After reading so many of these bad reviews I became completely nervous of the outcome. I emailed ok dress by the email address they had provided on there website and they replied within 24 hours. They were extremely helpful and polite and I was very happy with their service. After only 2 and a half weeks like they stated on their website my dress had arrived. The dress came exactly as ordered and It was exactly like the picture. The material was chiffon as I had wanted and the stitching was good, and it was better than I could have imagined (due to having such a bad image in my head from the previous reviews). I'm so glad I ordered my dress from ok dress and would recommend them! Could not have asked for anything better!