OJCommerce

I ordered a baby gate on Amazon, fulfilled and shipped by this company. It was much too tall and I never even opened the package. When I contacted them about the return, I was informed that there would be a 30% restocking fee. I called customer service and explained my problem and pleaded with them to waive the 30% restocking fee as a one time courtesy. I was already spending a lot to ship it back to them and having 3 young children, I am on a limited budget. They refused to even consider helping me out. Very disappointed and would NEVER shop at this company again. There are so many reputable companies out there that treat customers respectfully and don't have this ridiculous policy.

Poor packaging lead to two of the main parts coming broken in half. I contacted the number on the manual as soon as I received it and was informed that I would received the replacement parts by February. Since Feb 20 I've been calling them and getting sent to voice mail. It's now March and I still haven't received the replacement parts or heard back from the seller. When I asked for a refund, they told me they had no records of my issue and that since it's been more than 30 days since delivery, I couldn't get a refund.

I bought through Walmart some boxes for vinyl album storage. Mostly all damaged. I wrote to these thieves and they wanted to replace. I wanted to return them but they would not pay to send them back. Finally sent replacements. My husband went to put them together and i loaded the boxes with Albums. Two broke right through. I had to throw away 145.00 dollars worth of junk. To return everything was 165.00 dollars to ship. I would never buy from them again. I complained to walmart Lost cause. If it were Target they would of returned them or given back my money. This company sucks.

Bought a furniture piece from this company on walmart and it arrived damaged. Once i requested to send it back, they said i had to pay for shipping it back. Are you kidding me? How is this company selling on walmart? I have never seen such radical return policy. Never again. 0 Stars

I bought a bike through walmart.com and then was told it was out of stock when I was looking at it. In order to order it again I had to cancel the order and then pay $50 more. Then when I found another bike cheaper I canceled the order but OJ commerce still shipped it and refuses to accept responsibility for not canceling the order as requested. Now I'm trying to return it and they have to investigate and will not let me ship it back.

The worst customer service I've ever experienced. They sold me a table with a top that was completely split. I needed it for something special and ordered it way in advance. It got here late for one. Then arrived broken and they won't refund. Just want to replace and can't give me a time line. I told them I want to return it (they are such a shady company they make you pay for the return shipping when the send you useless junk) and now they won't respond to my messages. Contacting my credit card company and BBB when I have time. So sick of unprofessional companies that are an embarrassment to anyone else who sells online. They should be ashamed of themselves.

I ordered a wicker outdoor table. It arrived w/ the 44" box slashed in multiple places, ripped open, and the table was crumbling inside. I emailed the company that day w/ pics and twice more with no response. I called 3 times and no one picked up. I submitted a complain and heard back 10 days later. I requested a replacement or refund since the table is un-usable with damage. They have refused for days. Finally stated I'd have to pay to have it shipped back and also pay for a replacement to be shipped. The damage was not my fault-it arrived in that condition. At this point, they've said they're not going to do anything and close the ticket. Awful shipping, customer service, and no resolution. I'm now going to ask my credit card company to dispute it. TERRIBLE EXPERIENCE!

Took me a couple of days to put these two bookcases together. Not that they were difficult, it was that I take my time. The first thing that I was curious about was why the bookcases were assembled in two separate pieces. But looking at the weight of the bookcases I can understand why. One thing you have to be aware of is that each piece is not labeled very well. So really look for the markings and put them in order Before you start Assembling the bookcases. When I put the second bookcase together it only took me an hour. The first one took me three hours. There's lots of space and I would order from this Manufacture in the future.

I ordered a laptop table from this site... the email informed me it would arrive on June 10. I got several follow ups with tracking information... very clear information and very useful. They informed me it was arriving earlier than planned... it did on June 3. I got an update one hr before it actually arrived... love that!
The table needed assembly... directions were clear and very easy to follow... I put it together in 30 min... great table and I am using it to write this review!