OKdress.co.ukReviews 95

I am really worried, after seeing all the negative reviews, I have been told my daughters dress will be here on Friday 5th Feb 2016, I have to pay another £17 tax duty. I thought I had paid for postage already ( not knowing it was from China) what would happen if It turns out to be nothing like I expect. I've paid £135 so far, can't afford to be any more out of pocket? Anyone got some pics of recently received dresses to put my mind at ease?

I ordered 3 bridesmaid dresses, they arrived within the time specified and I'm very happy with them, they seem good quality. I was a little worried after reading some bad reviews but no problems here. I was charged £60 shipping which seemed a little steep and also had a text to pay another £19 from DHL but I used a 10% off code on dresses and got 3 lovely bridesmaid dresses for £280 (including shipping and delivery costs) which all in I don't think is too bad! I could also track the parcel along its way.

Got my dress with a reasonable price, used a site coupon. Didn't expect a lot as its street price but the dress definitely worth every of my pound. Nice quality and look, would try more from this site

I bought a dress believing it would be made in the UK. I then had a message to say I had to pay £15 duty tax. I had already spent £30 on delivery! The dress was supposed to be custom made and it came 6 inches too short! They are refusing to give me my £157 back and even though I have sent many photographs as evidence they keep coming back to me to say they will only give me 10% of my money back! It also came with stains on! There English is very poor when trying to communicate through email too. Absolutely gutted, I ha no dress to wear and have lost lots of money on a product that isn't what it states to be!

I paid 90£ pounds for a dress, shiping price was 30£, i didn't get it in time, after long conversations they said i will get it, i get messenge from DHL that i need to pay extra 15 pounds for delivery couse it was unpaid.
In the end of story i get dress with stain mark, too large, and from cheap quality material.
I was asking for UK return adress, and they not giving it to me. And they not giving money back.
NEVER BUY FROM THIS PAGE!

Ordered a prom dress for my daughter. It came quite quickly and is quite well made but is about 3 sizes to small. The measurements of the dress are inches smaller than the company state on their size guide. When customer services bother to reply to emails they fob you off and there is obviously no chance of a refund. I think if you take a chance on this kind of site being disappointed and risking losing your money is a chance you have to take. I'll never ever buy anything from sites like these again and would not recommend that others do either.

Do not buy from them. They pretend beeing from UK, they send from Singapore. Maybe you will be custom charged like i was, depending the country your from. You see a picture, but is not what you'll get. They will try to make something like in picture, but will be a fail, like the dress they send to me. I ordered a 230 GBP thinking if is expensive is because i will get it just like in picture. Dress on picture included applied lace and embroidery on bust, i got a dress without any lace on bust, looking cheap, horrible. I had to buy another dress (from other place). I send them an email with the dress they sent, and the picture from their website, and asked for full refund, and address to send it back, they start to tell me how expensive will be for me to send it back. Never gived me address to send it back. They just agreed with me is not like in picture, and refund 30% amount. I remained with 200GBP gived in vain, for a dress that looks like a 50GBP dress.

I ordered a dress from here for my step daughter, after placing the order I found some negative reviews... Ignore these. After many sleepless nights the dress arrived and we could not be happier, the dress is gorgeous, the quality, finish and attention to detail Is just perfect. We were lucky after advice from my sister we ordered 2 Sizes bigger than required and I'm glad we did. So my advice is use this company they deliver as specified, order at least 2 sizes bigger and enjoy the dress.

Over the couple of weeks i have been in touch with OKdress about my order I placed back in April. The dresses i received were poorly made and are nothing like the dresses in the pictures. I have been to many alteration shops to get them altered but no one will alter them due to the poor quality of the dresses. Due to this, I have been in contact with the company with the issue and asked for a full refund due to the dresses not being of any use as they cant be altered neither worn. My wedding is in 3 weeks, and they have told me that they feel sorry for me - but they will not give me a refund as there company will be at a loss! I have been treated poorly as a customer - i have spent £600 on these dresses and they are refusing to help me. I advised everyone not to use them as the picture they advertise are very deceiving and the quality of the dresses are very Poor. I now have no bridesmaids dresses for my wedding and all Okdress can say is that they feel sorry for me! I am absolutely gutted that i have no dresses and i am at a £600 loss :(

I ordered a dress and noted the times for tailoring/shipping - when my order was still processing when it should have been delivered I like most started to panic and then was reading really bad reviews, however received the dress and it is beautiful and really well made. Just a little alteration to the length is all I have to do. So all I would say its add on about a week or two more to receive your dress but for the price it is well worth it.

I kept an eye on my order status and when it was still processing after 15 days I sent them a message asking what was happening... Then I looked at the reviews, and started to panic. Everyone saying the dresses were awful and arrived late etc. we needed the dress for the 26th and it was already the 20th.

I got a reply on the Monday after a chinese holiday weekend. They told me the dress was almost done and would be sent Asap. They also asked when we needed it by. I emailed back telling them when we needed it. I got a message next morning to say it had been shipped and giving me a tracking number. They had sent it on a fast post. It was sent on the Weds from China and was at my door Friday morning. Just in time for the prom:)

The dress is perfect, I have no complaints. It is well made using perfect materials. There was no sign or the fishy smell some reviews talk of either.