website and they replied within 24 hours. They were extremely helpful and polite and I was very happy with their service. After only 2 and a half weeks like they stated on their website my dress had arrived. The dress came exactly as ordered and It was exactly like the picture. The material was chiffon as I had wanted and the stitching was good, and it was better than I could have imagined (due to having such a bad image in my head from the previous reviews). I'm so glad I ordered my dress from ok dress and would recommend them! Could not have asked for anything better!

Wish I had read reviews before buying from this site. I literally cried as I opened my dress today. Didn't look like the one I ordered at all. Had lots of loose threads, looked really cheap, size was incorrect. Smelt like old fish. The sequins were badly sewed on. Wasn't even the correct shape. I was looking forward to receiving this dress, as it was beautiful in the picture and I couldn't believe they sent me this, no one would EVER wear it, especially on there big day, so disappointed. I thought this was to good to be true, thought I was getting a bargain but £200 is a lot of money to just throw away, could be put towards a dress that's worth the money. Truth is you get what you pay for. I can't understand why this company gets away with this scamming. DO NOT ORDER FROM THIS SITE, any good reviews written are written by the company themselves. Doubt I'll even get my money back as there return policy is so complicated and will have to spend more money on receiving a refund. There must be something, someone, that can be done to stop this site. Goes without saying but it's not even worth the 1 star.

I ordered the dress (wedding dress) from UK, it got delivered from China as well and I had to pay an extra tax (they paid it back to me as I obligated them). It took almost TWO MONTHS to get the dress delivered after calling them several times. The dress was horrible, it was not even similar to the picture shown on the website even the size was the wrong one. I would never ever wear that dress on my wedding. I had to change it all, and assemble it myself as it was a really awful dress. I paid 100 pound to get it fixed. DO NOT BUY ANYTHING FROM THEM. Careless with Customers and they don't reply emails only calls. They don't even speak proper English.

Ordered my wedding dress and two braidsmaid dresses from there. Cheaply made, smell like old fish and on top of that they aOrdered my wedding dress and two braidsmaid dresses from there. Cheaply made, smell like old fish and on top of that they are using designers photos without permission. They take at least twice as long to deliver than they promise and don't respond to emails. Girls be aware! Re using designers photos without permission. They take at least twice as long to deliver than they promise and don't respond to emails. Girls be aware!

I have just received my prom dress in the post from okdress.co.uk and I was pleasantly surprised. Me and my mum were indeed skeptical about ordering from China, however the dress is beautiful. It does look different in person than in the picture on the website, as it looks a slightly different colour and in the photo it looks like it has more diamontes.
I did have to email the service team to ask when I would receive my dress, I ordered it on March 1st and got it April 1st.
If I ever needed to, I would potentially order from them again :)

I was extremely skeptical but I definitely should have listened to the negative comments. I ordered a black satin dress with really beautiful bead detailing and a row of buttons down the train. First of all, it took over a month to arrive when the max time to both tailor and ship the dress was 14 days. Customer service is nonexistent when emailed after the dress hadn't arrived for about 20+ days. The beading was a nightmare. They used cheap looking, chunky, plastic rhinestones and sequins in a pattern not at all similar to the picture. The buttons down the train were completely left out. The shape of the embellishment was completely off. I am now worried about the return process as I have read bad reviews about their customer service and now experienced it first hand. I'm sure there are people who have had better experiences and on a more positive note, I used custom sizing which was fairly accurate. If you do take your chances, definitely custom order the size. The price is great but unfortunately the outcome reflects this. Weigh the pros and cons before ordering, read all reviews, and make a decision for yourself. Expect the worst when ordering something like this on the internet. I hate to leave such a negative comment but this was very disappointing. I've learned my lesson.

This website is absolutely appalling. I ordered a dress for my sister's wedding over a month ago and it has still not arrived! When I emailed them to enquire as to where my package was, they tried to claim that the delay had been caused because of Chinese New Year... a holiday that began 10 days AFTER I placed my order. I have received such appalling customer service since I made the complaint, and after reading other reviews I have very low expectations of this dress. Such a shame as the website looked so good, but this company is TERRIBLE.

If you are looking for a shopping experience that is either easy or in any way pleasant, do not use this website. As for the quality of their stock, I do not have high hopes for the package ever arriving, let alone the dress being of a decent quality.

Stay clear from OKDress.co.uk!