OKdress.co.ukReviews 95

Excellent! Do not listen to these negative reviews, they must be talking about a completely different site! I was sceptical because of all the reviews after I saw this site and was even scared I wouldn't like the dress when it turned up. I was so wrong! The dress was exactly as shown on the site! Every detail is perfect! I can't wait to wear it on our wedding day and wow my soon to be husband!

I was worried it wouldn't turn up in time and I wasn't going to hear anything from the company because of a language barrier. But I contacted them and even put it in Chinese underneath just to try and be polite, and I heard back from them almost straight away (in very good English!). Service gave me a tracking number for my parcel with DHL so I could see its every move all the way from when it left the factory in Shanghai to landing in London and being delivered. I could see all 18 steps which was brilliant! So although you have to pay £35 delivery, it was well worth it, knowing that my dress was going to get here safely! I was unfortunately one of the ones whose parcel got stopped by customs to be checked over so was charged an extra £17, but this is no fault of the company. Just a warning to people ordering stuff from overseas. You may be lucky and not have to pay a penny extra!

Great communication, great service, great dress, great company! I am so amazed an happy that I risked trusting the positive comments on here over the negative ones! For the money I paid you wouldn't even be able to get a layer of a dress in a wedding shop and it will be the exact same quality! Just 10x the price!

Only confusing thing was that they stitched the label onto the outside of my Ivory dress with pink thread. But with a careful hand and cotton pick, this came off easily!

Highly recommend OKdress!

Thank you so much to the people who worked on my dress! <3

Do yourself a favor and do not read any of the bad reviews as I did! I spent 12 days worrying for nothing!
This company custom made my beautiful dress to my exact size and shipped it over within the 14 days they said it would take. I emailed them a few days after ordering, asking if it would arrive in time for my sisters wedding. I had an email back the next day saying they would do their best. And they did with more then a week to go till the wedding.
Love my dress and would definitely use them again, service was very professional. The quality of the dress is fantastic too.

Hello.
I buy my wedding dress from okdress.co.uk, but I am verry verry disapointed. The dress is from a verry bad quality of material, the model is not the same, I want to return the product but they don't want to ghive me the money back. In a few words: the are selling bad dresses, bad quality of material and they are cheating the people.
DON'T BUY FROM THEM ENITHYNG.

Delighted! Overjoyed.

I ordered a dress from this company, then after paying the money, started reading bad reviews and instantly regretted it. I even tried to stop my money going through my bank, without success. I was resigned to losing my money.

But I HAVE to praise them. I told them I was getting married in a week and needed a rush order. I sent them my measurements. And in ONLY a week later. One day before the deadline to fly off for my wedding. My gorgeous dress arrived. A perfect fit. I ordered the Asymmetrical Train, Beading Mermaid dress.
http://www.okdress.co.uk/shop/dress/wd9201/

What is really funny, is after reading all the awful reviews, I went on eBay and bid for 3 other, second hand wedding dresses and won them ALL. - and they haven't arrived - even from the UK! Lesson learned. People are more inclined to complain than compliment. There must be loads of genuine happy people out there, that have dealt with this company.

Now here is the trick. I wrote to them in English AND Chinese (using Google translate). They don't reply because they don't speak English. That's all. So if you want to write to them, speak their language, and expect to receive Chinese emails back (Google translate again)

I have a truly beautiful wedding dress, at a fraction of the cost. This is not a fake review. This is Vivienne B in the UK. 30th June 2014

Ordered a dress online from this website but due to an 'Unknown Error' message that popped up on my laptop, I had accidentally then ordered two identical dresses from this website. Attempted to contact website to cancel one dress, but recieved no reply so just thought, better wait until it comes and then send it back. Neither dress has as of yet been delivered almost three weeks later and both my orders are 'processing'. After numerous failed attempts to contact the website, whose contact telephone number is in China, I still have not received any requested information from this website as the the whereabouts of my dresses. Interesting also to see that a few reviewers on this website and various others have only posted one review, and that's to explain how brilliant their dresses are.